Northside Ford

The salesperson(Chris Bland) was very helpful and honest. I was only there to get an oil change to my 2009 F-150 truck and I ended up buying a Mustang. It was a great experience for me and everyone was very I was only there to get an oil change to my 2009 F-150 truck and I ended up buying a Mustang. It was a great experience for me and everyone was very kind. The only complaint I do have is that my mustang did not come with a spare tire. It came with a compressor for nitrogen or something. This is new to me, so not having a spare tire in the trunk makes me nervous. I would hate to be stranded due to no spare tire. More

I have had the pleasure of working with Ron Sutton and Ryan Sanvig at Northside Ford over the past couple of years. They have always gone above and beyond to help me find a vehicle that I wanted along wi Ryan Sanvig at Northside Ford over the past couple of years. They have always gone above and beyond to help me find a vehicle that I wanted along with financing that fits my personal needs. I have never been unable to reach Ryan or Ron to have any questions I had answered or problems that I have had solved. They are truly an asset to Northside Ford and it has been a great experience purchasing vehicles from them. More

Absolutely Outstanding Experience...I have bought many many vehicles and this was by far my best experience in every way. Ben Eason my salesman was stellar. I actually woke him up well before he had to many vehicles and this was by far my best experience in every way. Ben Eason my salesman was stellar. I actually woke him up well before he had to be at work and he without hesitation met me at the dealership 4 hours before he had to be there and took total care of me. Total profesional! Northside Ford made an impossible deal happen. I went in there knowing i had LOTS of negative equity and was surprised to learn that they could make it happen. Everyone i have dealt with there has made me feel like i am their only customer. GREAT JOB BEN EASON AND NORTHSIDE FORD! More

This is my second car from Northside Ford. I am very pleased with Sales People and the Service Folks as well. Would recommend your dealership. By the way the 2010 Fusion I bought from is outstanding. pleased with Sales People and the Service Folks as well. Would recommend your dealership. By the way the 2010 Fusion I bought from is outstanding. First American Car I have owned in my life. Hope the 2012 Focus will be the same. More

This was my second purchase at this dealership, Both times were with Very Special Criteria as to my needs, As is every ones situation I suppose. I must however commend and add commendation for Carl, and times were with Very Special Criteria as to my needs, As is every ones situation I suppose. I must however commend and add commendation for Carl, and staff, it's proved to be my pleasure to have had their understanding oversight! A refreshment to the Industry. Virg. More

i have been a service department customer for over a year and have had great service, this prompted me to look to buy here everyone is so nice and really helpfull i met matt he was great to work with friendl and have had great service, this prompted me to look to buy here everyone is so nice and really helpfull i met matt he was great to work with friendly knowlageable and polite he asked what i was looking for i told him and that is what he showed me no pressure no hard frustrating sales tactics just let me look and when i found what i was looking for set up test drive explained features as well as price test drove vehicle was very nice let me think about it for couple of days held the truck for me called each day to inquire and the third day we negotiated price got the price i stated n made the sale which in turn led to my purchase of a second vehicle the next day between matt and his partner i am sorry to say i forgot her name who is also very sweet and good at her job as well and thanks in big part to curtis and the service side of northside ford you have a customer for life service and sales. sincerely ricky l. spriggs More

I visited Northside Ford to trade in my vehicle and get a new one. Frank Graham and Ron Sutton treated me like a princess from the moment I walked in until the time I left. Frank accommodated with my crazy s new one. Frank Graham and Ron Sutton treated me like a princess from the moment I walked in until the time I left. Frank accommodated with my crazy school and work schedule which had him stay late or be up very early! He did everything he could to make me happy. Extremely honest and fair. There is no other dealership anyone in San Antonio should go to. I'm now a proud owner of a 2011 Ford Fusion!! More

Thank You, Northside Ford for making a purchase of another vehicle from your dealership possible. It was a pleasure working with your sales rep Kurt Geib. His is truly a passionate salesrep who sells another vehicle from your dealership possible. It was a pleasure working with your sales rep Kurt Geib. His is truly a passionate salesrep who sells with enthusiasm. We felt very comfortable dealing with him. He's friendly, patient, knowlegeable and willing to work with you on all aspects of the transaction. Both he and Northside Ford are highly recommendable to all looking to purchase a new or pre-owned vehicle. Respectfully, Paul & Rosemary Esparza More

Our car lease with Chrysler was up on a Town and Country van. We had intended on purchasing the car but were so displeased with the performance of the Town and Country we wanted to turn it in. Chrysler wa van. We had intended on purchasing the car but were so displeased with the performance of the Town and Country we wanted to turn it in. Chrysler was not being flexible at all in regard to the trade in and we were concerned about the cost we would incur on the return. My husband heard about the great service at Northside Ford from a friend and decided to go talk to them. What a great decision that was! Ron Sutton and Mary Ellen Martinez De Escobar worked with our particular situation and were able to take the trade in on the Town and Country and put us into a Ford Flex. Ron and Mary Ellen were super friendly, helpful and went above and beyond in regard to service and customer satisfaction. This is not the typical stressful dealership relationship. It was friendly and a no haggle purchase. The pricing was extremely favorable and we were able to do a purchase vs a lease on a 7 seater vehicle which fits our families' needs. And it drives like a dream! I LOVE my FLex! Ron gave us a tour of the entire facility. Including the service department. I've never had that experience. It's clean, well organized and specialist work in different areas of expertice. They are very proud of their facility and with good reason. Ron introduced us to the General Manager and the Service Manager. Bill Andrews with the service department personally shook our hands and told us to see him for our first oil change. He also showed my husband the recall list which was "zero" for the 2010 and 2011 Flex. The T&C van had several very concerning recalls in the 3 years that we leased it. Ron should be rewarded for being a terrific representative for Ford. I believe he reflects the qualities that Ford puts into their cars - quality, hard working, and genuine. Mary Ellen was always there making sure our every need was taken care of and always with a smile. She personally called the leather Sales Manager Cathy Mumm to assist me in picking out the leather for our car seats. And Cathy was terrific to work with as well. Thank goodness she was there to give me her expert advice on the leather color. Over all, I think Ford has a gem with Northside Ford and should follow their example at other dealerships. More

I went into Northside Ford to buy a Ford Fusion. I highly recommend salesperson Connie Black as she was an absolute pleasure to work with. She gave me space when I was looking at cars, and there was highly recommend salesperson Connie Black as she was an absolute pleasure to work with. She gave me space when I was looking at cars, and there was no pressure to buy. I emailed her the details of my particular situation, she quickly answered my emails. I purchased my Fusion from Connie and it was a terrific experience. She got me the exact deal that I was after and never gave up. It’s rare to find a salesperson that you really feel is trying to get you the best deal and not just a commission. Kudos to Connie! Visit her at Northside Ford, you won’t regret it. More