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Northside Ford - Service Center

San Antonio, TX

4.2
173 Reviews

173 Reviews of Northside Ford - Service Center

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August 21, 2018

Fast, honest and great work! Great body work.. really fast! My car looks great again! Thx! Would use them again any time in the future! They dealt with all the insurance, which I More

by briend
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Receptionist at repair pickup
Sep 04, 2018 -

Northside Ford responded

Hello Brien, we're pleased to hear everything was completed to your satisfaction! Please let us know if you have any additional questions about services you received and thank you again for choosing Northside Ford!

August 10, 2018

Service Good service. Received vehicle when promised. Representative was informative and friendly. Northside Ford always provides excellent service. It i More

by Patrick1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Chad
Aug 17, 2018 -

Northside Ford responded

Patrick, thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do for you! Safe travels!

August 09, 2018

Great My experience at Northside Ford was great...the advisor Jonathan cordero was friendly and attentive...over all a great experience would recommend and More

by Golden86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2018 -

Northside Ford responded

We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

August 05, 2018

Service but still not fixed I had my truck serviced and the problems are yet to be fixed. Can I just get a new vehicle please? I mean it is so frustrating to have a new vehicle t More

by Ma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonathan Cordero
July 26, 2018

Quick service Even though we arrived minutes from opening it took 20 minuets just to register. When we got home 2.5 hrs later we discovered paint scratches on hood More

by Unhappy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Delmira Fernandez
July 21, 2018

Service department Gary in the service department provided the best service I have every received from a dealership. He updated me daily on the status of my truck, provi More

by mark geslak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Conn
Aug 01, 2018 -

Northside Ford responded

Mark, we are happy we could make your experience a positive one! We hope you continue to choose Northside Ford for all your vehicle needs! Take care!

July 20, 2018

Customer service. Oil change When so many Ford dealerships in San Antonio, can any business afford to lose customers? I cannot believe Ford allows you to represent them. Your ina More

by Northsideisbelowpar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Bayer
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2018

Service w / courtesy He helped with my daughters car. Didn't give up. Still trying to figure mine out. Good man to work with. An assist to NorthSide Ford More

by Fun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rigdon
Jul 17, 2018 -

Northside Ford responded

Thank you for taking the time out of your day to tell us about your experience. Please let us know if there is ever anything else we can do for you! Safe travels!

July 06, 2018

Good service but quite busy Have bought my car this dealership & have always had a good experience . Since I bought the car new here I have never gone anywhere else to get my car More

by Car08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Kohler
Jul 17, 2018 -

Northside Ford responded

We really appreciate you taking the time to leave us feedback on your visit! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 05, 2018

I was able to get all work done in a timely fashion. Everything went as expected and the service staff was very professional. I waited in the service lounge for the duration of the service and was able t More

by Jon77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Perez
Jul 16, 2018 -

Northside Ford responded

Jon, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If there is anything else we can do to assist you, please let us know! Take care!

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