Northside Imports Houston
Spring, TX
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245 Reviews of Northside Imports Houston
Best experience I've ever had at a dealership bar none. They were very helpful and went above and beyond what I expected. They know the product very well and obviously love the cars they sell. I have none. They were very helpful and went above and beyond what I expected. They know the product very well and obviously love the cars they sell. I have recommended several people to this studio and they have all been treated with the same great service and attitudes...even when staying until 9:30pm or 10:00pm to complete the deal. I have purchased several new cars over the years and can tell you that this was by far a better all around experience. The first time we walked in just to take a look at the new models we were treated as though we were staying the night in a high end hotel. We were approached more in a manner of the staff wanting to help us find what we were looking for instead of a high pressure hard sell. Very laid back environment where you do indeed feel like a guest and not just another potential check walking in the door. My wife hated the Fiat when we first bought mine, then she fell in love, so we picked out one for her, then I traded up to an Abarth, now we are going to purchase a 500L. Thats all in a year and its not only because we have fallen in love with the Fiat brand but also the friendly atmosphere created by Ed, Santiago, and Marilyn. In fact everyone there that we have dealt with has turned out to be very nice and very helpful. We would not hesitate to purchase another Fiat from Northside with the help of Ed and Santiago and we bother them all the time with questions and new interest and are always greeted with a friendly smile. Like I said this has been the best buying experience I have ever had and as long as Northside Fiat is around they will continue to have my family as customers. More
In addition to being a clean, well-kept dealership the staff was great. They allowed me to browse for a bit before approaching me (which I like) and when they did were very friendly and easy going. I sp staff was great. They allowed me to browse for a bit before approaching me (which I like) and when they did were very friendly and easy going. I spoke with Marilyn first and she got Theresa to help me out. Theresa listened patiently to what I was looking for and then showed me what she felt like would be a perfect fit. She also asked me what other cars I was considering besides Fiat. After telling her a few more models, she suggested that we go to their other lot where they had a few of the ones I mentioned. That way, I could test drive a bunch all in one place rather than me driving around all day from dealership to dealership. That was very cool of her and in addition to saving me time, gave me a great feel for what I liked and what I could do without on a number of different types of cars. (BTW, she did all this knowing from the beginning that I had no intention to actually buy today). She had a very "I'm here to help and will do what I can, but will not try to force a sale" type attitude, which I also appreciated very much. After the test drives, I met Ed the manager and spoke with him briefly... also very friendly and helpful. Overall, I would highly recommend Northside Fiat if one is looking for a Fiat or just to check out some of the other cars people have traded in that they have. More
I have purchased three FIATs from Ryan and I would not hesitate to recommend him and the dealership to anyone. First class buying experience from start to finish. hesitate to recommend him and the dealership to anyone. First class buying experience from start to finish. More
We have purchased 4 Fiats from Santiago and Ed over the past year. We would definitely recommend them as well as the entire team of Northside Fiat. They are always very polite and professional, going out past year. We would definitely recommend them as well as the entire team of Northside Fiat. They are always very polite and professional, going out of their way to make things happen. They are excellent with customer service and they give you a great deal. If you want to buy a Fiat, this is the ONLY studio you should go to. I'm sure this will not be our last purchase (even though we have 4 Fiats now) More
I wanted to thank Theresa for her great customer service I wanted to thank Theresa for her great customer service as I purchased my first Fiat! It seems to be such a fun little car. The experience at Nor I wanted to thank Theresa for her great customer service as I purchased my first Fiat! It seems to be such a fun little car. The experience at Northside Fiat was great, especially because of Theresa. She took care of our every need (especially trying to speed up the process) and it was a pleasure getting to know her. More