Northside Lexus

Professional and Helpful My service rep, Dorothy, is very knowledgeable and thorough . She makes sure everything is addressed and taken care of. I wouldn't bring my vehicle a My service rep, Dorothy, is very knowledgeable and thorough . She makes sure everything is addressed and taken care of. I wouldn't bring my vehicle anywhere else. More

Smooth Day north side Lexus One reason only the whole service team is so detailed in what they do and that is service. They have given me the confidence that when I drive off, I One reason only the whole service team is so detailed in what they do and that is service. They have given me the confidence that when I drive off, I know its done right. More

It was great I love Northside Lexus but this time the visit was a bit too long for me. I hope next time I don't experienced same thing. I love Northside Lexus but this time the visit was a bit too long for me. I hope next time I don't experienced same thing. More

10,000 mile service We have had our cars serviced here for many years and, once again, service and attention have been excellent. Whether about quallity of work or any o We have had our cars serviced here for many years and, once again, service and attention have been excellent. Whether about quallity of work or any other aspect of our experience, we have no complaints whatsoever. More

scheduled service, state inspection, misc work I experienced good and friendly service , and telephone updates and prices quoted, as usual. This was of course enhanced by the use of loaner car I experienced good and friendly service , and telephone updates and prices quoted, as usual. This was of course enhanced by the use of loaner car More

Routine Service Great service. Service agent was great. Wait time for loaner was great. Amount of time taken to service vehicle was great. No problems experienced. Th Great service. Service agent was great. Wait time for loaner was great. Amount of time taken to service vehicle was great. No problems experienced. Thanks! More

Warranty issue Two year old-84 month battery needed replacement. Taken care of with new warranty in place. Only downside was a Lexus request to pay for installatio Two year old-84 month battery needed replacement. Taken care of with new warranty in place. Only downside was a Lexus request to pay for installation. Hmmm. That was asked to be waived due to the warranty issue. Mgr. waived installation fee. 50% replacement fee was a little high, but not a real issue. Car washed. Thank you More

The best car buying experience I had the best car buying experience at this dealership. From the moment I walked in I first noticed how clean the building was. Then I noticed how fr I had the best car buying experience at this dealership. From the moment I walked in I first noticed how clean the building was. Then I noticed how friendly we were greeted by everyone and the atmosphere was very comfortable. I felt that I could trust them and that was very refreshing. Nick Makrakis was absolutely wonderful and I highly recommend him. More

Service appt. Everything was set up and ready to go. Everything in this service area runs smoothly. The personnel are good "people" persons. I feel that my vehic Everything was set up and ready to go. Everything in this service area runs smoothly. The personnel are good "people" persons. I feel that my vehicle is in good hands. More

excellence in customer service 30,000 service on 1/4/16 and advisor was Dorothy as usual - as always she was very courteous and professional. Loaner car ready and could not ask for 30,000 service on 1/4/16 and advisor was Dorothy as usual - as always she was very courteous and professional. Loaner car ready and could not ask for a better experience More