Northside Lexus

First class dealership with excellent service D f g g s c f d r c f d r More

Everyone was very personable, respectful, and responsive. Appreciated the good communication and smooth purchasing process. Appreciated the good communication and smooth purchasing process. More

I ordered my GX 550 over a year ago and it finally arrived. Victoria was a pleasure to deal with throughout the entire process from placing my deposit to making selections and answering my questions. arrived. Victoria was a pleasure to deal with throughout the entire process from placing my deposit to making selections and answering my questions. She kept me informed as to when my vehicle would arrive and put me in contact with Mike to close the deal since she ended up going on vacation when my vehicle arrived. More

Doug, was very helpful and pleasant to work with. My husband and I enjoyed the buying experience with Doug's as our sales person. My husband and I enjoyed the buying experience with Doug's as our sales person. More

Lisa Scogin was great, always prompt in replying and with clear answers, and kept me informed at times pro actively. We went back and froth for quite a while due to the long waitlist for the GX and she staye clear answers, and kept me informed at times pro actively. We went back and froth for quite a while due to the long waitlist for the GX and she stayed patient with me. When my car arrived and i went to pick it up she gave really clear explanations on how the technology on it worked etc More

Nick listened to what I wanted and didn't sell to me. He was kind and helpful throughout the entire process. He was kind and helpful throughout the entire process. More

Erica was very helpful in getting everything organized for me to buy the car. Michael made the process of picking up the car very smooth. for me to buy the car. Michael made the process of picking up the car very smooth. More

Professional and personal, without feeling pressured - it was the best car buying experience I’ve ever experienced! was the best car buying experience I’ve ever experienced! More

Lisa Scogin did an outstanding job of explaining the features of the NX models and showing us purchase and lease options. After finding our preferred options were available on a lot vehicle she tried t features of the NX models and showing us purchase and lease options. After finding our preferred options were available on a lot vehicle she tried to accommodate our request to hold the vehicle for more than one day so we could decide if we wanted to trade in our 2015 RX. While we were there our daughter from.North Carolina called not knowing we were looking at purchasing a new car. At that time she told us she might want our RX but needed to discuss with her husband and daughter first. Apparently the Northside policy is to only allow a one day hold prior to setting up closing on an available vehicle. Being a 22 year and 7 vehicle customer of NS Lexus I thought I could get a few days hold on a car that I committed to purchase with or without a trade in. I was disappointed but ended up resolving the trade in issue and purchased the NX without the trade in within 24 hours. The effort to do this caused me and my wife a bit of stress to change our schedules and make appropriate arrangements with my bank, etc. Again, we didn’t come to the store expecting to purchase a car that fast. The purchase process with the finance consultant was fantastic. Quick and efficient. Much better than the last time I purchased an NS Lexus. More