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Northside Lexus
Spring , TX
6,923 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel!
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,923 reviews
December 06, 2015
In for service Always friendly, great service, professional and nice atmosphere I will recommend this dealership and my service advisor and salesperson. I appreciate Always friendly, great service, professional and nice atmosphere I will recommend this dealership and my service advisor and salesperson. I appreciate the use of a loaner car. More
by Bill123
Employees Worked With
Dorothy
December 05, 2015
it was a fast and positive experience. Have always been treated kindly with professionalism and great service. I would recommend Northside Lexus highly for great service, friendly employees Have always been treated kindly with professionalism and great service. I would recommend Northside Lexus highly for great service, friendly employees and a wonderful experience with a high level vehicle. More
by jmed328
Employees Worked With
I don't recall the names of the people that assisted me.
December 05, 2015
Dorothy is the best I've been coming here for years and Dorothy is always the most helpful sales person I have ever had! Ask for her and you won't be disappointed. I've been coming here for years and Dorothy is always the most helpful sales person I have ever had! Ask for her and you won't be disappointed. More
by Geosak
Employees Worked With
Dorothy Sausley
December 04, 2015
Great Service - Well Done! The sunroof on our RC-F needed to be replaced. Dorothy Sausley secured the part in short order and arranged for an appointment to have the roof repla The sunroof on our RC-F needed to be replaced. Dorothy Sausley secured the part in short order and arranged for an appointment to have the roof replaced. Dorothy is a wonderful Service Consultant and a pleasure to work with. She did a great job ensuring that the work was performed quickly and efficiently. This is the first vehicle we purchased at Northside Lexus; to date, we are extremely satisfied. More
by PNA
Employees Worked With
Dorothy Sausley
December 03, 2015
Service at Northside Lexus As always, getting my car service at Northside Lexus is a great experience. My service adviser, Sean, explains everything very well, keeps me inform As always, getting my car service at Northside Lexus is a great experience. My service adviser, Sean, explains everything very well, keeps me informed about what is being done to the car, gets a loaner if I need it, and is very professional and knowledgable. More
by cathys
Employees Worked With
Sean Ryan
December 03, 2015
Great service Mark, our service coordinator, did an excellent job of taking care of our problem. I am very thankful for his help. I am very satisfied. Mark, our service coordinator, did an excellent job of taking care of our problem. I am very thankful for his help. I am very satisfied. More
by ssk
Employees Worked With
Mark
November 29, 2015
5000 mile check up Quick service, courtesy service, good waiting area, good snack area, had a an appointment, will return for 10000 check up . I was kept updated of serv Quick service, courtesy service, good waiting area, good snack area, had a an appointment, will return for 10000 check up . I was kept updated of service. More
by Wbinz
Employees Worked With
T. Sylvester
November 27, 2015
Best Service Advisor Ms. Jacque Bratton is the best service advisor and provides an excellent service experience. She goes the extra mile to get the best service possible. Ms. Jacque Bratton is the best service advisor and provides an excellent service experience. She goes the extra mile to get the best service possible. Thanks Jacque. More
by reddy
Employees Worked With
Jacque Bratton Service Advisor
November 27, 2015
Great People I brought my car in for a factory dash recall. They had my car two days and the experience was wonderful. Great Loaner. Definitely recommend this deal I brought my car in for a factory dash recall. They had my car two days and the experience was wonderful. Great Loaner. Definitely recommend this dealership. More
by JOJO
Employees Worked With
Jerremy
November 25, 2015
First rate service From scheduling an appointment for service to completing that service, Northside Lexus always takes good care of me. I appreciate being able to get a From scheduling an appointment for service to completing that service, Northside Lexus always takes good care of me. I appreciate being able to get a loaner car so I can get things done instead of sitting around the waiting room, even though it's a pleasant place to wait. More
by SKB
Employees Worked With
Dorothy and others. I don't remember other names.
