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Northside Lexus
Spring , TX
6,919 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel!
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,919 reviews
January 14, 2014
It costs a little extra; but well worth it. Everything is explained thoroughly and never any doubt that the work will be done correctly and in the time promised. I always leave feeling confident that my veh explained thoroughly and never any doubt that the work will be done correctly and in the time promised. I always leave feeling confident that my vehicle is going to run trouble free until the next service. More
by paulrogerson
Employees Worked With
Jeffrey Pettipher
January 12, 2014
The Service was good for a Lexus dealership. The Lexus in Florida serves sandwiches while you wait. :-) The manager set my expectations before I waited for my service so I was ready for the over 1 hour w in Florida serves sandwiches while you wait. :-) The manager set my expectations before I waited for my service so I was ready for the over 1 hour wait. More
by biggetts
Employees Worked With
Ben Matthew
January 11, 2014
Great service since 2007. My service representative Jackie is very nice. I appreciate the detail summary especially the color codes for urgent concerns. Thank you !!! Jackie is very nice. I appreciate the detail summary especially the color codes for urgent concerns. Thank you !!! More
by Acain007
Employees Worked With
Jackie
January 11, 2014
I appreciated Michael talking directly to me instead of my husband since I am the one selecting and driving the car. My service was very quick and efficient my husband since I am the one selecting and driving the car. My service was very quick and efficient More
by Pilateslady1
Employees Worked With
Michael VanCleve, Roxie, Byron
January 11, 2014
All personnel were friendly and anxious to help including service people. I believe that the reason I have had very few problems with my LS 430 is due to the excellent service at Northside Lexus. service people. I believe that the reason I have had very few problems with my LS 430 is due to the excellent service at Northside Lexus. More
by Jnicholssr
Employees Worked With
Liz Rincon
January 10, 2014
My rating is mainly based on Jackie's performance. She was friendly and efficient and answered all my questions in professional and straight forward manner. She was friendly and efficient and answered all my questions in professional and straight forward manner. More
by camerina1
Employees Worked With
Jackie
January 07, 2014
Northside Lexus always goes out of their way to ensure that the service I recieved is top notch. They are friendly, courteous and seeks to find the most economical way for me to maintain my vehicle. I w that the service I recieved is top notch. They are friendly, courteous and seeks to find the most economical way for me to maintain my vehicle. I will always use them for my service on my Lexus. More
by Newbellmd
Employees Worked With
Jacque Bratton
January 07, 2014
excellent facility, friendley staff, fast service,came in without an appointment and my car was serviced and ready the same day.good job guys and thanks to everyone. without an appointment and my car was serviced and ready the same day.good job guys and thanks to everyone. More
by salyasin
Employees Worked With
Ben
January 02, 2014
EXCELLENT SERVICE FOR THE LAST TWO YEARS SINCE I LEASE MY LEXUS RX 350 FAST RELIABLE COURTEOUS LISTEN MY MY NEEDS ALWAYS TRY TO ACCOMMODATE MY CHEDULE LEXUS RX 350 FAST RELIABLE COURTEOUS LISTEN MY MY NEEDS ALWAYS TRY TO ACCOMMODATE MY CHEDULE More
by kkubrick
Employees Worked With
Jacque Bratton
January 01, 2014
Always a pleasant experience. Explain all services needed and answer all my questions. I am in and out very quickly from drop off with a loaner as well as pickup. and answer all my questions. I am in and out very quickly from drop off with a loaner as well as pickup. More
by Jimhollywoods
Employees Worked With
Anita Buckmaster
