Northside Lexus

very prompt service even tho we were a few min late for our appointment. M,s Bratton was efficient, advising us of estimated time required for the service. When service completed , she promptly called our appointment. M,s Bratton was efficient, advising us of estimated time required for the service. When service completed , she promptly called us in & explained what had been done & advised of a potential problem with 2 rear tires.our wait was made pleasant with availability of the coffee bar.She was very professional but also very kind thruout the process. Working with M's Bratton was a pleasure. Dr.Richard Ricks,5Feb.2014 More

Great experience. Courteous service and Dorothy satisfied all my concerns. Loaner car clean and service completed same day. Would recommend this department to others as place to take vehicles all my concerns. Loaner car clean and service completed same day. Would recommend this department to others as place to take vehicles More

I been having the last 10 years different luxury cars (mercedes-benz, audi, BMW, Jaguar) and Lexus really have the best customer service of all brands. (mercedes-benz, audi, BMW, Jaguar) and Lexus really have the best customer service of all brands. More

Anita continues to take great care of our car and keeps us informed on things that need to happen. She is also quite knowledgeable in the Lexus brands and pointing us to the helpful sales staff. us informed on things that need to happen. She is also quite knowledgeable in the Lexus brands and pointing us to the helpful sales staff. More

Northside is great. Scheduling, reminders and follow up are impressive. Purchased our Lexus from Greg R and love the product and dealership. They have very long term dedicated employees and take care of th are impressive. Purchased our Lexus from Greg R and love the product and dealership. They have very long term dedicated employees and take care of the customer. More

Always a pleasure working with Northside Lexus ! The service is prompt and friendly and my car is delivered when promised unless there are additional problems. They stand behind all of their work. service is prompt and friendly and my car is delivered when promised unless there are additional problems. They stand behind all of their work. More

Oil change and scheduled maintenance to several items from original sale. All items addressed satisfactorily and within a timely matter. Very satisfied with performance and hospitality. from original sale. All items addressed satisfactorily and within a timely matter. Very satisfied with performance and hospitality. More

Jon Gosling is the friendly face that welcomes me everytime I come in. Its never fun to have to get your vehicle repaired, so I appreciate that he goes the extra mile for me. everytime I come in. Its never fun to have to get your vehicle repaired, so I appreciate that he goes the extra mile for me. More

Staff were professional, clear, and very helpful resolving the perceived trouble. so much so, that in fact I purchased a Platinum LEXUS EXTRA CARE agreement for an eight (8) year period. Furthermo resolving the perceived trouble. so much so, that in fact I purchased a Platinum LEXUS EXTRA CARE agreement for an eight (8) year period. Furthermore, we have purchased a 2014 GX460 delivered on 30 January. This trust exemplifies the relationship Northside (and by extension Westside) Lexus have earned over the 10 years we have been Lexus owners. More

Dorothy Sausley is my Service Writer and has been for years. She is absolutely fantastic! She is so patient and friendly! She knows her job completely and understands the customers needs! I'd recommend h years. She is absolutely fantastic! She is so patient and friendly! She knows her job completely and understands the customers needs! I'd recommend her to everyone! I am not the easiest person to please and I expect a lot from Lexus. With Dorothy's experience, knowledge and skills, I feel confident that I am getting the best service possible and that my interest are protected. She is a "keeper" and you guys are lucky to have her! More