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Northside Lexus - Service Center

Spring , TX

4.5
506 Reviews

506 Reviews of Northside Lexus - Service Center

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June 17, 2018

Friendly and accommodating Rabi ,my service consultant was very attentive and keep me updated on the progress of my service. My wait time was not longer than what I expected. More

by rtb1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rabi Najjarin
June 17, 2018

Awesome Cuatomer Ssrvice! We have leased 3 cars from Northside Lexus and can't say enough good things about their customer service in the sales and service department! They ta More

by christiecgee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Bosley, Brent Penn, Kyle Galindo
June 15, 2018

Love, love, love Service at this dealer always exceeds my expectations. Every time I go in , I'm greeted with a smile. This is my 3rd Lexus from this dealer. More

by TSYON72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Suarez
June 14, 2018

Fast and efficient The staff were extremely accommodating and minimized the inconvenience normally associated with repairs at a dealership. Nellie is very friendly and More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nellie, Augustine
Jun 22, 2018 -

Northside Lexus responded

Hi David, We are pleased to hear that you enjoyed your recent service experience, at Northside Lexus. Thank you for your review. We appreciate the shout out to your service coordinator Nellie and service consultant Agustin Soto. Thank you for being apart of our Lexus Family.

June 14, 2018

Awesome Caleb was awesome. Took care of me by arranging everything, the appointment, loaner and the work. Kept me informed on the progress throughout and was More

by COY.HALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2018 -

Northside Lexus responded

Thanks so much for taking the time to share your review with us today. We're so happy that you're happy.

Jun 22, 2018 -

Northside Lexus responded

Hi COY.HALL, Thank you for your review! We appreciate your feedback. Caleb is an excellent service consultant and we are confident that he will continue to take great care of you each and every time you visit Northside Lexus. Thank you for your business.

June 14, 2018

Excellent The service center is very nice and accommodating as well as everyone at the dealership and service center has always been very knowledgeable and plea More

by dwp1176
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Cruz
June 14, 2018

Condescending Representatives I bought my car at this dealership and have had it serviced here for two years, this car and the previous 2016. I have always given them 5 stars for s More

by MICHELEYANCEY02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Todd Sylvester, Annika (spelling unknown)
June 13, 2018

20,000 SERVICE Everything was very smooth and organized. Could not ask for more professionalism. I do not go anywhere else but here for my service needs...Thank yo More

by kgalindo
Customer Service
Recommend Dealer
Yes
Employees Worked With
MATT GALLIPEAU, ROB OCHOA, DOROTHY SAUSLEY, JACQUE BRATTON
June 13, 2018

Excellent service Professional and courteous treatment from the time I arrived. Identified the problem quickly and were able to fix the car without delay. Highly recomm More

by DANBOLEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anaquin
June 13, 2018

30,000 Miles Service I highly recommend Zee Khan, Service Consultant. Whatever he promised me as far as time and service he did it for me. I purchased my Lexus RX 350 from More

by n.chastant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zee Khan
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