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Melissa O'Connell
Melissa O'Connell
Technology and Outreach Director
Northside Lexus
24222 Interstate 45 North
Spring , TX 77386
65 Reviews
Master Certified - I joined the Lexus team in 1999 and the Northside Lexus family in 2012. I have a teaching and performing background and love to do Karate with my son. I’m a tech geek at heart and manage the “What does this button do department?” I look forward to helping you make the most of the bells-and-whistles on your Lexus.
Read more65 Reviews
Write a ReviewDealership Experience
14 yrs, 4 mos
Specialties & Trainings
Lexus Master Certified
Lexus Technology Specialist
Lexus Delivery Specialist
65 Reviews of Melissa O'Connell
August 17, 2026
I’ve been involved with the purchase of 11 cars over the last 20 years with this dealership. Each area of the dealership has been excellent. They are the best I’ve ever dealt with. last 20 years with this dealership. Each area of the dealership has been excellent. They are the best I’ve ever dealt with. More
by debeck412
Verified CustomerOther Employees Tagged: Nick Makrakis, Doug Gilmer, Aniekan Edem
April 28, 2026
Joshua did a great job managing our search for a specific vehicle! I would endorse him to anyone looking for a Lexus! vehicle! I would endorse him to anyone looking for a Lexus! More
by reinerdenny
Other Employees Tagged: Joshua Keough, Needham Shotwell, Dorothy Sausley, Daniel Noev, Thiam Oum, Clayton Lewis, Jeff Cullingford
April 17, 2026
I am extremely pleased with the assistance received from Needham Shotwell. He was not a high-pressure sales person. He made sure the vehicle was in great condition when I received it. Also, he followed up Needham Shotwell. He was not a high-pressure sales person. He made sure the vehicle was in great condition when I received it. Also, he followed up after the sale to be sure the vehicle met my expectations. However, the condition of the vehicle exceeded my expectations. More
by lsmith111
Other Employees Tagged: Needham Shotwell
May 14, 2025
NORTHSIDE Lexus Sales, maintenance and technology teams are over the top awesome. They are totally professional and stand at the ready to assist their clients I highly recommend this dealership are over the top awesome. They are totally professional and stand at the ready to assist their clients I highly recommend this dealership More
by pld549
Other Employees Tagged: Thiam Oum, Jeff Cullingford , Don Holifield, Pat Pendergast
December 12, 2024
Every employee I encountered were very helpful and friendly!! The showroom is so clean and organized friendly!! The showroom is so clean and organized More
by Earline jones
Other Employees Tagged: Joshua Keough, Daniel Noev, TJ Stewart, Anh Vu, Darrell Kennedy , Bret Aldridge, Tia
May 30, 2024
excellent seevice ! !!!Dough was very kind and he spend a lot of time explaining us all the process on buying my new car and also my husband’s car. !!!Dough was very kind and he spend a lot of time explaining us all the process on buying my new car and also my husband’s car. More
by marielosboza
Other Employees Tagged: Doug Tosh, Chris Sanchez, Mason Wroten, Julio Velasquez
April 26, 2024
Excellent service and so very friendly and helpful Mike Driscoll has sold us several cars and it is always so awesome to do business with him. Driscoll has sold us several cars and it is always so awesome to do business with him. More
by pbartell76
Other Employees Tagged: Marcus Atkins , Joe Breaux, Mike Driskill, David Trice
April 24, 2024
Doug was extremely helpful, knowledgeable and professional with all our dealings with him. He was also very patient with me answering the many questions I posed to him prior to deciding which ve professional with all our dealings with him. He was also very patient with me answering the many questions I posed to him prior to deciding which vehicle to purchase. I would not hesitate to recommend him to any friend who might be considering buying a Lexus product. More
by geeomis
Other Employees Tagged: Doug Tosh, Clayton Lewis , Hunter McBright
April 02, 2024
Northside Customer Service is the best! - starting at the top with David - then Erica - and certainly Melissa. It is truly a pleasure to do business with your company. - starting at the top with David - then Erica - and certainly Melissa. It is truly a pleasure to do business with your company. More
by mfbrice
Other Employees Tagged: Erica Pollino Burciu , David Trice
March 21, 2024
Everyone I’ve worked with here has been professional, friendly, helpful, caring, thoughtful, and honest. I trust them to do right by us. friendly, helpful, caring, thoughtful, and honest. I trust them to do right by us. More
by vivilu72
Other Employees Tagged: Jared Postma
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