Northstar Kia

Made an appointment for a recall, brought the car in and they did not have what I needed. Not sure if and when they would follow up they did not have what I needed. Not sure if and when they would follow up More

Quick and straight to the point overall, very great experience focused on individual needs and respond quickly to questions, welcoming, in low-pressure environment that feels relaxed. Providing the kno experience focused on individual needs and respond quickly to questions, welcoming, in low-pressure environment that feels relaxed. Providing the knowledge and confidence needed to make an informed decision. More

I was good experience It was good experience it was good experience it was good experience experience it was good experience More

I was good experience It was good experience it was good experience it was good experience experience it was good experience More

My experience with the dealership was positive overall. The staff was friendly, patient, and took the time to answer my questions without making me feel rushed. The process was smooth, and they made sure I The staff was friendly, patient, and took the time to answer my questions without making me feel rushed. The process was smooth, and they made sure I was comfortable with my decision before moving forward. More

AMAZING, timeless, On point, convenient I'm please to have serviced my vehicle with you guys have serviced my vehicle with you guys More

we had a 3pm appointment to Pick up the car, after waiting 3 hrs and only one manager coming over to say hello, and the GM not acknowledging our wait at all, when the car was finally brought back from waiting 3 hrs and only one manager coming over to say hello, and the GM not acknowledging our wait at all, when the car was finally brought back from the 'car wash and being detailed' the person who checks us out with the new plates (not sure if his title) realized that the insurance card was wrong and somehow it was MY fault. If the documents were reviewed earlier we could have called our insurance company to update during our wait. Ultimately we did not leave the dealership until 7pm. 4 hrs to pick up a car when all the paperwork was completed online is ridiculous. To have to GM not get up from his desk to check in us is inexcusable. The pickup of the vehicle definitely marred and extremely positive experience with Johan. More

Efficient, friendly My car was taken as soon as I entered and the service advisor was very friendly and helpful and the service advisor was very friendly and helpful More

Fast efficient service Everyone at Kia was friendly and helpful. I thought the service experience was efficient and comfortable. helpful. I thought the service experience was efficient and comfortable. More

As someone who doesn't know much about cars, I'm truly grateful that I can get information every time I visit, and I'm also thankful to the staff members who always understand customers with an open mind. grateful that I can get information every time I visit, and I'm also thankful to the staff members who always understand customers with an open mind. More