Northstar Kia

Poor communication and lack of service. Follow up call was rude because of my review. Follow up call was rude because of my review. More

Always top notch service ! Highly recommended service station and dealer. Edwin always is super professional and knowledgeable and eager to help Highly recommended service station and dealer. Edwin always is super professional and knowledgeable and eager to help More

Everyone was Friendly and helped me get an oil change done pretty fast. Would return done pretty fast. Would return More

I had a frustrating experience at this dealership. It started when I put down a $500 deposit, but due to poor communication between employees, my deposit seemed to vanish from their records. One emplo It started when I put down a $500 deposit, but due to poor communication between employees, my deposit seemed to vanish from their records. One employee had no idea what the other was doing, causing unnecessary confusion and stress. The issues didn’t stop there. They also made a significant error by entering the wrong VIN number on my paperwork, a basic but crucial detail that should never be overlooked. Nevertheless in the end they promised to mail my $500 refund, but they forgot. I had to call and remind them. Initially, they refused to acknowledge the refund. After much persistence, they finally agreed and promised to send it. This entire process showed a lack of professionalism, organization, and customer care. I wouldn’t recommend this dealership unless they seriously improve their communication and attention to detail. More

The Dealership as a whole was overall a great and friendly experience. Everyone was very attentive and welcoming upon walking in. Gabriella and the rest of staff made the whole new car process very e friendly experience. Everyone was very attentive and welcoming upon walking in. Gabriella and the rest of staff made the whole new car process very easy, quick and definitely very patient as well! Will be sticking with them from now on going forward! More

Everyone there is very friendly and professional. I also like the fact that you get a free car wash with every service I also like the fact that you get a free car wash with every service More

Jordan is the Man U need to talk to. He is very open and honest salesperson to get your new car for sure. 1 of the best kia dealers in Queen. He is very open and honest salesperson to get your new car for sure. 1 of the best kia dealers in Queen. More

Very happy with my choice coming into Northstar Kia as I made my decision to lease my Sorrento on day one! They took the time to make sure I’m happy - and I sure am! made my decision to lease my Sorrento on day one! They took the time to make sure I’m happy - and I sure am! More

Quick and easy process, from making the appointment to bringing my car in. Staff is nice and helpful. bringing my car in. Staff is nice and helpful. More