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Northstar Kia

Woodside, NY

Overview
Reviews
Vehicles
4.5
2,183 Reviews
Call Dealership (347) 727-1800

61-07 Northern Blvd

Woodside, NY

11377

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Showing 2,183 reviews

October 04, 2024

I had to take my car in three times to have the problem identified and fixed. More

by CHRISW17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Moon Lee, Nairoby Valverde
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Oct 04, 2024 -

Northstar Kia responded

I'm really sorry to hear that you had to make multiple trips to address your car's issue. That can be incredibly frustrating. Your experience is important to us, and I appreciate you bringing this to our attention. If you'd like to discuss this further or need assistance, you can contact the service manager directly at egil@northstarkiany.com. We want to ensure your concerns are addressed.

October 03, 2024

I had a terrible experience at Northstar Kia Service Center. I went in for basic services and recalls, but they failed to complete the alignment due to mismatched tires and bad control arm bushings, the More

by AARONPENN14
Recommend Dealer
No
Employees Worked With
Ronny- service advisor
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October 03, 2024

Extreme quick service and excellent care also all associates quick Were very kind and helpful More

by LOUISAREY0846
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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October 03, 2024

I went for normal maintenance, they took good care of it. Thank you for your help More

by Srijana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
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October 03, 2024

Initially was tempted to give 4 stars, than I measured the oil level only 2 weeks after the oil change and realized that the level is way lower than the minimum mark. RIDICULOUS More

by BEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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October 02, 2024

These guys failed to turn in my old Honda lease 4 months after I got my Kia! Yikes! More

by SAQNYC
Recommend Dealer
No
Employees Worked With
Bibi Singh
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October 02, 2024

They were amazing to work with, everything was smooth process. Highly recommend go to Northstar and see Anthony Farrugia!! More

by KANTONACCIO72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moon Lee, Anthony Farrugia, Shaun Jones, Josue Dongakedi
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Oct 02, 2024 -

Northstar Kia responded

Thank you for your wonderful feedback! We're thrilled to hear you had an amazing experience and that the process was smooth. We appreciate your recommendation and will make sure to pass along your praise to Anthony Farrugia. If you need anything else, feel free to reach out!

October 01, 2024

Dealer wasn't what I thinking. At the beginning they help me, then were rudeness More

by JCATATE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Urshelle Zanders
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Oct 02, 2024 -

Northstar Kia responded

I’m sorry to hear about your experience. It's disappointing to hear that the service didn’t meet your expectations and that you encountered rudeness after initially receiving help. Your feedback is important, and I’ll make sure to address this with our team. If you’d like to share more details you can reach me at Bsingh@northstarkiany.com, I’d appreciate the opportunity to understand better and help resolve any issues. Thank you for bringing this to our attention. Best regards, Bibi Singh Sales Director Northstar Kia

October 01, 2024

Very professional, always courteous, fast . I always deal with James and Paula from the service center 53-05 woodside . More

by MIHUNGU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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Oct 02, 2024 -

Northstar Kia responded

Thank you for your feedback! We’re glad to hear that James and Paula provided you with professional and courteous service. If you need anything else, feel free to reach out. We appreciate your support!

October 01, 2024

This is a great place to bring your vehicle to service because of the amazing crew they have there. They also have a great waiting room and they also notify you what you need to be done when they finish t More

by SARJUED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronny R Rosales
Report | Print
Oct 02, 2024 -

Northstar Kia responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with our service team. It’s great to know you enjoyed the waiting room and appreciated the communication about your vehicle's inspection. If you need anything else, don’t hesitate to reach out!

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