Northstar Kia
Woodside, NY
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Showing 2,167 reviews
Be aware that the advertised price will not be their sale price. We saw an internet ad for a price of $50,105 and the salesperson ok'ed it. One of the managers then came over with a price of $51,105 PLUS ano price. We saw an internet ad for a price of $50,105 and the salesperson ok'ed it. One of the managers then came over with a price of $51,105 PLUS another $1600 of nonsensical, made up fees. They attempted to charge us almost $900 for "paperwork" and almost $700 for "service". They were unable to justify this cost aside from saying that it was for "paperwork" NYS has a cap of $175 for a processing fee. Finally another manager agreed to honor the price when we were walking out. Salesman was excellent, but the games the one manager played were disgraceful. More
Pros: They were courteous and easy to talk to Cons: 1) I had to immediately bring my car back for a problem they caused while fixing the first problem 2) They charged us for a part they didn’t actua 1) I had to immediately bring my car back for a problem they caused while fixing the first problem 2) They charged us for a part they didn’t actually replace 3) They tried to charge us for 4-hours of labor on a fix that should have been 2 hours for a professional (there were videos of DIY enthusiasts doing this repair with zero previous experience in under three hours) 4) They were difficult to get ahold of during the several day period my car was in the shop More
Raymond my sales agent was patient,helpful,courteous and efficient with all my questions and inquiry.His service and dedication were impeccable. efficient with all my questions and inquiry.His service and dedication were impeccable. More
They serviced my car because of a recall. The wait was quick. I walked around the block a few times and they called me to return. The waiting area is very nice and quiet. The staff were very The wait was quick. I walked around the block a few times and they called me to return. The waiting area is very nice and quiet. The staff were very friendly and courteous. More

