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Northstar Kia

Woodside, NY

4.5
2,119 Reviews

61-07 Northern Blvd

Woodside, NY

11377

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Showing 2,119 reviews

June 17, 2024

Nerver gets back to me when I call my car has been there for a year with no calls or options to fix More

by WALLY123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None here
June 17, 2024

Excellent care and conscientious service. Everyone works hard and puts in the effort to get the job done correctly. Definitely recommend without reservations. More

by SIHOCHMANMOLLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosimo Sanitate
June 15, 2024

First time at this place and I was pleased with the service provided. Will continue to bring my vehicle to get it serviced when I need it. More

by MSVELASTEGUI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosmo
June 14, 2024

After receiving my contract I realized that I was given 36month leases contract when I specifically asked for2year lease contract. More

by lb17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Shaun Jones
Jun 14, 2024 -

Northstar Kia responded

Good afternoon Mrs. Baez I am shocked to see this review with 1 star for price when we sold you the vehicle below MSRP and below Invoice to gain your business and as far as the months go I will be more then glad to email you a copy of the worksheet where you agreed to 36 months and was presented and you signed off on. If you wanted 24 months you could of got that with no problem. It's always the customer choice on term we do not make the choice as you are the person paying for it. I truly thought you was happy when you left here and we were extremely nice to you. I called you not long ago to reach out to you. If you would like to talk please reach out to me. Have a blessed day. Thanks, Shaun

June 14, 2024

Excellent service! Quick and to the point. Updating me on the status. They were clear on the work being completed. More

by adithya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
June 14, 2024

Not responsive and called 7 tines and never got a call back. Every time I call they take my number and promise to call back. I was assured that my recall will be addressed and they are ignoring me. More

by george
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
talked to too many people at this point. they all get a ZERO
June 12, 2024

They were quick and efficient with my needs, I didn’t wait very long either More

by IARAMAR5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Echevarria, Jose Ovalle, Nairoby Valverde, James Nuñez
June 11, 2024

So quick and so helpful people working there. The place is clean. Workers are so professional More

by ABEKAMEL17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Curry, Mike Annabi, Nairoby Valverde, Keilee Arroyo, Bibi Singh, Heaven Adams, Ludys Acosta, Joanna Delvalle-Rodriguez, Adriana Briceño
June 11, 2024

There is always someone available to help with whatever issue there is and you are updated so you know what's going on with your vehicle. Very pleasant experience. More

by Zahfi Chowdhury
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosimo
June 11, 2024

Courteous, professional and fast. They Check in with me about the status of my vehicle . More

by BENMONAHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hwang
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