Northstar Kia
Woodside, NY
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Showing 2,119 reviews
Great salesman- our family was very pleased with Jordan. No a fan of their Finance dept. Freddie was not looking to provide best service- only make a quick come up on clients. Please do your research before No a fan of their Finance dept. Freddie was not looking to provide best service- only make a quick come up on clients. Please do your research before buying car and financing. Your pre approval is valid! More
I found the service office people to be rude. They tried to charge me $95 to unhook a wire holding my trunk closed cause a recalled part broke and my trunk would not shut. Bad business practice. They tried to charge me $95 to unhook a wire holding my trunk closed cause a recalled part broke and my trunk would not shut. Bad business practice. More
I am first time to have maintenance service on my 2024 Kia Seltos at this new service facility, the staffs are very customer friendly and professional. The services are done in an orderly and timely fashi Kia Seltos at this new service facility, the staffs are very customer friendly and professional. The services are done in an orderly and timely fashion. Customer waiting area is clean and comfortable. I am very happy with the service provided by Northstar Kia Service Center. More
January 2024 I purchased a used car but was unable to pick up the contract etc at the said time due to issues that were not mine. I went to have service done on the car recently at the Kia service center pick up the contract etc at the said time due to issues that were not mine. I went to have service done on the car recently at the Kia service center and was told that there is no record of me in the system. I called the salesperson and finance manager but found out they both left the company since. I was under the impression that my paperwork would be sent to me. Finally figured out that I have full train warranty and LoJack was not installed in the car even though they said it was. However no one can account for my maintenance warranty ( oil change brakes etc). More
My experience at Northstar Kia was wonderful I was able to get the exact car that I wanted. The Kia Sportage Hybrid in white. Jayden was very helpful in that process and I couldn't be more satisfied with m to get the exact car that I wanted. The Kia Sportage Hybrid in white. Jayden was very helpful in that process and I couldn't be more satisfied with my brand new kia. Thank you Northstar. More
The service was very poor. Many cars are buried behind in the lot, making it difficult to test drive, or are at another lot entirely. Everyone says “We’ll be right with you,” t Many cars are buried behind in the lot, making it difficult to test drive, or are at another lot entirely. Everyone says “We’ll be right with you,” then end up taking hours. I had to take a car with the dealer to another lot and he drove like a maniac. Priced also don’t match what’s offered online. Not a very happy place. More

