Northstar Kia

Jordan was a huge help, he showed a lot of patience to get me into the car I wanted. get me into the car I wanted. More

It was my first time here at Northstar Kia where I was assisted by Jordan. I must say, Jordan was excellent! He gave me the attention I needed and guided me through the procedure. Exceptional compassion a assisted by Jordan. I must say, Jordan was excellent! He gave me the attention I needed and guided me through the procedure. Exceptional compassion and communication. He has gone above and beyond to meet my needs and unique demands and is highly attentive. Anybody searching for excellent customer service, care, and a gorgeous Kia should deal with Jordan and this store in particular. Thank you so much, Jordan and team! More

I went here to get my tire fixed but the guy who helped me convinced me to get the 30K mile work done ( I have 27k in my car) to keep my warranty so I did it. I waited to do the review because afterwards m me convinced me to get the 30K mile work done ( I have 27k in my car) to keep my warranty so I did it. I waited to do the review because afterwards my brakes were screeching like crazy so knew there was an issue. I barely drive it as seen from the miles from this visit and my visit today at 3/14/23 because I left it parked on holidays for alternate side parking and don’t use it regularly. I finally came back and now I’m told there I need new brake pads and rotors for the front and back which is over $1,100 from a issue I never had before and now I have it out of nowhere after spending over $700 and they didn’t check or did they do something to it??? Not only that but now I find out my car is covered for the warranty for 60K miles or 5 years regardless and it will expire 6/2023 even though I got the 30k mile work done because Cosmo told me if I did I will be in warranty and still covered for the long haul as long as I did that procedure!!! He lied to me and then I would not be surprised if they sabotaged my car so I can pay more to get it fixed. I’ve had a bad experience before with bad service here but never again coming here and dropping another penny unless this situation is rectified because I have been swindled. I will dispute the charge if I must because instead of helping my car I was lied to and it was sabotaged. Please have a higher up call me back to get this rectified because I won’t rest until I get justice!!! More

Fast service with very good and welcoming staff, service at car is reliable, neat and fast at car is reliable, neat and fast More

Who was helping me. Getting a new car Mr Omor he is good guy thank Getting a new car Mr Omor he is good guy thank More

great experience, helped me with what I needed, I will definitely come again for all my needs definitely come again for all my needs More

Omor was my salesman , He help me to buy my dream car . Make my buying process very fast and easy . I recommend him to everyone. Make my buying process very fast and easy . I recommend him to everyone. More

The old manager has to be more cordial with the costomer and not be so rude, because he was very rude and he despised me and my family maybe because I'm Latino? and told the vendors with a wave of his hand and not be so rude, because he was very rude and he despised me and my family maybe because I'm Latino? and told the vendors with a wave of his hand to leave the place which is not nice of him I guess what? We bought the car The Sales guy Tim was very professional 5 stars I give to him More

Tim was able to find out the exact car that matched what we needed. He was very helpful and nice. Made the process easy for us. we needed. He was very helpful and nice. Made the process easy for us. More