Northstar Kia
Woodside, NY
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Showing 2,626 reviews
Thank you Ralph and John Frantzis for helping me purchase my first vehicle excellent service and i was able to have the proccess done on tge same day very friendly service my first vehicle excellent service and i was able to have the proccess done on tge same day very friendly service More
Jerome was very helpful finding a car and helping us with financing a new car. Jerome was very understanding and kind. Ron was helpful financing the car. financing a new car. Jerome was very understanding and kind. Ron was helpful financing the car. More
Looking for a vehicle is super hard, finding a dealership that has not only the car you want but the professionalism and help from a dealer is even harder. At north star Kia I found both, Jill helped me out that has not only the car you want but the professionalism and help from a dealer is even harder. At north star Kia I found both, Jill helped me out so much in findIng the right vehicle I wanted even went beyond her way to bring over other vehicles for me just to see if I wanted something different. What really stood out to me was when she helped me not only get a lower quote twice but she also helped me get my insurance even lower and gave me really valuable information about cars and financing that I had no idea about. Long story short she got me into my vehicle that I absolutely love and with a price that I absolutely needed. I’m bringing everyone I know who’s looking for a car not only to north star Kia but to Jill specifically. This is how buying a car should be. Thanks again for all your help!!! More
Exceptional Customer Service From the moment I walked through the doors of the dealership, I was greeted by your sales representative Jerome Robinson. He didn't not jump right int From the moment I walked through the doors of the dealership, I was greeted by your sales representative Jerome Robinson. He didn't not jump right into the "aggressive" sales mode that I had grown accustom to in other dealerships but was personable, relaxed in his approach and made my husband and me feel at ease. We did our homework prior to visiting dealerships and had set a price point that we were comfortable with and would not go over. We explained to Jerome what we were interested in and what we were wiling to pay and he understood. We were set on the make - KIA - but not altogether on the model. He asked a lot questions as to our needs and showed us a selection of vehicles until we settled on the KIA Soul. It couldn't have been an easier process and one that I didn't have like I was being upsold or taken to the cleaners. Unfortunately, due to our area being hit by a storm a day or two prior - the staff were a bit compromised by intermittent internet service - but they pulled together and working off of their cell phones and hotspots made it work. I also would like to give high praise to the Finance Manager - he was also brilliant in his performance on our behalf. All and All - GREAT EXPERIENCE and high marks to our Sales Rep. Jerome Robinson - his professionalism, coupled with his product knowledge and calming personality made a devoted customer out of us. Regards, Lawnence MIller Shaun Carson & Astro (the dog) More
Ambar is kmowledable and honest, she has strong work ethics with a kind attitude. I didnt feel pressured or rushed! Thank you for your outstanding service. From Mike G. ethics with a kind attitude. I didnt feel pressured or rushed! Thank you for your outstanding service. From Mike G. More
Thank you to Ambar!Your assistance was delightful and Thank you to Ambar! Your assistance was delightful and pleasant! We thank you for your time, cooperation, patience and honesty! Your professionalis Thank you to Ambar! Your assistance was delightful and pleasant! We thank you for your time, cooperation, patience and honesty! Your professionalism was outstanding!!! GOD Bless you! More
This is by far the worst dealership experience I have ever The worst dealership experience I have ever had and just know that they offer additional small discounts for good review, scam of a dealer. They will The worst dealership experience I have ever had and just know that they offer additional small discounts for good review, scam of a dealer. They will quote you a final price to get you in the door then add thousands on to it. They will not respond to any calls as they try to sell the car you are supposed to come in for and they just keep you in the dark as a backup option. Added $4000 on top of listed price. This business is honestly the worst customer service experience I have ever had regardless of product. It is literally the first review I have ever posted online, this is how dismal this place was. More
