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Northstar Kia

Woodside, NY

Overview
Employees
Reviews
Vehicles
4.5
1,544 Reviews
Our team at Northstar Kia would like to welcome you to our dealership in Long Island City, where we're confident you'll find the vehicles you're looking for at a price you can afford. Come and check out our full selection of new Kia vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you're looking for quality auto maintenance and repairs near Long Island City, you can always count on the professional technicians in our Kia service department, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Long Island City count on the high-quality vehicles and services found at Northstar Kia, and we look forward to living up to our reputation every day. Stop in and see us today, or contact us with any questions!
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61-07 Northern Blvd

Woodside, NY

11377

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Showing 1,544 reviews

January 03, 2025

There’s not enough word count to tell u my experience. Not happy. Customer service not good from the entrance to the end More

by DEEPLACE4U
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Anthony Farrugia
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2025 -

Northstar Kia responded

Thank you for sharing your feedback, and we’re sorry to hear that your experience didn’t meet expectations. We take your concerns seriously, and we want to ensure we address any issues you encountered. Please reach out to us directly at Bsingh@northstarkia.com so we can understand what happened and work to make things right. Your satisfaction is important to us, and we’d appreciate the opportunity to improve.

January 02, 2025

The reception and waiting area were clean and accommodating. The service reps were respectful and I was seen at my appointment time. More

by MABYERS362
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosmo
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Jan 03, 2025 -

Northstar Kia responded

Thank you for your positive feedback! We're glad to hear that our reception and waiting area met your expectations, and that our service reps were respectful and prompt. We appreciate your time and look forward to serving you again in the future!

January 02, 2025

Edwin was great. Very personal & professional. . He was very helpful. Very polite & a very listener More

by TASHI_UKYAB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin
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Jan 03, 2025 -

Northstar Kia responded

Thank you for your kind review! We’re thrilled to hear that Edwin provided you with exceptional service and made your experience personal, professional, and positive. We truly appreciate your feedback and look forward to assisting you again in the future!

January 02, 2025

Kevin has been very helpful every time I go there. He tries to get me in the same day.. More

by GABBYILIE
Recommend Dealer
Yes
Employees Worked With
Kevin from
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Jan 03, 2025 -

Northstar Kia responded

Thank you for your great feedback! We're so glad to hear that Kevin has been consistently helpful in getting you in quickly and ensuring your needs are met. We appreciate your trust and look forward to assisting you again in the future!

January 02, 2025

Everyone was very nice and respectful of my wants. They explained what I needed to hear. I would recommend this dealership to others. More

by AGUILFORD53
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shaun Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Artie
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Jan 03, 2025 -

Northstar Kia responded

Thank you for your wonderful feedback! We’re thrilled to hear that our team treated you with respect and took the time to explain everything clearly. We truly appreciate your recommendation and look forward to assisting you and others in the future!

January 02, 2025

The staff at Northstar Kia was extremely helpful. They worked with us to find the best vehicle for our family and financial situation. More

by ARIELLEAGBAJE
Recommend Dealer
Yes
Employees Worked With
Jordana Soleimani
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2025 -

Northstar Kia responded

Thank you for your kind words! We're so glad to hear that our team at Northstar Kia was able to work with you and find the best vehicle for your family and financial needs. We truly appreciate your feedback and look forward to serving you again in the future!

January 01, 2025

Clean and comfortable wait room ,staff is friendly . my service advisor was cosimo sanitate ,couldn't ask for a nicer ,more knowledgeable and professional person to work with. Will always ask for him by More

by IDALHI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosimo sanitate
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Jan 03, 2025 -

Northstar Kia responded

Thank you for your wonderful feedback! We’re so glad to hear that you enjoyed our clean and comfortable waiting room and had a great experience with Cosmo Sanitate. We truly appreciate your kind words and will be sure to pass them along to him. We look forward to assisting you again in the future!

January 01, 2025

As 2023 kia sportage owner with 4500 miles on it after 1 year driving, the car have passenger seat rattle noise problem recently, they say can’t fix that rattle noise, very disappointing with that 10 years More

by Mingtong Luo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James hwang
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Jan 03, 2025 -

Northstar Kia responded

Thank you for sharing your experience, and we’re sorry to hear about the rattle noise issue with your 2023 Kia Sportage. We understand how frustrating this can be, especially with a new vehicle. We take concerns like yours seriously, and we want to ensure you're satisfied with your car. Please contact us directly at Bsingh@northstarkia.com so we can look into the issue further and work toward a solution. Your satisfaction is important to us, and we appreciate the opportunity to make things right.

January 01, 2025

I have been bringing my 2022 Kia K5 for maintenance service since purchasing and have always received friendly, courteous, efficient and outstanding customer service! More

by TJHEINRICH2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Departmdnt
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Jan 03, 2025 -

Northstar Kia responded

Thank you so much for your kind words! We're thrilled to hear that you've consistently had great experiences with our service team. We truly appreciate your continued trust in us for your Kia K5’s maintenance, and we look forward to serving you again in the future!

December 31, 2024

Very great service ! I appreciated the nice waiting room and great communication. Everyone was so nice . More

by diannacortesm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gentleman in the service desk
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Dec 31, 2024 -

Northstar Kia responded

Thank you for your kind words! We're thrilled you had a great experience with us and enjoyed our waiting room and communication. We look forward to serving you again soon! Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

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