Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Northstar Kia

Woodside, NY

Overview
Employees
Reviews
Vehicles
4.5
1,540 Reviews
Our team at Northstar Kia would like to welcome you to our dealership in Long Island City, where we're confident you'll find the vehicles you're looking for at a price you can afford. Come and check out our full selection of new Kia vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you're looking for quality auto maintenance and repairs near Long Island City, you can always count on the professional technicians in our Kia service department, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Long Island City count on the high-quality vehicles and services found at Northstar Kia, and we look forward to living up to our reputation every day. Stop in and see us today, or contact us with any questions!
Contact Dealership

61-07 Northern Blvd

Woodside, NY

11377

Directions

By Type

Showing 1,540 reviews

December 19, 2024

We were deceived and they gave us the car that we did not order and neither the saleswoman Ariana and Daniel nor the Manager want to answer us. We made a proposal for the damage they have done to us and they More

by PAULISRIVERSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Syed Rizvi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Syed Rizvi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2024 -

Northstar Kia responded

Thank you for sharing your experience, and we sincerely apologize for any misunderstanding. We take customer concerns seriously and would like the opportunity to resolve this matter. Please contact us directly at Bsingh@Northstarkia.com, and we’ll do our best to address your concerns and work toward a resolution. Your Friends at NorthStar Kia. T: 718-675-5649 https://www.northstarkiany.com/

December 19, 2024

Great customer service. Very knowledgeable about cars and gave recommendable suggestion in the car industry. More

by LSANCHEZ7487
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Anthony Farrugia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2024 -

Northstar Kia responded

Thank you for your wonderful feedback! We’re glad to hear that our team’s knowledge and recommendations helped you. We appreciate your kind words and look forward to assisting you again in the future! Your Friends at NorthStar Kia. T: 718-675-5649 https://www.northstarkiany.com/

December 17, 2024

Excellent customer care and service. Always treat their customers with the highest order of kindness, professionalism, and concern. More

by BASHIRIJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
99 House Tech
Report | Print
Dec 18, 2024 -

Northstar Kia responded

Thank you for your thoughtful review! We’re delighted to hear that you’ve experienced our commitment to kindness, professionalism, and care. It’s always our goal to ensure our customers feel valued and supported. Your Friends at NorthStar Kia. T: 718-675-5649 https://www.northstarkiany.com/

December 17, 2024

James was great! Very helpful and quick easy service for last minute issues with my car More

by TALIAGRAGANELLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Wu
Report | Print
Dec 18, 2024 -

Northstar Kia responded

Thank you for sharing your experience! We're glad James was able to provide quick and helpful service for your last-minute car needs. We'll make sure to pass along your kind words to him. Your Friends at NorthStar Kia. T: 718-675-5649 https://www.northstarkiany.com/

December 15, 2024

Our salesman name was Josh! He was very friendly, calm, and helpful. I didn’t feel pressured, which was a plus for me because most car salesmen make me feel uncomfortable. North More

by STEPHANIEMARSHINO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shaun Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josue Dongakedi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan
Report | Print
Dec 16, 2024 -

Northstar Kia responded

Thank you for sharing your experience! We're glad to hear that Josh made your visit comfortable and helped create a positive atmosphere. It's great to know you had a great experience at NorthStar Kia! – Your friends at NorthStar Kia T: 718-675-5649 https://www.northstarkiany.com/

December 15, 2024

Shopping for a new whip @NorthStarKia for my sweetheart, Josh was amazing and very helpful. The smile on her face made the entire purchase worthwhile. Juan and Shawn on the sales team at NorthStar Kia were More

by SpyDtt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shaun Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josue Dongakedi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2024 -

Northstar Kia responded

Thank you for sharing your wonderful experience! We're thrilled to hear that Josh, Juan, and Shawn made your visit enjoyable and helped you find the perfect car for your sweetheart. It's fantastic that you felt valued and had a smooth, stress-free experience at NorthStar Kia. We truly appreciate your recommendation! Your Friends at NorthStar Kia. T: 718-675-5649 https://www.northstarkiany.com/

December 14, 2024

This is a very easy experience. Helped me so much with everything. I loved it More

by cinthiafleris3018
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2024 -

Northstar Kia responded

Thank you for the positive feedback! We're thrilled to hear that your experience was easy and helpful. It's our goal to make every step smooth for you, and we're so glad we were able to do that. Your Friends at NorthStar Kia. T: 718-675-5649 https://www.northstarkiany.com/

December 13, 2024

The staff is nice however explanations of what's to occur with my vehicle is severely inconsistent. I was told one thing initially but something completely different subsequently. More

by lsmith3302
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ronnie and James
Report | Print
Dec 13, 2024 -

Northstar Kia responded

Thank you for sharing your feedback. While we're glad to hear you found our staff nice, we sincerely apologize for any inconsistencies in the communication about your vehicle. Clear and consistent explanations are key, and we’ll address this with our team to ensure a better experience moving forward. If there's anything we can do to assist you or clarify further, please don't hesitate to reach out at Bsingh@Northstarkia.com. – Your friends at NorthStar Kia

December 13, 2024

Went for routine maintenance and state inspection, 3 hours later I'm finally on my way home and I realize they didn't do the inspection. Went back the next day, took another hour, then a strange sound s More

by MATTFOOSTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know names
Report | Print
Dec 14, 2024 -

Northstar Kia responded

I'm so sorry to hear about your experience, and I completely understand your frustration. Safety is the top priority when it comes to car maintenance, and it's alarming that you experienced such an issue. I would recommend reaching out to the dealership directly to report the incident and ensure that they are aware of the situation. It’s important that they address any potential oversights and prioritize customer safety moving forward. Feel free to reach us at Bsingh@northstarkia.com with any question. Thank you for sharing your experience—safety concerns like these should never be taken lightly.

December 13, 2024

Northstar Kia has a Good service, but some details don’t explain clearly to me. More

by jayliu27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Lugo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 14, 2024 -

Northstar Kia responded

Thank you for sharing your feedback. It's great to hear that you had a positive experience with Northstar Kia, but I understand that some details could have been communicated more clearly. Clear communication is key, and if there's any specific area where you feel more information would have been helpful, it might be worth addressing with the team to help improve future experiences.

1
...
36
37
38
...
154