Northstar Kia
Woodside, NY
By Type
Showing 2,596 reviews
Friendly, courteous, quick in out in an hour. Explained everything. Answered all my questions and more. Would definitely recommend this service department. Explained everything. Answered all my questions and more. Would definitely recommend this service department. More
From Mr Manny, very good service and excellent customer care. Very good service and excellent customer care. They offer free coffee and a great atmosphere. care. Very good service and excellent customer care. They offer free coffee and a great atmosphere. More
All right Staff really nice ,place really clean,but haven't resolved my problem Please need to make another appointment for my problem haven't resolved my problem Please need to make another appointment for my problem More
Great service and very informative. Very clean and they offer coffee and pastries. The technicians take the time to explain their findings and repairs. Very clean and they offer coffee and pastries. The technicians take the time to explain their findings and repairs. More
I’ve been going to North Star Kia for well over six years to get my truck serviced, tuned up, and to make sure everything is running the way it should. Cosmo has been my service representative pretty much si to get my truck serviced, tuned up, and to make sure everything is running the way it should. Cosmo has been my service representative pretty much since the beginning, and his professionalism and the way he takes care of his customers are a big reason why I continue to come back. Whenever I bring my truck in, Cosmo makes sure I understand what’s going on, what needs to be done, and answers any questions I may have. If something isn’t right—which honestly is usually not the case—he makes it right and makes sure I leave satisfied with the work that was done. You hear so many stories about service shops where people feel like they’re just another number or like the shop only cares about getting your money. I can honestly say that hasn’t been my experience here. I appreciate having a place that actually takes the time to listen, answer questions, and work with you. Another thing I really appreciate is that they offer affordable pay-later options. Sometimes repairs come up when you don’t have all the money sitting around at once, but you still need your vehicle to get to work and handle everyday life. Having those options available can make a huge difference. After more than six years, there’s a reason I continue bringing my truck back. Good customer service, good work, and most importantly, people who actually stand behind the work they do. Big thank you to Cosmo for always looking out and making sure I’m taken care of. As long as I’m treated the way I’ve been treated over the years, North Star Kia will continue to b More
