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Northstar Kia

Woodside, NY

4.5
1,986 Reviews

61-07 Northern Blvd

Woodside, NY

11377

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Showing 1,986 reviews

January 31, 2025

I'm really happy with the service and the help from the people who works there More

by HVALLE10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know
Feb 01, 2025 -

Northstar Kia responded

Thank you for your positive feedback! We're so glad to hear you had a great experience with our team. We look forward to assisting you again! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

January 29, 2025

Clean showroom, excellent customer service and cars! The Sales force was very accommodating, helped me purchase my new car. More

by JEFFREY22667
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Syed Rizvi, Jordana Soleimani, Charlie Silverman
Jan 30, 2025 -

Northstar Kia responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with our sales team and enjoyed our clean showroom and excellent customer service. Congratulations on your new car! 🚗🎉 We appreciate your support and look forward to serving you again in the future. Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

January 29, 2025

I recently leased a car from Kia after switching over from Honda, and I couldn't be happier with the experience. Staff was very helpful, provided all the information I needed and made the process quick a More

by vcmartinez3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heidy Martinez, Syed Rizvi
Jan 30, 2025 -

Northstar Kia responded

Welcome to the Kia family! 🎉 We're so glad to hear that your transition from Honda was a smooth and happy one. Our team is always here to make the process quick, easy, and informative. Enjoy your new Kia, and thank you for recommending us—we truly appreciate it! 🚗💨 Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

January 28, 2025

It was ok. Just it took too hours before I got an estimate, which I could've waited at home. I waited when 5 the second time i was in the location More

by YESSELIS MADRIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
Jan 29, 2025 -

Northstar Kia responded

Thank you for your feedback! We apologize for the wait time and understand how frustrating it can be. We appreciate your patience, and we will work on improving our efficiency to make sure your next visit is more timely. If there's anything else we can assist you with, please don't hesitate to reach out at Bsingh@northstarkiany.com. Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

January 27, 2025

The service I received did not fix the issue. The driver side mirror does not open and it was supposed to be fixed. Only to not open again the next day. Phoned dealer and told mirror could be f More

by DORRINDALEMONIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Customer service Tep
Jan 29, 2025 -

Northstar Kia responded

We sincerely apologize for the inconvenience and frustration you've experienced. Your safety is our top priority, and we're deeply concerned about the issues with your driver’s side mirror and the tire rotation notice. We understand how troubling this situation is, and we want to make it right. Please contact our service department directly at Bsingh@northstarkiany.com so we can address these concerns and resolve the issues promptly. We appreciate your patience and look forward to ensuring everything is taken care of to your satisfaction. Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

January 27, 2025

Excellent service from James, very clear in what needed to be done. Left a Happy customer More

by MARYTANGYEW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James. Ron
Jan 29, 2025 -

Northstar Kia responded

Thank you for your feedback! We're thrilled to hear that James provided excellent service and made sure everything was clear. We're happy to have you as a satisfied customer! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

January 27, 2025

They were great. Attention to detail. No issues, very professional and fair. Great experience I would definitely buy my next car there. More

by remurphy563
Recommend Dealer
Yes
Employees Worked With
Ariana Lugo Gonzalez
Jan 27, 2025 -

Northstar Kia responded

Thank you for your kind words! We're delighted to hear you had a great experience and appreciated our attention to detail and professionalism. It means a lot to us that you'd consider buying your next car here. We look forward to assisting you again in the future! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

January 27, 2025

Considerate people, efficient well done service. The man behind the counter, whose name I forget, was a great customer service person. More

by GRACEROSELLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know the names
Jan 27, 2025 -

Northstar Kia responded

Thank you for sharing your experience! We’re thrilled to hear that our team provided considerate and efficient service. We'll make sure to pass along your kind words to our staff. If you ever need further assistance, don’t hesitate to reach out—we’re here to help! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

January 27, 2025

Jordana was extremely friendly and helpful from the moment we walked in and was able to help us not only smoothly make a sale but assist with setting up car insurance! She made the experience pain free More

by ARIELLEAGBAJE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordana Soleimani
Jan 27, 2025 -

Northstar Kia responded

Thank you so much for your kind words! We are delighted to hear about your fantastic experience with Jordana. Providing friendly, helpful, and seamless service is exactly what we strive for at NorthStar Kia. Jordana’s commitment to assisting with not only the sale but also setting up your car insurance truly reflects her dedication to ensuring our customers have a stress-free and enjoyable experience. We sincerely appreciate your recommendation and look forward to serving you and your friends and family in the future! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

January 27, 2025

I went in for a service and they did that along with a software update. It took about 1 1/2 hours but they were very helpful and even washed my car so I was ready to go! More

by kerrynunger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jan 27, 2025 -

Northstar Kia responded

Thank you for sharing your positive experience! We're thrilled to hear that our team could assist with both the service and the software update efficiently. It's great to know the car wash added that extra touch for you. We appreciate your patience during the visit and look forward to assisting you again in the future. Safe travels! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

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