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Northstar Kia - Service Center

Long Island City, NY

4.6
1,194 Reviews

1,194 Reviews of Northstar Kia - Service Center

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September 22, 2025

The staff was very welcoming, great customer service and experience. The waiting are was very clean and amenities. The service was fast. More

by hazelinmcarr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronny Rosales
September 21, 2025

Helped me when they weren't the dealer who i leased my car from, and they didn't have to More

by edizz66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
September 20, 2025

Excelente servicio buena atención James y Paola gracias por su atención, excelente servicio buenas instalaciones More

by hugosilvagonzalez6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James/ Paola service
September 20, 2025

He was very detail oriented. When I showed him proof of the issue because there were no signs of what happened, he showed his mechanic who was very thorough. More

by MATTHEWWILLIAMPORTER
Recommend Dealer
Yes
Employees Worked With
James
September 19, 2025

Counter reps were great they helped out with every detail including helping with my Kia app questions. More

by mike_mkmm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Curry
4.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Farrugia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Moore II
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Annabi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bibi Singh
4.0
This rating includes all reviews, with more weight given to recent reviews.
Heaven Adams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ludys Acosta
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Nuñez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Alvino
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2025

It's very efficient there, from check in to paying. Everyone is friendly and works hard to make you feel comfortable. More

by HEPLERTAPPE
Recommend Dealer
Yes
September 18, 2025

Amazing fast service, went for an oil change and tire rotation, I was out in 1hr and a half More

by Kevin Guevara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department!
September 18, 2025

Service is always impeccable. Wait times are not too long and you always received a detailed description of the work to be completed. Associates are friendly and professional. More

by henryjamese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny
September 17, 2025

Excellent customer service everything was done in time and lounge area was comfortable to wait for my car More

by louavila60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronny Rosales
September 17, 2025

Dawa here. So I recently visited Northstar Kia because I have been having issues with the car maps and navigation. They replaced the part with a new one. I foun More

by DTSERING19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego.
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