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Northstar Kia - Service Center

Long Island City, NY

4.6
983 Reviews
Call Service Center (347) 727-1800

983 Reviews of Northstar Kia - Service Center

Sort by
May 07, 2025

Excellent customer service great lounge quick and straight forward. Thank you for your help. Great. More

by HEMILYCESAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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May 06, 2025

It was fine It was fine it was fine it was fine it was fine More

by Jcast71
Recommend Dealer
Yes
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May 06, 2025

He took care of me and accommodated me very well He went out of his way for me More

by Jcast71
Recommend Dealer
Yes
Employees Worked With
Ronnie
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May 06, 2025

It's a great and satisfying experience and customer service. A much better service, than when I leased the car 2 years ago , that manager was horrible. . More

by TIFFANYJOETT
Recommend Dealer
Yes
Employees Worked With
Ronnie
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May 06, 2025

Simply amazing service like always! Customer service was fast easy and very reliable. They even offered a free hand wash which is always the icing on the cake for me. Thank you Northsta More

by fadesnink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moon Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Moore II
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2025

Always great service, prompt, professional and reliable James always takes the time to explain the problems to me. Excellent experience More

by MIHAELATRACHE
Recommend Dealer
Yes
Employees Worked With
James hwang
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May 06, 2025

Great service, and they handled my car issues with professionalism and care. They have top notch service. More

by ZIMMERMAN.DAVIDM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosmo Sanitate
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May 04, 2025

Excellent service, good communication, they attended to my order in the indicated time Excellent service More

by Gustavo mendez
Recommend Dealer
Yes
Employees Worked With
Ronny Rosario
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May 05, 2025 -

Northstar Kia responded

Thank you so much for your kind words! We're thrilled to hear that you had an excellent experience and that everything was handled on time and with great communication. We appreciate your support! — Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

May 04, 2025

Super personable and understanding but wish I received more proactive contact about the status of the part ordered. I had to keep calling every week to get updates More

by dangle21
Recommend Dealer
Yes
Employees Worked With
Manny
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May 05, 2025 -

Northstar Kia responded

Thank you for your feedback! We're glad to hear that our team was personable and understanding. We truly apologize for the lack of proactive updates regarding the part, and we appreciate you bringing this to our attention. We'll work on improving communication to ensure a better experience in the future. — Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

May 04, 2025

I buy them a Tesla and they do not solve me. I bought them a Tesla and they have not solved the change of account. More

by BASENMADERA
Recommend Dealer
No
Employees Worked With
Giane
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May 05, 2025 -

Northstar Kia responded

We apologize for the inconvenience you’ve experienced. It’s important to us that we resolve your issue promptly. Please contact us directly at Bsingh@northstarkiany.com so we can address the change of account and ensure everything is taken care of. Your satisfaction is our priority. — Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

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