Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Northstar Kia - Service Center

Long Island City, NY

4.6
1,082 Reviews
Call Service Center (347) 727-1800

1,082 Reviews of Northstar Kia - Service Center

Sort by
June 30, 2025

Service okay but I think 1000 dollars of the labor cost for replacing AC compressor and the C Actuator is very high. Hoping dealer can offer flat rate for such job. More

by BENCHAN228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Advisor Manny
Report | Print
June 29, 2025

They forgot to do the car inspection and i received a ticket. They said that they wont reimburse the ticket. More

by hanzel.ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Report | Print
Jun 29, 2025 -

Northstar Kia responded

I’m sorry to hear about the missed inspection and resulting ticket. We understand how frustrating this must be. Please contact us directly at Bsingh@northstarkiany.com so we can review the situation and work toward a fair resolution. Your satisfaction is important to us. Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

June 28, 2025

Gor vehicle back quickly, friendly staff, washed car and the dealer looked clean, with coffee and pastries . I would definitely recommend this dealer / service center More

by BRICORR81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 29, 2025 -

Northstar Kia responded

Thank you for the great review! We’re happy you had a quick, friendly experience and enjoyed our clean facility. We appreciate your recommendation! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

June 28, 2025

Clear, concise, friendly 12 words would be longer than my appointment was because the Associate was so effective at his job and getting me attended to, getting the work done, getting me out of there. Unlike More

by Lisalebofsky
Recommend Dealer
Yes
Employees Worked With
Dirk
Report | Print
Jun 29, 2025 -

Northstar Kia responded

Thanks for the kind words! We’re glad your appointment was quick and smooth! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

June 28, 2025

Great customers service and fast services I went for a oil change and the took care of my car fast More

by ELIZABETH043274
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordana Soleimani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 29, 2025 -

Northstar Kia responded

Thank you for your feedback! We're glad you experienced fast and great service during your oil change. We appreciate your business! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

June 27, 2025

I've called to speak with a supervisor or GM and have yet to receive a call to remedy this issue More

by pagan.christina
Recommend Dealer
No
Employees Worked With
Victor fiance Theresa is an issue with my maintenance. Basically I am paying for services I do not have. I've called Kia sales many times trying to get this resolved
Report | Print
Jun 29, 2025 -

Northstar Kia responded

I’m sorry to hear you haven’t been contacted yet. I’ll make sure to escalate this right away so a supervisor or GM reaches out to you as soon as possible. Thank you for your patience— Feel free to contact us at Bsingh@northstarkiany.com Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

June 27, 2025

Brought the Telluride in for service. Diagnostic was quick and efficient. Price was transparent and reasonable. Repair fixes the problem. Will come again. More

by dctangent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmanuel from Service Department
Report | Print
Jun 29, 2025 -

Northstar Kia responded

Thank you for your great feedback! We're glad to hear your Telluride was serviced quickly and efficiently with transparent pricing. We look forward to helping you again! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

June 26, 2025

5 stars outstanding service I had an excellent experience.The team was very professional went above and beyond Nice and clean pleace More

by BRUNOVAVAL
Recommend Dealer
Yes
Report | Print
Jun 29, 2025 -

Northstar Kia responded

Thank you for the 5-star review! We're thrilled to hear you had an excellent experience with our professional team and enjoyed our clean facility. We appreciate your kind words and look forward to serving you again! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

June 26, 2025

Really good Really good, fast service, and great customer care, I will recommend it for anyone More

by JGARCIA151981
Recommend Dealer
Yes
Employees Worked With
Extent
Report | Print
Jun 29, 2025 -

Northstar Kia responded

Thank you so much for your wonderful feedback! We're glad you had a fast and positive experience with us. We truly appreciate your recommendation! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

June 26, 2025

Very good. They were very thorough, answered all my questions and help me with my Kia access problem. More

by Sldtpl13
Recommend Dealer
Yes
Employees Worked With
Don't remember.
Report | Print
Jun 29, 2025 -

Northstar Kia responded

Thank you for your kind feedback! We're glad our team was thorough and able to help you with your Kia access issue. We appreciate you choosing us and are here whenever you need assistance! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

1
2
...
109