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Northstar Kia - Service Center

Long Island City, NY

4.6
1,037 Reviews

1,037 Reviews of Northstar Kia - Service Center

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April 08, 2025

Timely. Clean. Clear explanations. The facility was clean. Staff were responsive and direct. Car was ready on time. More

by THECATHRINEBURKE
Recommend Dealer
Yes
Employees Worked With
Nathan
Apr 13, 2025 -

Northstar Kia responded

Thank you for the great review! We're glad to hear everything was timely, clean, and clearly communicated. Your satisfaction is our priority! 🚗✨ — Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

April 08, 2025

Manny was great, really attentive and quick, reccomended key items i needed for service and kept me informed. Went above and beyond to support me when I couldnt locate the wheel lock key More

by stevenluquis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny
Apr 13, 2025 -

Northstar Kia responded

Thank you for the great feedback! We’re thrilled to hear Manny went above and beyond to help you out and keep you informed. We appreciate your trust and look forward to seeing you again! 🔧🚗 — Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

April 08, 2025

Friendly and good customer service. I recommend getting serviced here for your Kia. Also the wait wasn’t too long. More

by JVERTUS28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The rep at the service desk
Apr 13, 2025 -

Northstar Kia responded

Thank you for the recommendation! We’re glad you had a great experience with our friendly team and quick service. Looking forward to seeing you again! 😊 — Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

April 08, 2025

A really great experience overall. They were very clear as always and I was in and out of there. Never have issues and they always are transparent about their service. Waiting wasn’t l More

by melissamoncada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manuel was amazing
Apr 13, 2025 -

Northstar Kia responded

Thank you so much for the kind words! We're happy to hear that you always have a smooth, transparent, and friendly experience with us. We truly appreciate your loyalty and look forward to continuing to take great care of your Kia! 🚗✨ — Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

April 08, 2025

The customer service with James was great! Customer service was always professional, kind and friendly More

by Shante Coleman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Apr 13, 2025 -

Northstar Kia responded

Thank you for the kind words! We're glad James provided you with professional and friendly service. Your satisfaction means a lot to us! 😊 — Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

April 07, 2025

Quick services and nice reception, respectful customers services Thank you your services and like coming back to getting news car with you More

by MAMADOU21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Annabi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2025 -

Northstar Kia responded

Thank you for the wonderful feedback! We’re so glad to hear that you had a great experience with our service and customer team. We look forward to helping you again when you're ready for your next car! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

April 07, 2025

Really quick service work. The new center is much easier to drive to as well. More

by ST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hwang
Apr 08, 2025 -

Northstar Kia responded

Thank you for the great feedback! We're glad to hear that you had a quick and easy experience at our new service center. We appreciate your support and look forward to seeing you again! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

April 07, 2025

service advisor James is very good guy,He was the one who greeted me the two times I went somewhere to get my car repaired and generally felt good about it. More

by Ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Apr 08, 2025 -

Northstar Kia responded

Thank you for the kind words! We're glad to hear James provided you with excellent service and made your experience enjoyable. We truly appreciate your feedback and look forward to assisting you again! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

April 05, 2025

Lack honesty and integrity. Hard to reach. Lack of professionalism. All they care about is making the sale. More

by SHEVANN.K.CAMPBELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Irma Chardouree
Apr 08, 2025 -

Northstar Kia responded

We’re sorry to hear about your experience. We take feedback like this seriously and would appreciate the opportunity to resolve any concerns. Please feel free to reach out directly at Bsingh@northstarkiany.com to discuss how we can improve your experience. Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

April 05, 2025

The lead mechanic Algeny Sr went above to work on the car while the service center was closing to complete the job. More

by JKWON01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Algeny Sr
Apr 08, 2025 -

Northstar Kia responded

Thank you for the great feedback! We're thrilled to hear that Algeny Sr. went above and beyond to ensure your car was taken care of. We truly appreciate your kind words and look forward to serving you again! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

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