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Northstar Kia - Service Center

Long Island City, NY

4.6
1,030 Reviews
Call Service Center (347) 727-1800

1,030 Reviews of Northstar Kia - Service Center

Sort by
February 07, 2025

Great customer service and great service on my car Thank you so much I appreciate it More

by Jd.vera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moon Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Farrugia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josue Dongakedi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Annabi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heaven Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ludys Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar De Jesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Alvino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 08, 2025 -

Northstar Kia responded

You're very welcome! If there's anything else we can do for you, don't hesitate to reach out. Safe travels! 🚗😊✨ Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

February 06, 2025

I love the Fast service and how you can get a free car wash in the end More

by Rellslater88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Employee not listed
Report | Print
Feb 07, 2025 -

Northstar Kia responded

Thank you for your positive feedback! We're glad to hear you loved the fast service and enjoyed the free car wash. We look forward to serving you again soon! 🚗✨ Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

February 06, 2025

Cosmo was great, without him my issue would never get fixed. Highly recommend him! Keep up great work cosmo! More

by MILOS.CURCIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nairoby Valverde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bibi Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 07, 2025 -

Northstar Kia responded

Thank you for sharing your feedback! We're glad to hear that Cosmo was able to help resolve your issue. We appreciate your recommendation and will be sure to pass along your praise to him. Keep up the great work, Cosmo! 🚗✨ Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

February 06, 2025

Great customer service, quick turnaround, readily available appointments. I will definitely be bringing my vehicle back for service at Northstar. More

by K Stoup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronny
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Feb 07, 2025 -

Northstar Kia responded

Thank you for your wonderful review! We're thrilled to hear you had a great experience with our customer service and quick turnaround. We look forward to serving you again at Northstar! 🚗✨ Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

February 06, 2025

The headlight doesn’t work, the sensor doesn’t work, i took the car twice nothing was done , i am not happy at all, you call them no answer, More

by FATOUKANOUTE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Syed Rizvi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 06, 2025 -

Northstar Kia responded

We're sorry to hear about your experience. Your satisfaction is important to us, and we’d like to resolve this issue for you. Please reach out to us directly at Bsing@northstarkiany.com so we can assist you as soon as possible. Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

February 06, 2025

My experience for first time oil change on my new Kia vehicle was smooth, service center location environment was modern and well lighted, they system in place for check in, a nice waiting area for clien More

by em.nyc.1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 06, 2025 -

Northstar Kia responded

Thank you for sharing your experience! We're glad to hear your first oil change went smoothly and that you enjoyed our modern service center and amenities. We look forward to seeing you again for your next visit! 🚗✨ Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

February 05, 2025

i love bringing my car to north star kia Rodney always make sure the process is done smoothly. any questions and concerns i may have he have no problem explaining to me. More

by VARLETHIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney
Report | Print
Feb 06, 2025 -

Northstar Kia responded

Thank you for your feedback! We're thrilled to hear that Rodney ensures a smooth process and answers all your questions. We appreciate your support and look forward to seeing you again! 🚗✨ Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

February 05, 2025

Good customer service and time of service is on time, even if you don’t have appointment More

by Ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service center
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Feb 06, 2025 -

Northstar Kia responded

Thank you for your kind words! We're glad you had a great experience and appreciate your support. We look forward to serving you again! 🚗✨ Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

February 03, 2025

Efficient and trustworthy excellent service from the sales team Ariana was very special guiding me through this process More

by Anais
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Syed Rizvi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriella Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 04, 2025 -

Northstar Kia responded

Thank you for your kind words! We're thrilled to hear that Ariana provided excellent guidance and made your experience smooth. Enjoy your new car! 🚗🎉 Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

February 03, 2025

Unresponsive. Slow. Shoddy work. Overall a poor experience with really bad communication that should be a standard for how NOT to treat customers. More

by Matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
everyone
Report | Print
Feb 04, 2025 -

Northstar Kia responded

We're sorry to hear about your experience. Customer satisfaction is very important to us, and we’d like the opportunity to address your concerns. Please reach out at Bsingh@northstarkiany.com so we can make things right. Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

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