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Northstar Kia - Service Center

Long Island City, NY

4.6
1,008 Reviews
Call Service Center (347) 727-1800

1,008 Reviews of Northstar Kia - Service Center

Sort by
January 10, 2025

Service was great and smooth… thanks to James! He’s really helpful and very professional! More

by Sonam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Report | Print
Jan 11, 2025 -

Northstar Kia responded

Thank you for your feedback! We're so glad to hear that James made your experience smooth and professional. We truly appreciate your kind words and are glad to have helped! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

January 10, 2025

Excellent service, respectful, polite and honest work team. Definitely the best place to visit and get a high quality car. More

by Alba J Rodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lou / Anthony
Report | Print
Jan 11, 2025 -

Northstar Kia responded

Thank you for the kind words! We're thrilled to hear you had a great experience with our team. We strive to provide excellent service and ensure every customer gets a high-quality car. We truly appreciate your feedback and look forward to helping you again in the future! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

January 10, 2025

Always a pleasure to go, because the professionalism of the desk people is great And they are very polite More

by OSCARGO198569
Recommend Dealer
Yes
Report | Print
Jan 11, 2025 -

Northstar Kia responded

It’s great to hear that you consistently have a positive experience with the team! If you need help crafting a review or any other message, feel free to let me know! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

January 10, 2025

This service center was actually pretty good. After getting checked in, the service provided didn't take long. The staff was friendly and even got a car wash. More

by CARMEN.CW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 11, 2025 -

Northstar Kia responded

Thank you for your positive feedback! We're glad to hear that your experience was smooth and efficient, and that you enjoyed the complimentary car wash. Our team works hard to make sure your visit is as pleasant as possible. We look forward to welcoming you back next time! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

January 10, 2025

I really like to bring my car to Northstar Kia because they provide an amazing service to their customers, every time I go they are very polite and friendly. More

by KATHERYNPENA85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Report | Print
Jan 11, 2025 -

Northstar Kia responded

Thank you for your kind words! We're thrilled to hear that you enjoy bringing your car to Northstar Kia. Our team is dedicated to providing the best service possible, and we're glad that you always feel welcome and well taken care of. We look forward to continuing to serve you! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

January 10, 2025

Jordana was very helpful and knowledgeable. She made buying a car a smooth process. Danny is finance was great to work with. More

by gedarsaklis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordana Soleimani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny- Finance Department
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Jan 11, 2025 -

Northstar Kia responded

Thank you for taking the time to share your experience! We're thrilled to hear that Jordana and Danny made your car buying process smooth and enjoyable. We pride ourselves on providing knowledgeable and helpful service, and we're glad you felt supported every step of the way. We appreciate your feedback and look forward to assisting you again in the future! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

January 07, 2025

I recently had the pleasure of working with James, a service adviser at Kia Service, and I must say, it was a fantastic experience! The process was easy and clear from start to finish, and James kept me More

by KATHERINENICZKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Report | Print
Jan 08, 2025 -

Northstar Kia responded

Thank you for your wonderful feedback! We're thrilled to hear that James provided you with such an excellent service experience. Keeping our customers informed and ensuring their satisfaction is always our top priority, and it’s great to know James delivered on that. Your kind words mean a lot to James and the entire NorthStar Kia service team. Thank you for recommending us, and we look forward to serving you again in the future. Drive safely and take care! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

January 05, 2025

Service was excellent but i was charged $ 200 i have my warranty i saw payment deception More

by RAKIB1983.4.1
Recommend Dealer
Yes
Employees Worked With
Moon Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The mechanic was so nice
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Jan 05, 2025 -

Northstar Kia responded

Thank you for taking the time to leave your feedback. We’re glad to hear that you were satisfied with the service provided. However, we’re very sorry to hear about the confusion regarding the charges. We take concerns like this seriously and would love the opportunity to look into it further for you. Please contact us directly at Bsingh@northstarkia.com and we’ll work to resolve this matter promptly. Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

January 04, 2025

An excellent experience I am excited for future events where I will need their expertise again More

by gally986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moon Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Farrugia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josue Dongakedi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Annabi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heaven Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ludys Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar De Jesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Alvino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 05, 2025 -

Northstar Kia responded

Thank you so much for your kind words! We’re thrilled to hear that you had an excellent experience with us and are excited to assist you again in the future. Whenever you need our expertise, we’ll be here to provide top-notch service. Looking forward to seeing you again soon! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

January 02, 2025

The reception and waiting area were clean and accommodating. The service reps were respectful and I was seen at my appointment time. More

by MABYERS362
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosmo
Report | Print
Jan 03, 2025 -

Northstar Kia responded

Thank you for your positive feedback! We're glad to hear that our reception and waiting area met your expectations, and that our service reps were respectful and prompt. We appreciate your time and look forward to serving you again in the future!

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