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Northstar Kia - Service Center

Long Island City, NY

4.6
1,008 Reviews

1,008 Reviews of Northstar Kia - Service Center

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January 02, 2025

Edwin was great. Very personal & professional. . He was very helpful. Very polite & a very listener More

by TASHI_UKYAB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin
Jan 03, 2025 -

Northstar Kia responded

Thank you for your kind review! We’re thrilled to hear that Edwin provided you with exceptional service and made your experience personal, professional, and positive. We truly appreciate your feedback and look forward to assisting you again in the future!

January 02, 2025

Kevin has been very helpful every time I go there. He tries to get me in the same day.. More

by GABBYILIE
Recommend Dealer
Yes
Employees Worked With
Kevin from
Jan 03, 2025 -

Northstar Kia responded

Thank you for your great feedback! We're so glad to hear that Kevin has been consistently helpful in getting you in quickly and ensuring your needs are met. We appreciate your trust and look forward to assisting you again in the future!

January 02, 2025

The staff at Northstar Kia was extremely helpful. They worked with us to find the best vehicle for our family and financial situation. More

by ARIELLEAGBAJE
Recommend Dealer
Yes
Employees Worked With
Jordana Soleimani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Northstar Kia responded

Thank you for your kind words! We're so glad to hear that our team at Northstar Kia was able to work with you and find the best vehicle for your family and financial needs. We truly appreciate your feedback and look forward to serving you again in the future!

January 01, 2025

Clean and comfortable wait room ,staff is friendly . my service advisor was cosimo sanitate ,couldn't ask for a nicer ,more knowledgeable and professional person to work with. Will always ask for him by More

by IDALHI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosimo sanitate
Jan 03, 2025 -

Northstar Kia responded

Thank you for your wonderful feedback! We’re so glad to hear that you enjoyed our clean and comfortable waiting room and had a great experience with Cosmo Sanitate. We truly appreciate your kind words and will be sure to pass them along to him. We look forward to assisting you again in the future!

January 01, 2025

As 2023 kia sportage owner with 4500 miles on it after 1 year driving, the car have passenger seat rattle noise problem recently, they say can’t fix that rattle noise, very disappointing with that 10 years More

by Mingtong Luo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James hwang
Jan 03, 2025 -

Northstar Kia responded

Thank you for sharing your experience, and we’re sorry to hear about the rattle noise issue with your 2023 Kia Sportage. We understand how frustrating this can be, especially with a new vehicle. We take concerns like yours seriously, and we want to ensure you're satisfied with your car. Please contact us directly at Bsingh@northstarkia.com so we can look into the issue further and work toward a solution. Your satisfaction is important to us, and we appreciate the opportunity to make things right.

January 01, 2025

I have been bringing my 2022 Kia K5 for maintenance service since purchasing and have always received friendly, courteous, efficient and outstanding customer service! More

by TJHEINRICH2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Departmdnt
Jan 03, 2025 -

Northstar Kia responded

Thank you so much for your kind words! We're thrilled to hear that you've consistently had great experiences with our service team. We truly appreciate your continued trust in us for your Kia K5’s maintenance, and we look forward to serving you again in the future!

December 31, 2024

I drove a long way to this location to get good service. .. instead Keven tried to charge me $700 for nothing with blow up stories about the gad in the car (even I'm fully under kia warranty), he saw that he More

by NO20
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Keven
Jan 03, 2025 -

Northstar Kia responded

Thank you for sharing your feedback, and we sincerely apologize for your recent experience. We understand how important it is to receive honest and transparent service, and we are sorry to hear that you felt misinformed. We take your concerns seriously and would like to investigate this matter further. Please reach out to us directly at Bsingh@northstarkia.com so we can address the situation and ensure you're fully satisfied. Your feedback is important to us, and we want to make things right.

December 31, 2024

Very great service ! I appreciated the nice waiting room and great communication. Everyone was so nice . More

by diannacortesm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gentleman in the service desk
Dec 31, 2024 -

Northstar Kia responded

Thank you for your kind words! We're thrilled you had a great experience with us and enjoyed our waiting room and communication. We look forward to serving you again soon! Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

December 31, 2024

Kevin is so nice! Every one is very helpful & accommodating! Keep it up NorthStar Kia! More

by febsmbn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin- Advisor
Dec 31, 2024 -

Northstar Kia responded

Thank you for the wonderful feedback! We're glad to hear that Kevin and the team provided you with excellent service. We truly appreciate your support and look forward to seeing you again! Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

December 31, 2024

Great service always very honest they go beond for there customers and we appreciate the car washes and the coffee and snacks More

by Micheal battle
Recommend Dealer
Yes
Employees Worked With
Jordan Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moon Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Farrugia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josue Dongakedi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Annabi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heaven Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ludys Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar De Jesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Alvino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2024 -

Northstar Kia responded

Thank you for your kind words! We're so happy to hear that you've had great experiences with us and appreciate the extra touches like car washes, coffee, and snacks. We're committed to going above and beyond for our customers and look forward to serving you again! Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

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