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Northstar Kia - Service Center

Long Island City, NY

4.6
1,077 Reviews
Call Service Center (347) 727-1800

1,077 Reviews of Northstar Kia - Service Center

Sort by
February 02, 2025

Service was fast, courteous, and honest. My time waiting, which was minimal was comfortable and enjoyable. More

by Sabrina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mechanic
Report | Print
Feb 03, 2025 -

Northstar Kia responded

Thank you for your feedback! We're glad to hear you had a fast, courteous, and comfortable experience. We appreciate your support and look forward to serving you again! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

February 02, 2025

up till now there has been good service and customer service has been very attentive. More

by cesarin719
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hwang
Report | Print
Feb 03, 2025 -

Northstar Kia responded

Thank you for your feedback! We're glad to hear you've had a great experience with our service and customer care. We appreciate your support! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

February 02, 2025

Excellent service, fast and clean, I will go back and recommend.B E S T. More

by DIOSJOR.BAEZ
Recommend Dealer
Yes
Employees Worked With
Jordan Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Annabi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nairoby Valverde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bibi Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heaven Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ludys Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Syed Rizvi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Syed Rizvi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar De Jesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Alvino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 03, 2025 -

Northstar Kia responded

Thank you for your great review! We're thrilled to hear you had an excellent experience. We appreciate your recommendation and look forward to seeing you again! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

January 31, 2025

I'm really happy with the service and the help from the people who works there More

by HVALLE10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know
Report | Print
Feb 01, 2025 -

Northstar Kia responded

Thank you for your positive feedback! We're so glad to hear you had a great experience with our team. We look forward to assisting you again! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

January 31, 2025

Friendly, professional and efficient. Kia offers a great customer service experience from the moment you step into the store until the moment you leave. More

by ajcg1089
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 01, 2025 -

Northstar Kia responded

Thank you for the wonderful review! We're so happy to hear that you had a positive experience with our team. We strive to make every visit as smooth and enjoyable as possible, and your feedback means a lot to us. We look forward to welcoming you back soon! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

January 31, 2025

The engine light keep coming on, i have to take it back for the second time, very upset More

by FATOUKANOUTE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler Moore II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 01, 2025 -

Northstar Kia responded

I'm sorry to hear about your experience and the inconvenience this has caused. Please reach out to us at Bsingh@northstarkiany.com, and we'll make sure to resolve the issue as quickly as possible. Your satisfaction is important to us, and we're here to help. Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

January 31, 2025

This service center is very busy but the employees are very nice and helpful and always so their best to get you in and out quickly. More

by cbqueens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosmo in the Service Department
Report | Print
Feb 01, 2025 -

Northstar Kia responded

Thank you for the positive feedback! We truly appreciate your patience and are glad to hear that our team was able to assist you in a timely manner. Your satisfaction is our priority, and we're happy to know you had a great experience with our service center. We look forward to serving you again! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

January 31, 2025

I’m always pleased when I go to Northside kia. I was there recently for an oil change and I had the best service. I had to go back 2 weeks later for a recall and I didn’t minded at all cause the s More

by MARILYNRIVERA715
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin
Report | Print
Feb 01, 2025 -

Northstar Kia responded

Thank you for your kind words! We’re thrilled to hear that you had a great experience with us, both for your oil change and recall. Our team works hard to provide excellent service, and we're glad it showed during your visits. We look forward to seeing you again soon, and we truly appreciate your continued trust in Northstar Kia! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

January 31, 2025

FIRST TIME CUSTOMER AND THEY HAD ABSOLUTE GREAT CUSTOMER SERVICE I WILL BE RETURNING TO THIS DEALERSHIP FOR ALL MY CAR NEEDS More

by ASHELYFRANCIS
Recommend Dealer
Yes
Employees Worked With
Shadi
Report | Print
Feb 01, 2025 -

Northstar Kia responded

Thank you for sharing your positive experience! We're thrilled to hear that you received great customer service. We look forward to assisting you with all your future car needs! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

January 28, 2025

It was ok. Just it took too hours before I got an estimate, which I could've waited at home. I waited when 5 the second time i was in the location More

by YESSELIS MADRIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
Report | Print
Jan 29, 2025 -

Northstar Kia responded

Thank you for your feedback! We apologize for the wait time and understand how frustrating it can be. We appreciate your patience, and we will work on improving our efficiency to make sure your next visit is more timely. If there's anything else we can assist you with, please don't hesitate to reach out at Bsingh@northstarkiany.com. Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

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