Northstar Kia - Service Center
Long Island City, NY
1,083 Reviews of Northstar Kia - Service Center
Bed experience , They didn’t give me right car which I asked for.they show me one car when I sign up they give me different car. asked for.they show me one car when I sign up they give me different car. More
Pros: They were courteous and easy to talk to Cons: 1) I had to immediately bring my car back for a problem they caused while fixing the first problem 2) They charged us for a part they didn’t actua 1) I had to immediately bring my car back for a problem they caused while fixing the first problem 2) They charged us for a part they didn’t actually replace 3) They tried to charge us for 4-hours of labor on a fix that should have been 2 hours for a professional (there were videos of DIY enthusiasts doing this repair with zero previous experience in under three hours) 4) They were difficult to get ahold of during the several day period my car was in the shop More
Raymond my sales agent was patient,helpful,courteous and efficient with all my questions and inquiry.His service and dedication were impeccable. efficient with all my questions and inquiry.His service and dedication were impeccable. More
They were very welcoming the place was clean they had coffee a tv and a place to sit coffee a tv and a place to sit More
They serviced my car because of a recall. The wait was quick. I walked around the block a few times and they called me to return. The waiting area is very nice and quiet. The staff were very The wait was quick. I walked around the block a few times and they called me to return. The waiting area is very nice and quiet. The staff were very friendly and courteous. More