Northstar Kia - Service Center

Not responsive and called 7 tines and never got a call back. Every time I call they take my number and promise to call back. I was assured that my recall will be addressed and they are ignoring me. back. Every time I call they take my number and promise to call back. I was assured that my recall will be addressed and they are ignoring me. More

Excellent service! Quick and to the point. Updating me on the status. They were clear on the work being completed. Quick and to the point. Updating me on the status. They were clear on the work being completed. More

They were quick and efficient with my needs, I didn’t wait very long either wait very long either More

There is always someone available to help with whatever issue there is and you are updated so you know what's going on with your vehicle. Very pleasant experience. issue there is and you are updated so you know what's going on with your vehicle. Very pleasant experience. More

Courteous, professional and fast. They Check in with me about the status of my vehicle . They Check in with me about the status of my vehicle . More

So quick and so helpful people working there. The place is clean. Workers are so professional The place is clean. Workers are so professional More

I found the service office people to be rude. They tried to charge me $95 to unhook a wire holding my trunk closed cause a recalled part broke and my trunk would not shut. Bad business practice. They tried to charge me $95 to unhook a wire holding my trunk closed cause a recalled part broke and my trunk would not shut. Bad business practice. More

Professional, fast and efficient service. Is always great to know that your car is in good hands Is always great to know that your car is in good hands More

I am first time to have maintenance service on my 2024 Kia Seltos at this new service facility, the staffs are very customer friendly and professional. The services are done in an orderly and timely fashi Kia Seltos at this new service facility, the staffs are very customer friendly and professional. The services are done in an orderly and timely fashion. Customer waiting area is clean and comfortable. I am very happy with the service provided by Northstar Kia Service Center. More

January 2024 I purchased a used car but was unable to pick up the contract etc at the said time due to issues that were not mine. I went to have service done on the car recently at the Kia service center pick up the contract etc at the said time due to issues that were not mine. I went to have service done on the car recently at the Kia service center and was told that there is no record of me in the system. I called the salesperson and finance manager but found out they both left the company since. I was under the impression that my paperwork would be sent to me. Finally figured out that I have full train warranty and LoJack was not installed in the car even though they said it was. However no one can account for my maintenance warranty ( oil change brakes etc). More