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Northstar Kia - Service Center

Long Island City, NY

4.6
994 Reviews
Call Service Center (347) 727-1800

994 Reviews of Northstar Kia - Service Center

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April 11, 2025

I'm very pleased with the service, care and urgency that they put in two completed new work More

by flgreen1962
Recommend Dealer
Yes
Employees Worked With
James Hwang
Report | Print
Apr 13, 2025 -

Northstar Kia responded

Thank you for the positive feedback! We’re so glad to hear you were pleased with the service, care, and efficiency of our team. We truly appreciate your trust and look forward to serving you again! 😊 — Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

April 11, 2025

Excellent customer service and experience Very attentive to my car needs and following up on service options for my vehicle. Customer friendly More

by HAVDOG41
Recommend Dealer
Yes
Employees Worked With
Yes
Report | Print
Apr 13, 2025 -

Northstar Kia responded

Thank you for the kind words! We’re so happy to hear that you had an excellent experience and that our team was attentive to your car's needs. We appreciate your trust and look forward to continuing to serve you! 😊 — Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

April 11, 2025

Very professional & concern Dealership will definitely make sure they address any problem your vehicle may have More

by HAVDOG41
Recommend Dealer
Yes
Employees Worked With
Cosmos
Report | Print
Apr 13, 2025 -

Northstar Kia responded

Thank you for your feedback! We're so glad to hear that you had a professional experience with us and that we were able to address any concerns with your vehicle. Your satisfaction is our top priority, and we look forward to assisting you again in the future! 🚗 — Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

April 08, 2025

A really great experience overall. They were very clear as always and I was in and out of there. Never have issues and they always are transparent about their service. Waiting wasn’t l More

by melissamoncada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manuel was amazing
Report | Print
Apr 13, 2025 -

Northstar Kia responded

Thank you so much for the kind words! We're happy to hear that you always have a smooth, transparent, and friendly experience with us. We truly appreciate your loyalty and look forward to continuing to take great care of your Kia! 🚗✨ — Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

April 08, 2025

Friendly and good customer service. I recommend getting serviced here for your Kia. Also the wait wasn’t too long. More

by JVERTUS28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The rep at the service desk
Report | Print
Apr 13, 2025 -

Northstar Kia responded

Thank you for the recommendation! We’re glad you had a great experience with our friendly team and quick service. Looking forward to seeing you again! 😊 — Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

April 08, 2025

Manny was great, really attentive and quick, reccomended key items i needed for service and kept me informed. Went above and beyond to support me when I couldnt locate the wheel lock key More

by stevenluquis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny
Report | Print
Apr 13, 2025 -

Northstar Kia responded

Thank you for the great feedback! We’re thrilled to hear Manny went above and beyond to help you out and keep you informed. We appreciate your trust and look forward to seeing you again! 🔧🚗 — Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

April 08, 2025

The customer service with James was great! Customer service was always professional, kind and friendly More

by Shante Coleman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Report | Print
Apr 13, 2025 -

Northstar Kia responded

Thank you for the kind words! We're glad James provided you with professional and friendly service. Your satisfaction means a lot to us! 😊 — Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

April 08, 2025

Timely. Clean. Clear explanations. The facility was clean. Staff were responsive and direct. Car was ready on time. More

by THECATHRINEBURKE
Recommend Dealer
Yes
Employees Worked With
Nathan
Report | Print
Apr 13, 2025 -

Northstar Kia responded

Thank you for the great review! We're glad to hear everything was timely, clean, and clearly communicated. Your satisfaction is our priority! 🚗✨ — Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

April 08, 2025

I’m happy with the service division. They are efficient and easy to make an appointment More

by mybmcc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Report | Print
Apr 13, 2025 -

Northstar Kia responded

We’re glad to hear you’re happy with our service department! Thanks for the kind words—efficiency and convenience are what we aim for. See you next time! 🙌 — Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

April 07, 2025

Really quick service work. The new center is much easier to drive to as well. More

by ST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hwang
Report | Print
Apr 08, 2025 -

Northstar Kia responded

Thank you for the great feedback! We're glad to hear that you had a quick and easy experience at our new service center. We appreciate your support and look forward to seeing you again! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

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