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Northstar Kia - Service Center

Long Island City, NY

4.6
1,178 Reviews
Call Service Center (347) 727-1800

1,178 Reviews of Northstar Kia - Service Center

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July 15, 2025

I had a great experience everyone was very helpful, especially the manager who took his time to explain to me the options that I had very grateful for everyone there More

by JAYSANTIAGO95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gia
Report | Print
Jul 21, 2025 -

Northstar Kia responded

Thank you for sharing your experience! We're so glad to hear that our team—and especially the manager—took the time to walk you through your options. Your kind words mean a lot, and we’re grateful for the opportunity to assist you. Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

July 15, 2025

They were professional, knowledgeable and prompt with my car and concerns. The office was very clean and relaxing. More

by g.bolivarjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny
Report | Print
Jul 21, 2025 -

Northstar Kia responded

Thank you for the kind words! We’re happy to hear our team was professional, knowledgeable, and prompt. Glad you enjoyed the clean and relaxing environment—we look forward to seeing you again! Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

July 14, 2025

Great service as always. Good customer service. Car was taken care of well as well. More

by AMETINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James hwang
Report | Print
Jul 21, 2025 -

Northstar Kia responded

Thank you for the kind words! We're glad to hear you had another great experience and that your vehicle was well taken care of. We truly appreciate your continued support! Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

July 12, 2025

Great service from the team. Car was ready in less than 2 hours. Thank you More

by CHRISTIANFERREIRAMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Moore II
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 13, 2025 -

Northstar Kia responded

Thank you for the kind words! We’re glad our team provided great service and had your car ready so quickly. We appreciate your support! Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

July 12, 2025

Good and fast very reliable and not too expensive service ten out of ten. Excellent More

by CHRISTIANABAMIDELE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Farrugia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Moore II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Annabi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bibi Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heaven Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ludys Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Nuñez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Alvino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 13, 2025 -

Northstar Kia responded

Thank you for the awesome review! We’re glad you found our service fast, reliable, and affordable. We truly appreciate the 10 out of 10! Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

July 11, 2025

Service was quick and fast. All my questions and concerns were answered swiftly. Recommend for all KIA and other owners. More

by NASIRHOLMES19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moon Lee
Report | Print
Jul 11, 2025 -

Northstar Kia responded

Thank you for the great review! We’re happy to hear your service was quick and that all your questions were answered promptly. We appreciate your recommendation! Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

July 11, 2025

Quick service Addressed my issue and didn't try to make me get unnecessary service needs for my vehicle More

by DONALD.CLAMPET
Recommend Dealer
Yes
Report | Print
Jul 13, 2025 -

Northstar Kia responded

Thank you for the review! We're glad our team provided quick, honest service and addressed your issue without any pressure. Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

July 11, 2025

The dealership accessed my car, explained the situation, ordered the part, and did everything all I had to do was drop off the car! They are also very communicative and great at updating you throughout the More

by CrystalAlisha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny from Service
Report | Print
Jul 13, 2025 -

Northstar Kia responded

Thank you for the great feedback! We're so glad to hear Manny and the team took care of everything and kept you informed throughout the process. We appreciate your trust and look forward to serving you again! Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

July 11, 2025

Not transparent at any time of the purchase and not reliable! Wouldn't recommend to my family and friends. More

by CHENDALELEVY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't remember
Report | Print
Jul 13, 2025 -

Northstar Kia responded

We’re sorry to hear about your experience and appreciate your honest feedback. Transparency and trust are very important to us, and we regret that we fell short. If you're open to it, we’d welcome the opportunity to speak with you directly and work toward a resolution. reach us at Bsingh@northstarkiany.com Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

July 10, 2025

Had an appointment for recall service and 30,000 mile service. James explained everything and gave me an estimate for the duration of the work. He was spot on, helpful, and friendly More

by cris.petersen
Recommend Dealer
Yes
Employees Worked With
James Hwang
Report | Print
Jul 11, 2025 -

Northstar Kia responded

Thank you for the great feedback! We're glad James provided clear explanations and accurate estimates while being helpful and friendly. We appreciate your trust and look forward to serving you again! Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

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