Northstar Mitsubishi

Honest and friendly people, this is my favorite dealer, I always bring my car there. Thanks 😊 always bring my car there. Thanks 😊 More

The service is great staff personnel are very polite and carry themself very professional.great coffee and snacks carry themself very professional.great coffee and snacks More

If I could give zero stars, I would. My experience with Northstar Mitsubishi was nothing short of a nightmare. For over two weeks, I tried to buy a car remotely, only to be met with cons My experience with Northstar Mitsubishi was nothing short of a nightmare. For over two weeks, I tried to buy a car remotely, only to be met with constant delays, broken promises, and outright dishonesty. I repeatedly asked for the final price of the vehicle, including all fees and taxes, but the dealership continuously avoided giving me a straight answer. Every time they promised to call me back, they never did. I was bounced between different departments, with excuses like “finance is busy” or “we’ll get back to you soon” – only for them to go completely silent. It became clear that they had no intention of honoring the advertised price. Instead, they wasted my time, hoping I would eventually give in to hidden fees or unwanted financing terms. This is a classic bait-and-switch tactic that shows a complete lack of integrity and professionalism. Avoid this dealership at all costs. If they treat a serious buyer this way before the sale, imagine what they’ll do after they have your money. Buy elsewhere, from a dealership that values honesty and customer service. More

This dealership was very warm, Friendly and very helpful. The work on my vehicle was completed very fast The work on my vehicle was completed very fast More

Nice communication, service advisor very helpful job was well done. Will do business again. Highly recommended well done. Will do business again. Highly recommended More

This dealer did an engine light check diagnostics - and this was my second opinion - the first mechanic stated it was just the sensor - I took it to Mitsubishi to be sure. After an appt and 2.5 hours they this was my second opinion - the first mechanic stated it was just the sensor - I took it to Mitsubishi to be sure. After an appt and 2.5 hours they provided me a list costing 4,000. Some items on the list were duplicated, the service charge was written with a pen and no explanation or breakdown. The tax was scratched off and modified. I asked if I could just change the sensor as it was listed as well. The dealer Ronnie explained no we had to do all the work listed. We asked if they would suggest the most important items to work on since we couldn’t afford the full cost. They insisted I needed to do all the work. I paid the 195.00 fee but ultimately left. I don’t feel that this was an honest diagnostics Check. And I felt taken advantage of. I went back to the original mechanic and the sensor was changed and all Listed was not necessary. Overall this was and extremely disappointing and very unprofessional visit. More

I was pleased with the staff who treated us with courtesy and respect. There was no upsell nor aggressive tactics. Pleasant experience. and respect. There was no upsell nor aggressive tactics. Pleasant experience. More

Very friendly and answered all my questions Very professional. Great Service looking forward to returning professional. Great Service looking forward to returning More

Service at this location is A1 in all of New York n New Jersey. Cosmo is my favorite always pleasant and attentive Jersey. Cosmo is my favorite always pleasant and attentive More

Proficient and efficient. All I ask for. Oh they could have MORE MITSUBISHI items for us . All I ask for. Oh they could have MORE MITSUBISHI items for us . More