Northtown Kia

Excellent service. Justin Morton was very helpful finding me a vehicle that suited my needs. Justin Morton was very helpful finding me a vehicle that suited my needs. More

Northtown Kia provided good and timely communication regarding the arrival and availability of the model and trim I was interested in leasing. Their efforts allowed me to take advantage of the lease inc regarding the arrival and availability of the model and trim I was interested in leasing. Their efforts allowed me to take advantage of the lease incentive I was interested in before the end of offer. Lease cost negotiations went well and I was satisfied with the leasing experience. More

Outstanding service from the moment I drive in. Justin and crew are awesome. True A+ in every category. Justin and crew are awesome. True A+ in every category. More

My sales associate, Minh Nguyen, was the BEST! He’s very friendly, knowledgeable and helpful throughout the whole buying/leasing experience! He’s definitely an asset to Northtown Kia and I always He’s very friendly, knowledgeable and helpful throughout the whole buying/leasing experience! He’s definitely an asset to Northtown Kia and I always recommend him to friends and family! More

Transparent. Honest. Ready to help. Satisfied doing business with them. Yusuf was exceptionally helpful Thank you Honest. Ready to help. Satisfied doing business with them. Yusuf was exceptionally helpful Thank you More

The whole group of people I worked with was outstanding and made me feel at ease. Alex was great and got me a wonderful deal. I highly recommend this dealership. and made me feel at ease. Alex was great and got me a wonderful deal. I highly recommend this dealership. More

All attitude. Had the motor on my Sportage replaced under the motor recall and things were fine for about 11-12 months, then transmission failed. I took it to another Kia dealer who said I needed a new tran the motor recall and things were fine for about 11-12 months, then transmission failed. I took it to another Kia dealer who said I needed a new transmission. Then he called me and said it looked as if the transmission had not been properly reassembled and that likely caused the failure. He called Northtown who's answer from their head mechanic was "it is out of warranty, we will do nothing". So I called Northtown several times and was told they would call back, after I called the Kia America customer hotline. Still no call back from Northtown. Called Kia America again, and after a month of trying, I got a call from the Manager of Kia who said "I have the report from my mechanic and the report from the other Kia mechanic, go ahead and sue me". He then gave me his name and hung up. no discussion, no sorry this happened, no empathy just a polite "FU". I will never deal with Northtown again. More

I have bought an alot of cars over the years, this was the best experience I have ever had at any dealership. Within minutes of us walking in Bailey approached us to see if we were being helped. He took u the best experience I have ever had at any dealership. Within minutes of us walking in Bailey approached us to see if we were being helped. He took us back to his office and we talked and lucky enough a vehicle that we wanted to test drive had just came of a truck, we test drove that knew this was what we were looking for. The entire team at northtown was absolutely wonderful to work with. Thank you, Northtown Kia we will definitely be back in the future and will be referring everyone we know to go see Bailey. More

Justin Morton is fantastic with answers and explained car throughly. Always returning call from us before and after purchasing the car. Very professional and positive attitude. throughly. Always returning call from us before and after purchasing the car. Very professional and positive attitude. More