Northtown Mazda
Amherst, NY
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98 Reviews of Northtown Mazda
Fantastic dealership. Alexis is a pleasure to work with. Shes super knowledgeable and professional and always goes above and beyond. I could not ask for a better experienc Alexis is a pleasure to work with. Shes super knowledgeable and professional and always goes above and beyond. I could not ask for a better experience More
Great service! Jessica is always kind and shes the best at her job. She always goes the extra mile to help. Shes a joy to work with and an excellent service writer. Jessica is always kind and shes the best at her job. She always goes the extra mile to help. Shes a joy to work with and an excellent service writer. 10/10 More
Upon my arrival at Northtown Mazda I was immediately greeted. Mohammed and his team were knowledgeable informative and made we feel welcome! The team member handling my test drives was fantastic and we greeted. Mohammed and his team were knowledgeable informative and made we feel welcome! The team member handling my test drives was fantastic and well informed The team member handling the insurance component and explaining all the paperwork was fantastic too as everything was explained with care! I would recommend Northtown Mazda to anyone desiring a positive experience and happiness as I am enjoying my new car More
I booked an appointment based on the website pricing for brakes and rotors. When I showed up the cost was $300 more and was told the online price didn’t include labor. That wasn’t listed on the website and brakes and rotors. When I showed up the cost was $300 more and was told the online price didn’t include labor. That wasn’t listed on the website and it felt deceptive. The total cost was much higher than I would have paid anywhere else. Additionally, I was told my car would be ready by 2. I called at 2:30 and they told me they would call me back. They didn’t, so I called again at 3:30, waited on hold for 10 minutes, and was then told it was ready. I will look elsewhere for future services. More
Joseph was super welcoming and helpful. This was my first time leasing a car and he helped so much and made it a great experience. This was my first time leasing a car and he helped so much and made it a great experience. More

