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Northtown Mazda

Amherst, NY

4.8
107 Reviews

3900 Sheridan Drive

Amherst, NY

14226

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107 Reviews of Northtown Mazda

October 04, 2026

Provides excellent service and very accommodating. Takes time to answer questions. Clean relaxed atmosphere. Good coffee ! Overall had a pleasant experience More

by carmelsja
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Madison , Info WideWall
Oct 05, 2026 -

Northtown Mazda responded

Thank you for sharing your review of Northtown Mazda! We appreciate your feedback and hope to see you again soon!

October 01, 2026

Everybody was very friendly and knowlegable about the sale and the purchasing process. Because of my needs the process was facilitated quickly and expeditiously. More

by toddrubach
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohammed, Khan(?)
Oct 02, 2026 -

Northtown Mazda responded

We appreciate you taking the time to leave us a five-star review, Todd! It's great to hear that our team was friendly and knowledgeable. We hope to see you again at Northtown Mazda!

September 24, 2026

Jessica was a breath of fresh air, imagine how nice it would be to make 5 people smile everyday. And get up and do 4 more times a week.Great job keep up the good work and hopefully I will see you again on More

by synqmazta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My guy did a great job with the video as well..., Info WideWall
Sep 24, 2026 -

Northtown Mazda responded

We're delighted to hear from you! We will pass along your feedback to Jessica and the team at Northtown Mazda. See you next time! Safe travels.

September 21, 2026

Great first experience with buying a new car. Madison was really helpful, friendly, and we had great negotiation process More

by Mikhail Asmalovskii
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Madison, Info WideWall
Sep 21, 2026 -

Northtown Mazda responded

Mikhail, thank you for choosing Northtown Mazda and for sharing your awesome buying experience! It's wonderful to hear that Madison was helpful and friendly. Enjoy your new ride!

September 04, 2026

Exceptional Service, I would definitely recommend buying your next vehicle from Northtown Mazda. Everyone I worked with provided excellent service. More

by chrisjtown33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Info WideWall
Sep 04, 2026 -

Northtown Mazda responded

Thank you for recommending Northtown Mazda! We hope to see you again down the road!

August 20, 2026

Alexander was fantastic and he went above and beyond to ensure a great experience! I would highly recommend this dealer More

by Niceandfun453
Recommend Dealer
Yes
Employees Worked With
Info WideWall
Aug 24, 2026 -

Northtown Mazda responded

We are so flattered by your recommendation of Alexander! It means a lot to Northtown Mazda, and we hope we can be of service again in the future!

August 16, 2026

I cancelled a zurich warranty as well as a ziebart protection package that I purchased through them. I personally handed in signed and dated cancellation forms only to receive an email with the exact More

by jessica
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nicole
Aug 17, 2026 -

Northtown Mazda responded

Jessica, I'm very sorry for the clerical mix-up, and I understand why this would be frustrating to receive these forms after you'd already signed them. I will look into what happened here, but in an effort to get this sorted out for you as quickly as possible, would you consider calling me? Thank you, Joe Dibble - Sales Manager - 716-529-3500 X 12195

August 04, 2026

Excellent customer service! The entire team was friendly, knowledgeable, and professional. They made the car-buying process simple, stress-free, and enjoyable. I’m very happy wi More

by amirhossain1110
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohammed and Shah, Info WideWall
Aug 06, 2026 -

Northtown Mazda responded

Thank you so much for your recommendation and for sharing your experience with Mohammed, Shah, and the team! Congratulations on your new Mazda! - The Northtown Mazda Team

July 30, 2026

Jessica and Northtown Mazda provided a very good recent preventative service to my CX-5 carbon turbo. On work travel from Albany to Buffalo, I was pleasantly surprised they could fit service into my schedu More

by Jpsgroup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Jul 31, 2026 -

Northtown Mazda responded

Thank you for choosing Northtown Mazda and sharing your experience with Jessica and our service team! We're always here to help when you need us. Safe travels in your Mazda CX-5 Carbon Turbo!

July 14, 2026

I had a great experience with the sales representative, Garfield. He was patient, answered every question I had, and took the time to explain anything I didn’t understand. He made the entire process easy a More

by hollparker412
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Info WideWall
Jul 15, 2026 -

Northtown Mazda responded

We are delighted to hear about your wonderful experience with Garfield! We will be sure to pass along your kind words, and we hope to welcome you back to Northtown Mazda in the future. Take care!

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