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Northtown Mazda

Amherst, NY

4.9
81 Reviews

3900 Sheridan Drive

Amherst, NY

14226

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81 Reviews of Northtown Mazda

November 03, 2025

Easy to make appointments, neat clean waiting room, excellent service, efficient and friendly staff. Chris always goes the extra mile. More

by dhodyssey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Shoff is excellent to work with
Nov 04, 2025 -

Northtown Mazda responded

We are happy to hear Chris takes such great care of you and makes your visits to Northtown Mazda easy and enjoyable. We appreciate your five stars and hope to see you back again soon!

November 03, 2025

I had a very good experience and my salesman was very helpful and communicative throughout the entire process. More

by Kevin Chase
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Garfield Knott , Info WideWall
Nov 04, 2025 -

Northtown Mazda responded

Kevin, thank you for choosing Northtown Mazda and sharing your experience. We're thrilled to hear you received excellent care throughout the buying process!

November 03, 2025

A modern nice facility. The staff is very knowledgeable, helpful and friendly. For any questions that I’may have had, Alexis has gone the extra mile to see my concerns wer More

by Flaps48
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis, Josh, Nick, Info WideWall
Nov 04, 2025 -

Northtown Mazda responded

Thank you for your feedback! We’re glad Alexis was so helpful and went above and beyond. We’ll see you next time at Northtown Mazda!

October 05, 2025

I have been going to Northtown Mazda since 2022 for service and I have been happy with their work, pricing and scheduling. More

by 929kgibson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis
Oct 06, 2025 -

Northtown Mazda responded

Thank you for your continued trust and kind words about our service team! We look forward to seeing you at Northtown Mazda next time!

September 29, 2025

Great experience , bought a car that day and didn’t even think I would ! Never pushy or asked me about money More

by joni4479
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Info WideWall
Oct 01, 2025 -

Northtown Mazda responded

Congratulations on your new car, Joni! We're thrilled we could make the buying process so seamless. Thank you for choosing Northtown Mazda and for sharing your experience here!

September 13, 2025

It was an easy smooth transaction, Brenton was very helpful and explained everything in detail. More

by Bdinarica
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Info WideWall
Sep 15, 2025 -

Northtown Mazda responded

We are glad to hear that Brenton provided such helpful service. Thanks for choosing Northtown Mazda!

September 12, 2025

I bought my new car from there. They are best. Specially aron. He is best. More

by majher090672
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron, Info WideWall
Sep 12, 2025 -

Northtown Mazda responded

Thanks for choosing Northtown Mazda! We are glad to hear that Aron was great to work with. Enjoy the new ride!

August 31, 2025

As usual, a positive experience having my car serviced. Work was done expediently and professionally. In and out in less than the time quoted. More

by CH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SERVICE ADVISOR, Chris
Sep 02, 2025 -

Northtown Mazda responded

Thank you for sharing your positive feedback of our Service Team at Northtown Mazda! We look forward to sharing your kind comments with them!

August 26, 2025

The dealership as you enter was very welcoming. Everyone we talked with was courteous, friendly and extremely knowledgeable about their products. If you're in the market for a new or used vehicle More

by MADAMB91
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Martin, Info WideWall
Aug 27, 2025 -

Northtown Mazda responded

Thank you for sharing your review of Nick and the team here at Northtown Mazda! We're grateful for your support, and we hope to work with you again in the future! Safe travels!

August 26, 2025

Best Mazda dealership in Western New York great service great prices on all models will buy again More

by Redpatch6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Info WideWall
Aug 27, 2025 -

Northtown Mazda responded

Your feedback makes our day! Thanks for choosing Northtown Mazda.

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