Northtown Mazda

I booked an appointment based on the website pricing for brakes and rotors. When I showed up the cost was $300 more and was told the online price didn’t include labor. That wasn’t listed on the website and brakes and rotors. When I showed up the cost was $300 more and was told the online price didn’t include labor. That wasn’t listed on the website and it felt deceptive. The total cost was much higher than I would have paid anywhere else. Additionally, I was told my car would be ready by 2. I called at 2:30 and they told me they would call me back. They didn’t, so I called again at 3:30, waited on hold for 10 minutes, and was then told it was ready. I will look elsewhere for future services. More

Beautiful showroom with friendly and attentive service. I would highly recommend this dealership to everyone. I would highly recommend this dealership to everyone. More

Joseph was super welcoming and helpful. This was my first time leasing a car and he helped so much and made it a great experience. This was my first time leasing a car and he helped so much and made it a great experience. More

I was recently in for some scheduled maintenance and was very happy with the whole process. Efficient and responsive courtesy from the team. very happy with the whole process. Efficient and responsive courtesy from the team. More

Great service was provided and wait time was reasonable. Staff was very friendly and helpful Staff was very friendly and helpful More

Wonderful dealership and lovely people that work there. Customer service is 10/10 and I'm so glad I chose North town! Customer service is 10/10 and I'm so glad I chose North town! More

Northtown Mazda has wonderful customer service . Would definitely recommend. From the service department to Sales Would definitely recommend. From the service department to Sales More

Great experience at Northtown Mazda. The team were friendly. The process was smooth and not stressful. The team were friendly. The process was smooth and not stressful. More

Great dealership. ..Angel was my advisor who was very very helpful, and especially attentive to my situation ..Angel was my advisor who was very very helpful, and especially attentive to my situation More

This dealership has always treated me with respect and understanding. I have never felt misled either. The service department is fantastic!! understanding. I have never felt misled either. The service department is fantastic!! More