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Northtown Mazda
Amherst, NY
113 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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113 Reviews of Northtown Mazda
October 06, 2024
My salesman did a great job explaining all the steps to setting up the car for me. I also have high praise for Brian Brown for his expertise on the financial end. Josh is a wonderful salesman-no high press setting up the car for me. I also have high praise for Brian Brown for his expertise on the financial end. Josh is a wonderful salesman-no high pressure, just patience. I would highly recommend him. More
by Lindajsinc
Employees Worked With
Info WideWall
September 24, 2024
The dealership has excellent customer service everybody was kind and helpful and honest, unlike Westherr Chevrolet and Joe Basil Chevrolet, who charged me $300 to transfer plates when Northtown Mazda only was kind and helpful and honest, unlike Westherr Chevrolet and Joe Basil Chevrolet, who charged me $300 to transfer plates when Northtown Mazda only charge me $60 wow!!! I really appreciated everything, Mohammad and Zach and his other assistance did for me, including Blake in the financial department More
by Anthonybishop71
Employees Worked With
Both of Mohammad assistance, Zach and I don’t know the other one name, Info WideWall
September 23, 2024
I had a great experience buying my Mazda CX50 from Brenton at Northtown Mazda! He made me feel comfortable and the purchase process was easy. I highly recommend Brenton! Brenton at Northtown Mazda! He made me feel comfortable and the purchase process was easy. I highly recommend Brenton! More
by shescher
Employees Worked With
Info WideWall
March 09, 2024
Northtown Mazda went above and beyond with the recent inspection and repair of my '15 Mazda 6. Jess, the service manager whom helped me during the process, was always available, helpful and honest about inspection and repair of my '15 Mazda 6. Jess, the service manager whom helped me during the process, was always available, helpful and honest about everything that was happening with my car. I had a bad fuel sending unit, and due to corrosion seizing the bolts on to the tank, I was in need of a new fuel tank if the bolts weren't able to be removed. But thanks to Jess, and the lead tech who worked tireless on the car, they managed to get the screws off of the tank without making an all new fuel tank necessary. That cut the potential bill for that service in half, and made what could have been a very costly repair into a small bump on the final bill. The sending unit was one of the other issues that my car had when I took it in for inspection. The brakes needed to be replaced and during the inspection, they discovered that my rear endlinks needed to be replaced. For the entire process, Jessica treated me with the upmost respect, and remained patient, even when I balked at the thought of having to replace the fuel tank. She explained the situation with the tank, and kept me informed about my car during every phase of it's time at the dealers service center. I am completely satisfied with the repairs, my car has never felt better, but I am thoroughly impressed with the care, compassion and respect that everyone at Northtown have shown me, and I am grateful that Jessica and the technicians went above and beyond with the repair. That commitment was unexpected. I want to thank the team at Northtown for all that they have done, and especially thank Jess for caring and remaining committed to getting the best results for everyone. I will recommend Northtown Mazda to my family and friends. Absolutely stellar service! More
by wlo
Employees Worked With
Jessica, Chis, Brian
