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Northtown Subaru

Amherst, NY

4.9
744 Reviews

3930 Sheridan Drive

Amherst, NY

14226

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744 Reviews of Northtown Subaru

April 18, 2026

Came in for my yearly inspection and everything went very well! I would come back again, this is my 5th Subaru! More

by chelsealynlewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khoron
Apr 19, 2026 -

Northtown Subaru responded

Hi Chelsea!Thank you for your continued trust and support! We're glad to hear everything went smoothly during your yearly inspection. We look forward to seeing you again at Northtown Subaru!

April 11, 2026

Stopped in without appt for an oil change. Kevin was amazing! Kind, explained everything, oil change pkg discount. I'll be going back :) More

by konmaya2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Apr 12, 2026 -

Northtown Subaru responded

Hi Konmaya! Thank you for sharing your experience! It's wonderful to hear that Kevin took such great care of you. We hope to welcome you back to Northtown Subaru next time!

April 06, 2026

The service associate was friendly. He explained the service and it was completed in a timely, fair manner. More

by g.bonnevie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Apr 07, 2026 -

Northtown Subaru responded

Bonnevie, thank you for sharing your experience! We’re pleased to hear our team took great care of you from start to finish. We look forward to welcoming you back to Northtown Subaru for all of your future auto needs.

April 04, 2026

Great place to buy a car, first time buyer, everyone was super nice and happy to answer questions More

by aiw109
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ethan Sodaro, Michael Ahern
Apr 06, 2026 -

Northtown Subaru responded

Thank you for choosing us! We'll see you next time. Safe travels! - The Northtown Subaru Team

April 04, 2026

As always, excellent service and great people to deal with. Work was done quickly and explained in full so I had no questions or concerns when I left. More

by judykirkwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department, not Sales
Apr 06, 2026 -

Northtown Subaru responded

Thank you, Judy! We're glad to hear you had a great experience at Northtown Subaru. We hope to see you again down the road!

April 01, 2026

When I brought my vehicle in for inspection, not one person introduced themselves. I was in for inspection, and one of the “no-name” employees, wanted me to know that my inspection wasn’t due until Apr More

by Bkj07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Names were not offered.
Apr 01, 2026 -

Northtown Subaru responded

We appreciate you taking the time to share your feedback and are sorry to hear that your visit did not meet our usual standards. Please feel free to reach out if you’d like to discuss your experience further so we can work toward a resolution. Thank you, Jeremy Clark - Service Manager - (716) 202-2010

March 30, 2026

Jerry Lewis was very helpful offering guidance and very professional in his approach to help me select and purchase my 2026 Subaru Forester Touring. More

by Tonibrown651
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Lewis
Apr 01, 2026 -

Northtown Subaru responded

Thank you for your excellent review of Jerry and the team at Northtown Subaru! We’ll be sure to pass on your kind words. Enjoy your new 2026 Subaru Forester Touring!

March 30, 2026

Gabriel was my service consultant at Northtown Subaru. He was friendly, Knowledgeable and he explained to me what was going on with my car - in plain English! My whole experience with him and at Northtown More

by maryann8008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel
Apr 01, 2026 -

Northtown Subaru responded

Maryann, we are so happy to hear that Gabriel provided knowledgeable service and excellent communication throughout your appointment. Thank you for choosing Northtown Subaru and for sharing your support with us! See you next time!

March 26, 2026

Great experience. I was in and out in record time. I will be back again in the future. More

by neiheij
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ahern
Mar 27, 2026 -

Northtown Subaru responded

We're happy to hear you enjoyed the efficient service provided by our team here at Northtown Subaru! See you next time!

March 23, 2026

I have always had a good experience with Northtown Subaru. My service assistant was very helpful and explained everything very well. More

by bayfieldsue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe in Service
Mar 24, 2026 -

Northtown Subaru responded

Hi Sue! Thank you for your kind words about our team! We appreciate your business and hope to see you again at Northtown Subaru. Safe travels!

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