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Northtown Subaru

Amherst, NY

4.9
581 Reviews

3930 Sheridan Drive

Amherst, NY

14226

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581 Reviews of Northtown Subaru

July 25, 2025

The dealership was awesome yet again. I was greeted, showed where the lounge was and everything was explained to me. Really appreciated my car being washed and returned to me all shiny. I More

by Disp624
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jerry Lewis in sales was easy and a pleasure to work with.
Jul 28, 2025 -

Northtown Subaru responded

Thank you for your fantastic feedback! We're delighted to hear you had such a positive experience at Northtown Subaru. We look forward to serving you again. Safe travels!

July 20, 2025

I had a great experience at Subaru Northtown! AUBREY took excellent care of me—she was knowledgeable, kind, and really went above and beyond to help me save money on my service. It’s rare to fee More

by Nathalie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AUBREY , Michael Ahern
Jul 22, 2025 -

Northtown Subaru responded

Nathalie, we're thrilled that Aubrey took such great care of you and made your experience at Northtown Subaru so positive! Thank you for your confidence in our business.

July 19, 2025

Josh in service has always been a great help to myself and all the other clients I have e seen him work with. More

by nevetso619
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh in service.
Jul 21, 2025 -

Northtown Subaru responded

Thank you for your continued business! Northtown Subaru is proud to have Josh on our team, and we know he will appreciate your kind words. See you next time!

July 19, 2025

Bought a Legacy from Karen. She was patient, friendly and knowledgeable. Came in next day, All paperwork ready to sign, they obtained plates, insurance card everything I needed! More

by Btst22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Schultz
Jul 21, 2025 -

Northtown Subaru responded

Congratulations on your new Subaru Legacy! We appreciate your business and wonderful feedback about Karen and the team. Thank you for choosing Northtown Subaru. We hope to see you again down the road!

July 19, 2025

Great service, they explained everything they did, Robert H. was very knowledgeable about the service of my car. More

by George
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Tim Park
Jul 22, 2025 -

Northtown Subaru responded

George, thank you for the great review of Robert and the Northtown Subaru team! We'll see you next time!

July 18, 2025

Caring, helpful, responsive to us and our questions. No more West Herr Subaru for us. More

by JS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh, Michael Ahern
Jul 19, 2025 -

Northtown Subaru responded

Thank you for choosing us! We'll see you next time. Safe travels! - The Northtown Subaru Team

July 15, 2025

Bought two Foresters this year and enjoyed both vehicles. I very much like working with Tim in the office, Mike for sales and Gabe in service. More

by Gwgt
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Michael Ahern
Jul 15, 2025 -

Northtown Subaru responded

Thank you for your positive feedback and loyal business! We are happy to hear about your outstanding experiences with Tim, Mike, Gabe, and our team. Enjoy your new Foresters! - Northtown Subaru

July 14, 2025

I bought my Subaru through them; they’ve been servicing my vehicle for five years now. Every experience I’ve had has been pleasant and easy. The service advisors are knowledgeable and very helpful. The tec More

by TORI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosalie, Andy
Jul 14, 2025 -

Northtown Subaru responded

Hi Tori! It means the world to us to have you as a longtime customer! Thank you for sharing your glowing feedback about our team and our work at Northtown Subaru. We look forward to assisting you and your Subaru for many more years!

July 12, 2025

Nick from service was very helpful and provided great customer service. The cashier was very helpful and got me set up in a nice loaner ( sorry forgot her name). Definitely happy with service and will be More

by jrowley490
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Service Department
Jul 14, 2025 -

Northtown Subaru responded

Hi Jrowley, we're happy to hear Nick and the team took such good care of you at Northtown Subaru. We look forward to seeing you again for future service and hopefully a purchase too! Safe travels!

July 07, 2025

We had an issue with our Subaru and had brought it to two repair shops prior to Northtown. The staff at Northtown were extremely accommodating and went above and beyond to narrow down an electrical issue. N More

by Gavin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Calandra
Jul 07, 2025 -

Northtown Subaru responded

Gavin, we are thrilled that Nick & the team provided such a positive first experience! Thank you for trusting Northtown Subaru to take care of your vehicle.

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