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Northtown Subaru

Amherst, NY

4.9
524 Reviews

3930 Sheridan Drive

Amherst, NY

14226

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524 Reviews of Northtown Subaru

April 18, 2025

My service experience was great. The staff was friendly, helpful, made sure that I was getting the correct service, and was transparent about the pricing. I couldn’t ask for more. More

by crmanfredi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aubrey
Apr 21, 2025 -

Northtown Subaru responded

We're delighted to hear about your positive service experience at Northtown Subaru! Our team is committed to providing friendly and transparent service, so it's great to know we hit the mark. Thanks for sharing your feedback with us!

April 18, 2025

They took care of everything! ! Attentive and answered all my questions. When I left with my new car I felt confident I could reach out if any questions or concerns. Absolutely wil More

by Atolone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil Graham , Michael Ahern
Apr 21, 2025 -

Northtown Subaru responded

Atolone, we're delighted to hear that you felt well taken care of by the Northtown Subaru team! Enjoy your new car and don't hesitate to reach out if anything comes up. Looking forward to seeing you again in the future!

April 16, 2025

Andrew and his team were great to work with. This service team is always helpful and friendly. More

by shimmy-78.swam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Apr 17, 2025 -

Northtown Subaru responded

Thanks for the stellar rating! We're glad you had a great experience! - Northtown Subaru

April 15, 2025

Caleb K at Northtown Subaru was helpful and friendly. Made a used car purchase feel very easy and straightforward. Would recommend 👍🏾👍🏾 More

by fellas25renown
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
caleb krantz
Apr 15, 2025 -

Northtown Subaru responded

We're delighted to hear that Caleb K made your used car purchase easy and straightforward at Northtown Subaru. Thank you for recommending us, and we hope you're enjoying your new ride!

April 14, 2025

Kyle and Brandon did a wonderful job and I would recommend this shop to everyone More

by stevepawlik11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle. Brandon. 5 stars
Apr 14, 2025 -

Northtown Subaru responded

Thank you for your support, Steve! Kyle, Brandon & the rest of the team hope to see you again next time here at Northtown Subaru!

April 14, 2025

I had to take my car in for a brake recall. Nick took care of me in a timely manner and all the work was done at no charge. More

by williamjaniga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ahern
Apr 15, 2025 -

Northtown Subaru responded

William, we're glad to hear that Nick & the team provided you with efficient service during your visit at Northtown Subaru. It's great knowing your recall was handled smoothly and we hope you won't hesitate to reach out if we can assist you again in the future!

April 14, 2025

Everything was completed in a punctual manner. I was able to get a ride to and from the shop. Andy my consultant helped me decide what services I needed. He has helped me most times I've since More

by dancindave1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Stewart
Apr 15, 2025 -

Northtown Subaru responded

Dancindave1953, it's wonderful to hear that Andy and the Northtown Subaru team have been consistently helpful since 2003. We appreciate your loyalty and are glad you had a smooth experience with us!

April 13, 2025

The best dealership ever! Walking in for the first time. Everyone was so friendly and how great that no one pressured us! Paul was super great, he took the time for all our More

by Joann Tatko
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Paul Bluhm
Apr 14, 2025 -

Northtown Subaru responded

Joann, we're delighted to hear that Paul and the Northtown Subaru team made your visit enjoyable and pressure-free. It's great knowing you felt well-informed about your new vehicle's features. Thank you for sharing such a positive experience!

April 10, 2025

Excellent service. It was very easy to make the appointment. Andy is the best! He explained the issue and solution in a clear and concise manner. Prompt service. Transp More

by drlehman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy from service , Michael Ahern
Apr 11, 2025 -

Northtown Subaru responded

We're delighted to hear that Andy and the Northtown Subaru team provided you with excellent service! It's great to know everything was clear and convenient for you. Thank you for sharing your experience!

April 07, 2025

Amani was very helpful and knowledgeable. Kyle the manager and math wiz was helpful in getting me into a very comfortable monthly payment. Never thought I would lease a car but I did. More

by swiess4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amani she was sincere and helpful and not pushy.
Apr 08, 2025 -

Northtown Subaru responded

We're delighted to hear that Amani and Kyle made your leasing experience a positive one at Northtown Subaru! It's great to know they helped you find a comfortable monthly payment. Enjoy the ride, and thank you for choosing us!

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