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Northtown Subaru

Amherst, NY

4.9
680 Reviews

3930 Sheridan Drive

Amherst, NY

14226

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680 Reviews of Northtown Subaru

December 23, 2025

Overall experience was good, few bumps but my salesman Frankie was very helpful and reassuring throughout the entire process. More

by jennymgarci
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frankie Torres, Michael Ahern
Dec 23, 2025 -

Northtown Subaru responded

We appreciate your feedback and are glad to hear that Frankie was able to assist you throughout the process. We're always working to improve, so if there are any specific areas where we could have done better, please let us know. Thank you, Brian Meadow - Sales Manager - 716-839-3800 x 19191

December 22, 2025

Friendly , knowledgeable and in addition the service manager Kevin is wonderful. Easy to make an appointment. More

by Jackie.Szczublewski
Recommend Dealer
Yes
Employees Worked With
Michael Ahern
Dec 23, 2025 -

Northtown Subaru responded

Jackie, thank you for sharing your excellent feedback about Kevin and the team! We appreciate your business and we hope to see you again at Northtown Subaru. Safe travels!

December 19, 2025

Most helpful . Even though they told me it would take all day to do the normal maintenance plus installing new snow tires I appreciated the honesty. The tire depar More

by sproano48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ahern
Dec 19, 2025 -

Northtown Subaru responded

Thank you so much for choosing Northtown Subaru and sharing your experience! We are glad our team was honest with the time it would take to get the job done, and our tire team was a big help. See you next time!

December 19, 2025

Friendly, prompt ,reasonably priced and very accommodating serving my special needs. I love them all. More

by lcapell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ahern
Dec 22, 2025 -

Northtown Subaru responded

We're thrilled to hear you felt supported from start to finish! Thank you for choosing Northtown Subaru and for sharing your appreciation for our team. Safe travels ahead!

December 14, 2025

Our salesman Johnny was very helpful and worked with us to get what we wanted. Great experience. More

by Paflag60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Nguyen, Michael Ahern
Dec 15, 2025 -

Northtown Subaru responded

This is wonderful to hear! Thank you for leaving Johnny and Northtown Subaru five stars!

December 14, 2025

This is now my 3rd car I've purchased with the help of Adam. He is a consummate professional. As long as I live in Buffalo, he will be my guy. More

by eMDee88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Baghat
Dec 15, 2025 -

Northtown Subaru responded

Thank you for your continued trust and loyalty! We're grateful for your support and are pleased to hear that Adam has been such a big help. Safe travels from all of us at Northtown Subaru!

December 10, 2025

Andy was knowledgeable, patient and professional. He took the time to troubleshoot the issue and worked with the technicians to fix the issue. Thank you! More

by metobias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Stewart
Dec 11, 2025 -

Northtown Subaru responded

Your feedback made our day! We're happy to hear Andy was so helpful at Northtown Subaru and we’ll be sure to share this with him. We hope to see you again in the future!

December 10, 2025

Adam was informative, patient and professional. He took the time to review inventory and go over options. Thank you! More

by metobias
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Adam Bahgat
Dec 11, 2025 -

Northtown Subaru responded

We are glad Adam went above and beyond to assist you! Thanks for choosing Northtown Subaru and for sharing your experience! We hope to see you again in the future!

December 07, 2025

Brandon and Gordon went above and beyond to help me get into my vehicle. The entire staff at Northtown Subaru are kind, patient and very friendly. More

by hk
Recommend Dealer
Yes
Employees Worked With
Gordon
Dec 08, 2025 -

Northtown Subaru responded

Hi HK! We're glad to know that Brandon, Gordon, and the whole team made your experience so positive at Northtown Subaru. Thanks for choosing us, and congrats on your vehicle!

December 06, 2025

Service visit could not have gone any better. The drop off took seconds, the pick up was also seamless More

by dwalker714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ahern
Dec 08, 2025 -

Northtown Subaru responded

Hi Walker! It's great to hear your visit was seamless from start to finish! Thank you for choosing Northtown Subaru and for sharing your feedback. Safe travels!

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