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Northtown Subaru

Amherst, NY

4.9
795 Reviews

3930 Sheridan Drive

Amherst, NY

14226

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795 Reviews of Northtown Subaru

January 01, 2026

Josh was extremely helpful, gave me updates and status of progress. Because it was late in the day he arranged for an Uber to pick me up. Car was ready and warmed up so I drove home in a warm vehicle. Also More

by medson545
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Jan 02, 2026 -

Northtown Subaru responded

Thank you for sharing your feedback about Josh! We're pleased to hear that he kept you informed and arranged an Uber for you at the end of the day. It's great to know your vehicle was ready and warm for you to drive home. We look forward to assisting you again at Northtown Subaru.

December 31, 2025

Salesman Jason was very thorough, patient, and pleasant. We were satisfied with the price negotiated on the car we wanted. Car buying can be unpleasant, but this was as good an experience as we've ever had. More

by tony
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jason Wilkinson
Dec 31, 2025 -

Northtown Subaru responded

Hi Tony! It’s wonderful to hear that your recent experience with Jason was so positive. Thank you for choosing Northtown Subaru, and we hope you enjoy your ride! Safe travels!

December 28, 2025

I bought a second car here expressly because of the fantastic service department. From Jerry in sales to Kevin and Josh on service, as well as the people who welcome you, it it a triple A rated dealer. More

by astar622
Recommend Dealer
Yes
Employees Worked With
Kevin and Josh
Dec 29, 2025 -

Northtown Subaru responded

We are truly grateful for your repeat business and stellar review of our team! We will pass your thanks along to Jerry, Kevin, and Josh. See you next time! - The Northtown Subaru Team

December 27, 2025

I worked with Jason W in sales, Tim the sales mgr and Gordon in finance. All respected my goals and need for payment limits. This is my second Subaru from Jason and he is supportive through the sales pro More

by CP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Wilkinson, Tim Parks
Dec 29, 2025 -

Northtown Subaru responded

Thank you for choosing Northtown Subaru again and for sharing your support of Jason and the team! We hope you enjoy your new car and look forward to seeing you again down the road!

December 26, 2025

Always upfront and very helpful. I would recommend this dealer and service to anyone every time More

by erika41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ahern
Dec 26, 2025 -

Northtown Subaru responded

Erika, we appreciate your loyalty and look forward to serving you for many more years! Safe travels! - The Northtown Subaru Team

December 26, 2025

Love coming here! Kevin M was truly amazing and helped me accomplish everything I set out to do! His service skills are impeccable and there’s no place I’d rather go t More

by Elisabeth_zeis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aubrey P
Dec 30, 2025 -

Northtown Subaru responded

Hi Elisabeth, thank you for your glowing review of Kevin and our team! We appreciate your kind words and look forward to working with you again at Northtown Subaru.

December 23, 2025

Overall experience was good, few bumps but my salesman Frankie was very helpful and reassuring throughout the entire process. More

by jennymgarci
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frankie Torres, Michael Ahern
Dec 23, 2025 -

Northtown Subaru responded

We appreciate your feedback and are glad to hear that Frankie was able to assist you throughout the process. We're always working to improve, so if there are any specific areas where we could have done better, please let us know. Thank you, Brian Meadow - Sales Manager - 716-839-3800 x 19191

December 22, 2025

Friendly , knowledgeable and in addition the service manager Kevin is wonderful. Easy to make an appointment. More

by Jackie.Szczublewski
Recommend Dealer
Yes
Employees Worked With
Michael Ahern
Dec 23, 2025 -

Northtown Subaru responded

Jackie, thank you for sharing your excellent feedback about Kevin and the team! We appreciate your business and we hope to see you again at Northtown Subaru. Safe travels!

December 19, 2025

Friendly, prompt ,reasonably priced and very accommodating serving my special needs. I love them all. More

by lcapell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ahern
Dec 22, 2025 -

Northtown Subaru responded

We're thrilled to hear you felt supported from start to finish! Thank you for choosing Northtown Subaru and for sharing your appreciation for our team. Safe travels ahead!

December 19, 2025

Most helpful . Even though they told me it would take all day to do the normal maintenance plus installing new snow tires I appreciated the honesty. The tire depar More

by sproano48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ahern
Dec 19, 2025 -

Northtown Subaru responded

Thank you so much for choosing Northtown Subaru and sharing your experience! We are glad our team was honest with the time it would take to get the job done, and our tire team was a big help. See you next time!

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