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Northtown Subaru

Amherst, NY

4.9
843 Reviews

3930 Sheridan Drive

Amherst, NY

14226

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843 Reviews of Northtown Subaru

November 11, 2026

Purchasing with Daniel was a pleaaant experience. Communication was great with all options clearly presented More

by Msandonato824
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan
Nov 12, 2026 -

Northtown Subaru responded

Hi Sandon! We’re glad to hear Daniel made your experience smooth and transparent. Thank you for choosing Northtown Subaru!

November 11, 2026

Great service forgot to put air in my tires. Otherwise was very good service. Would recommend NT. More

by polekcarol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ahern
Nov 11, 2026 -

Northtown Subaru responded

Hi Polekcarol! Thank you for sharing this feedback, which will be passed on to our teams for improvements at Northtown Subaru! Safe travels!

November 10, 2026

Courteous. Friendly. Very competent! All work was well done. Appreciated the car wash. Coffee was hot and all people I was in contact with were terrific More

by Gacrafts45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ahern
Nov 10, 2026 -

Northtown Subaru responded

Thank you for sharing your positive experience! We appreciate your business and look forward to helping you in the future here at Northtown Subaru. Have an awesome day!

November 06, 2026

Excellent service . They listened to me about the issue with my car. Kept me informed thru the the repair. More

by Tcaya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel
Nov 07, 2026 -

Northtown Subaru responded

Hi Tcaya, thank you for sharing your feedback about our service team. We appreciate your business here at Northtown Subaru!

November 01, 2026

Sales representative and manager were extremely helpful. Got me in the car I wanted in no time. More

by acrage18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Ahern
Nov 02, 2026 -

Northtown Subaru responded

Thank you for choosing us! We'll see you next time. Safe travels!- The Northtown Subaru Team

October 31, 2026

Service staff greeted me with paperwork ready and completed. Was shown the waiting room and coffee. Kept informed of the progress and diagnosed the issue quickly. Repairs were scheduled. More

by fpelka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew at service.
Oct 31, 2026 -

Northtown Subaru responded

Thank you for highlighting our prompt service, clear communication, and comfortable amenities. We look forward to serving you again at Northtown Subaru! Safe travels!

October 26, 2026

Fast and comfortable experience when trading in an older Subaru and purchasing a new one. More

by mackey.bryan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin M
Oct 26, 2026 -

Northtown Subaru responded

Hi Mackey! Thank you for leaving us this five-star review and kind words about our sales team at Northtown Subaru. We'll see you next time!

October 24, 2026

It was a great buying experience start to finish. I was in the market for a new car after my last one was totaled. Jason let me test drive the 2 models I was most interested in — Impreza & Crosstrek. More

by Erika
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Wilkinson
Oct 25, 2026 -

Northtown Subaru responded

Hi Erika, it's fantastic to hear that Jason and our team made your experience seamless and enjoyable from test drive to delivery. We appreciate your trust and confidence in choosing Northtown Subaru. Have a fabulous drive in your new Crosstrek!

October 20, 2026

Solid crew, very friendly. Got me in and out within an hour for my service and inspection. Highly recommend! More

by Evanm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ahern
Oct 21, 2026 -

Northtown Subaru responded

Hi Evan, we're glad we could get you in and out so quickly for your service at Northtown Subaru! Thanks for recommending the team!

October 19, 2026

Car engine was ransacked by a small animal chewing wires and disabling front view camera in my 4 week old Subaru Crosstrek Hybrid Limited. Joshua Meyer immediately informed me that car warranty would NOT pa More

by Mac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Meyer
Oct 19, 2026 -

Northtown Subaru responded

Thank you, Mac, for your thoughtful review of Joshua and our team. We truly appreciate you choosing us at Northtown Subaru during such a challenging time and we wish you smooth sailing from here on out!

Oct 19, 2026 -

Mac responded

I’m a walking advertisement for your company! Truly better than other car dealerships with whom I’ve been involved! Even your waiting area included the customary drinks/finger food/magazines, it ALSO included a free phone/computer charging station for multiple use.

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