Northtown Subaru

I received a recall email about a possible moonroof issue on my new car and I was easily able to make an appointment to bring it in. I didn’t have to wait too long to go to the appointment and when I came in on my new car and I was easily able to make an appointment to bring it in. I didn’t have to wait too long to go to the appointment and when I came in, Aubrey and the service crew were friendly and efficient. They examined my car for the possible issue and assured me that it was safe to drive. Thank you for a positive experience! More

A bit of a wait and pricey but overall good service. They left an estimate of trade in value of my vehicle which was actually BLANK but gave me lease price and a monthly payment offer on new vehicle. They left an estimate of trade in value of my vehicle which was actually BLANK but gave me lease price and a monthly payment offer on new vehicle. So what is my car worth?????? More

Andy was very helpful with getting the 30k maintenance done for our Ascent. He was very accommodating and any issues he was able to resolve quickly for us. Thanks Andy! done for our Ascent. He was very accommodating and any issues he was able to resolve quickly for us. Thanks Andy! More

I appreciate the fact that I didn’t feel pressured and they worked with me. they worked with me. More

Kevin was amazing. He explained the whole process to me and advised I could check status of vehicle from message. Loved this feature gives you step by step list of what He explained the whole process to me and advised I could check status of vehicle from message. Loved this feature gives you step by step list of what is being done. He pointed me in direction of beverages and cookies and came to get me when car was done. Fast service with excellent customer service. Thanks Kevin More

Jerry and coworkers at Northtown made my car leasing experience as stress free as possible . Everything , including financing and the operation of the car were clearly explained and all questions were a experience as stress free as possible . Everything , including financing and the operation of the car were clearly explained and all questions were answered . More

Honest dealer, fair price, and outstanding customer service. Honest dealer, fair price, and outstanding customer service. service. Honest dealer, fair price, and outstanding customer service. More

It used to be a pain to get my car inspected every year. But taking it to Northtown makes it easy and fast.! They do a great job. But taking it to Northtown makes it easy and fast.! They do a great job. More

Very polite and honest staff, and very efficient and smooth process. Really do like this location more than any other in WNY smooth process. Really do like this location more than any other in WNY More

Service department is wonderful and efficient. Kevin was polite and friendly and was finished with state inspection even earlier than anticipated. Enjoyed coffee in waiting area Kevin was polite and friendly and was finished with state inspection even earlier than anticipated. Enjoyed coffee in waiting area More