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Northtown Subaru

Amherst, NY

4.9
581 Reviews
Call Dealership (716) 992-6547
View Awards

3930 Sheridan Drive

Amherst, NY

14226

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581 Reviews of Northtown Subaru

August 11, 2025

First timer for service. Very prompt and kept me informed during entire process. Very happy More

by Bhe002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Report | Print
Aug 12, 2025 -

Northtown Subaru responded

We’re glad your first service visit was prompt and communicative, and that you’re very happy with the experience at Northtown Subaru. We look forward to serving you again! Safe travels!

August 10, 2025

Great dealership and salesman. Kevin was a great salesman he knew what he was selling and explained everything we needed to know More

by jwoltz1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Ahern
Report | Print
Aug 12, 2025 -

Northtown Subaru responded

We are grateful for your business and this excellent review of Kevin and the team! Thank you for choosing Northtown Subaru.

August 09, 2025

Great experience at Northtown getting my second Forester! Excellent deal and enjoying the new vehicle. More

by Markk07
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Mednick, Michael Ahern
Report | Print
Aug 11, 2025 -

Northtown Subaru responded

Congratulations on your new Forester, Mark! Thanks for choosing Northtown Subaru and sharing your positive experience. We look forward to seeing you next time!

August 07, 2025

Amani was beyond amazing helping me get into my new Forester!! Took time to show the main features and did a good once over with me before I left. Also can't thank her enough for the insurance help I w More

by Cassandra.rollo124
Recommend Dealer
Yes
Employees Worked With
Amina elbanna, Michael Ahern
Report | Print
Aug 11, 2025 -

Northtown Subaru responded

Congratulations on your new Forester, Cassandra! We're happy Amani was such a great help at Northtown Subaru. We truly appreciate your business and look forward to seeing you again down the road!

August 06, 2025

Nick took great concern and care in researching our issue. He notified the technician about it and together they investigated the issue and presented us with a response. More

by darschem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason W.
Report | Print
Aug 06, 2025 -

Northtown Subaru responded

Thank you for sharing your 5-star feedback! We will be sure to pass along your appreciation to Nick and the rest of the team. See you next time at Northtown Subaru!

August 01, 2025

They always respond quickly to all my questions and their service team stays in touch throughout the entire process More

by jfavero5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe Neumann-service advisor
Report | Print
Aug 04, 2025 -

Northtown Subaru responded

We're thrilled to receive your positive feedback! It's great to know you felt well-informed and supported from start to finish. Thank you for choosing Northtown Subaru. We look forward to assisting you again! Safe travels!

July 31, 2025

Jim was very helpful towards me purchasing my new Outback XT. Great communication and patience throughout the process. Took the time to thoroughly introduce me to the vehicle and its many, many features. Ove More

by Cwscholl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Filipski, Michael Ahern
Report | Print
Aug 01, 2025 -

Northtown Subaru responded

We are so grateful for your kind words and business! We will pass along your kudos to Jim. Congratulations on your new Outback XT from all of us here at Northtown Subaru!

July 29, 2025

Came for a new car was enthused by the service and the kindness of the staff More

by MonaexMachina
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Lewis, Michael Ahern
Report | Print
Jul 30, 2025 -

Northtown Subaru responded

Hi Machina! We appreciate your shoutout to our team at Northtown Subaru! We'll see you next time!

July 28, 2025

Was able to book an appointment quickly. Service representative Samuel was efficient, communicated & keep me updated on the status of my service. Highly recommend! More

by EA716
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel (service)
Report | Print
Jul 29, 2025 -

Northtown Subaru responded

We are proud to have Samuel on our team and appreciate your recommendation! Thank you for choosing Northtown Subaru and for sharing your experience. See you next time! Safe travels!

July 27, 2025

Caleb was great at being patient with my decision. Came in for an Outback and purchased a Forester. He had all my paperwork promptly waiting for me to sign and gave me a thorough explanation of the More

by Rosychozy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Ahern
Report | Print
Jul 29, 2025 -

Northtown Subaru responded

Hi Rosy, thank you for choosing Northtown Subaru! We are thrilled to hear that Caleb made the experience smooth and informative. Safe travels in your new Forester!

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