Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Northtown Subaru
Amherst, NY
527 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
527 Reviews of Northtown Subaru
May 09, 2025
Service Dept is always professional timely and top notch! Sherrie and the staff always take great care when I’m in for my oil changes. No complaints at all! Sherrie and the staff always take great care when I’m in for my oil changes. No complaints at all! More
by Linda.pawenski
Employees Worked With
Michael Ahern
May 09, 2025
Andy in the service department handled a complex issue while we were traveling. He explained the situation and had it resolved that morning. Andy was very understanding and professional and is certainly while we were traveling. He explained the situation and had it resolved that morning. Andy was very understanding and professional and is certainly an asset to Northtown Subaru! More
by Mark C
Employees Worked With
Andy
May 09, 2025
My experience was excellent from beginning to end. The appointment was setup easily, When I arrived my work was setup quickly and additional items were added only after a clear explanation of the adva The appointment was setup easily, When I arrived my work was setup quickly and additional items were added only after a clear explanation of the advantage of them was made. My car was ready on time as promised at the price quoted when I arrived. Absolutely excellent! More
by fred d
Employees Worked With
Josh Meyer
May 06, 2025
I’m always please with the service at Northtown Subaru. Whether it’s an oil change or inspection etc.. they always keep you informed and will even provide transportation while you’re car is getting service Whether it’s an oil change or inspection etc.. they always keep you informed and will even provide transportation while you’re car is getting serviced. More
by Sabres1carlo
Employees Worked With
Dan
May 03, 2025
Thank you so much Chris, Josh and staff at Subaru! You are all very friendly, patient, understanding and informative. Quick oil change, tire rotation and check of my brakes and battery function as I You are all very friendly, patient, understanding and informative. Quick oil change, tire rotation and check of my brakes and battery function as I had problems. Such superior service, I love it there for that and the comfy waiting area with refreshments. I even received a coupon for a future service and car washed off!! 😊 More
by suesedona
Employees Worked With
Chris, Josh
April 27, 2025
Aubrey is absolutely amazing! She immediately took care of my situation with outstanding efficiency and professionalism. I’m not sure if I’ve ever had a better experience in a car She immediately took care of my situation with outstanding efficiency and professionalism. I’m not sure if I’ve ever had a better experience in a car dealership!! If I could rate her a million I would in a heartbeat!! More
by Elisabeth_zeis
Employees Worked With
Aubrey
April 22, 2025
I had a very good experience at Northtown Subaru. .The management and salesman were great and worked with me unlike the the first dealer I went to..Highly recommended and love my outback!! .The management and salesman were great and worked with me unlike the the first dealer I went to..Highly recommended and love my outback!! More
by evilgrinner1
Employees Worked With
Michael Ahern
