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Northtown Subaru

Amherst, NY

4.9
808 Reviews

3930 Sheridan Drive

Amherst, NY

14226

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808 Reviews of Northtown Subaru

August 20, 2026

My dealer of choice for Subaru service. Every appointment is handled professionally and with great courtesy. More

by Lauren Abramo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
Aug 21, 2026 -

Northtown Subaru responded

Lauren, we love hearing we’re your top choice! Thank you for choosing Northtown Subaru and for sharing your feedback.

August 16, 2026

Excellent- everyone was very helpful and happy to answer any questions or concerns that we had More

by tjastal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Bahgat
Aug 17, 2026 -

Northtown Subaru responded

Hi Jastal! Thank you for leaving us this five-star review and for your kind words about our service team at Northtown Subaru. We'll see you next time!

August 14, 2026

Service department is efficient and organized. Car was taken right in and completed within the timeframe promised. Associates are professional and knowledgeable. More

by Kittens35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Aug 15, 2026 -

Northtown Subaru responded

Thank you for sharing your glowing review! We’re happy to hear that you had a seamless, on-time experience with our knowledgeable Service Team. We look forward to welcoming you back to Northtown Subaru!

August 11, 2026

I recently had my 2020 Subaru Outback in for service. Always a good experience. It was easy to make an appointment on line. Audrey was especially helpful and pleasant. All repairs were done well. Couldn' More

by bayfieldsue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Audrey
Aug 12, 2026 -

Northtown Subaru responded

We are pleased you are satisfied with our service and we will pass along your kudos to Audrey. Thank you for choosing Northtown Subaru and Happy Driving!

August 07, 2026

Stopped to browse on our way home from vacation. Worked with Zac who was super to work with. He was very professional and knowledgeable. Zac was very patient with me as was very specific what I want More

by jvalentine9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zac Cammarata, Kyle Conover, Brandon Carncross
Aug 07, 2026 -

Northtown Subaru responded

Hi Julie, thank you for choosing Northtown Subaru and for sharing your experience with Zac, Kyle, and Brandon. We hope you love your new car! Safe travels!

August 06, 2026

Excellent service and very helpful front desk. They always check to see if our repairs are covered so we don’t have to pay out of pocket. I wholeheartedly recommend. Northtown Subaru. More

by leelamookerjee716
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert, Michael Ahern
Aug 07, 2026 -

Northtown Subaru responded

Hi Leela! Thank you for the glowing review and recommendation! We're happy to hear our front desk and service team were so helpful. We look forward to assisting you again at Northtown Subaru! Safe travels!

August 06, 2026

Shout out to Ethan for his help with leasing the new Subaru Crosstrek. He was very helpful! More

by Yafim.Dorfman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ethan , Michael Ahern
August 02, 2026

I never look forward to shopping for a car…but I can not say a bad word about my experience at Northtown Subaru. This is my second Subaru and the process was completely stress free. I even took my Son to th More

by soupshirley51
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Griffin
Aug 04, 2026 -

Northtown Subaru responded

We’re proud to have earned your repeat business here at Northtown Subaru! Nothing makes us happier than hearing that you and your son both found fantastic vehicles with our team. Thank you for choosing Northtown Subaru and for sharing your experience. See you next time!

August 01, 2026

Great service very friendly and knowledgeable sales team. They went the extra mile no make it a wonderful buying experience . More

by mpagano63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Ahern
Aug 03, 2026 -

Northtown Subaru responded

Hi Pagano! We're grateful for your positive feedback! It's wonderful to know our team at Northtown Subaru made your buying experience a great one. Safe travels!

July 21, 2026

Very easy to make an appointment for annual inspection. Pleasant service writer. Inspection completed in less than 45min. Comfortable waiting area. More

by judystephen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khoran
Jul 22, 2026 -

Northtown Subaru responded

Judy, thank you for sharing your experience! We're happy to hear that you were satisfied with our prompt, professional, and comfortable environment. We hope to see you again at Northtown Subaru!

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