
Northtown Subaru
Amherst, NY
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552 Reviews of Northtown Subaru
I worked with Dan, who was great! He is professional, knowledgeable and helpful! I had an oil change and a detail. My 2017 Outback looked like a new car after the detail. I’m very hap He is professional, knowledgeable and helpful! I had an oil change and a detail. My 2017 Outback looked like a new car after the detail. I’m very happy with the service department. More
If I lived close enough to NORTHTOWN Subaru I would probably buy my next car there. While traveling to visit family in Amherst All thd dash lights lit up and an error code came up. I really didn’t w probably buy my next car there. While traveling to visit family in Amherst All thd dash lights lit up and an error code came up. I really didn’t want to drive 5 hours back home with a problem so I pulled into NORTHTOWN SUBARU ad I had to drive right by. Everyone was courteous, and very helpful. From Bill who directed me into the garage and made sure I had new battery in my key fob when I told him no key access was coming up, and immediately got a technician to diagnose the problem. Then Andy Stewart Looked up my car and determined I had A warranty on it and my repairs would probably be covered. He told me he would work up the service order and give me a price on something else I needed and would contact me with cost info before they did the work. I thought the work was completed quickly and competently. Am so glad I stopped there. They did not for one second make me feel like I was jamming up their schedule nor that I would be taken advantage of as a traveler in distress Thank You all. You are the best! More
Recently bought my first Subaru at Northtown. Ethan and the rest of the staff were friendly, knowledgeable, and passionate. I had a specific vehicle in mind, the WRX. The team at Northtown made i Ethan and the rest of the staff were friendly, knowledgeable, and passionate. I had a specific vehicle in mind, the WRX. The team at Northtown made it happen and were helpful from start to finish. I would highly recommend this dealership team, 10/10. Thanks for making my dream come true. More
This is the best dealership ever. I specifically went back here to buy another car because their service is amazing. Everyone is so courteous and the waiting rooms are so comfortabl I specifically went back here to buy another car because their service is amazing. Everyone is so courteous and the waiting rooms are so comfortable. More
Andy in the service department was great. I was kept well informed during the service of my vehicle. He was even able to save me money by finding out parts were covered by warranty!! If th I was kept well informed during the service of my vehicle. He was even able to save me money by finding out parts were covered by warranty!! If they weren’t so expensive I would get a tattoo of Andy on my arm to honor him! In all seriousness it was a smooth and easy to work with Andy! More
My husband and I just purchased a 25 crosstrek and couldn't be more pleased. Caleb and Brian were extremely helpful in helping us navigate through a very unique situation and resolved it so that we co couldn't be more pleased. Caleb and Brian were extremely helpful in helping us navigate through a very unique situation and resolved it so that we could purchase the vehicle that we wanted. More