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Northtown Subaru

Amherst, NY

4.9
552 Reviews

3930 Sheridan Drive

Amherst, NY

14226

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552 Reviews of Northtown Subaru

June 25, 2025

I worked with Dan, who was great! He is professional, knowledgeable and helpful! I had an oil change and a detail. My 2017 Outback looked like a new car after the detail. I’m very hap More

by Locurto135
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
Jun 25, 2025 -

Northtown Subaru responded

We're delighted to hear that Dan and the Northtown Subaru service department provided such a great experience! It's fantastic your 2017 Outback feels like new again. Thanks for choosing us, and we look forward to serving you in the future!

June 22, 2025

If I lived close enough to NORTHTOWN Subaru I would probably buy my next car there. While traveling to visit family in Amherst All thd dash lights lit up and an error code came up. I really didn’t w More

by Tmo0412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Stewart
Jun 23, 2025 -

Northtown Subaru responded

We're delighted to hear that our Northtown Subaru team was able to assist you during your travels and provide such courteous service. It's great knowing Bill, Andy, and the rest of the crew made sure everything went smoothly for you. Safe travels back home!

June 15, 2025

They are always courteous competent and caring. They do what they say they were going to do when they said they would do it. More

by palumbo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service writes are wonderful.
Jun 16, 2025 -

Northtown Subaru responded

Thank you for recognizing the courteous and competent service at Northtown Subaru! We're glad to hear that our team delivered on their promises. We appreciate your support!

June 15, 2025

Recently bought my first Subaru at Northtown. Ethan and the rest of the staff were friendly, knowledgeable, and passionate. I had a specific vehicle in mind, the WRX. The team at Northtown made i More

by agriesmann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ethan Sodaro, Michael Ahern
Jun 16, 2025 -

Northtown Subaru responded

Thank you for sharing your experience with us! We're delighted to hear that Ethan and the Northtown Subaru team made your WRX purchase a reality. We appreciate the recommendation, and we hope you're enjoying every moment in your new Subaru!

June 10, 2025

This is the best dealership ever. I specifically went back here to buy another car because their service is amazing. Everyone is so courteous and the waiting rooms are so comfortabl More

by astar622
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales- Jerry Lewis- all service people are superior
Jun 11, 2025 -

Northtown Subaru responded

Thank you for trusting Northtown Subaru with your automotive needs! Your support is greatly appreciated and we look forward to continuing to serve you in the future!

June 08, 2025

Andy in the service department was great. I was kept well informed during the service of my vehicle. He was even able to save me money by finding out parts were covered by warranty!! If th More

by Aalaettner
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy, service
Jun 09, 2025 -

Northtown Subaru responded

Hi Aalaettner, we're delighted to hear that Andy provided such excellent service and kept you informed throughout your visit to Northtown Subaru. It's great to know he could save you some money, too! Thanks for sharing this fun review with us!

June 04, 2025

My husband and I just purchased a 25 crosstrek and couldn't be more pleased. Caleb and Brian were extremely helpful in helping us navigate through a very unique situation and resolved it so that we co More

by Jnear713
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Krantz
Jun 05, 2025 -

Northtown Subaru responded

We're delighted to hear that Caleb and Brian were able to assist you at Northtown Subaru. Enjoy your new Crosstrek!

June 03, 2025

Great service, great people! Nick is fantastic to work with in every regard! No complaints. More

by chavezd1693
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick in Service
Jun 03, 2025 -

Northtown Subaru responded

Thank you for trusting Nick & the Northtown Subaru team with your service needs! We appreciate your kind comments and look forward to continuing to serve you in the future!

June 03, 2025

Awesome experience. Comfortable atmosphere, very professional crew and straightforward. Extra thanks to Paul Bluhm. Thanks More

by cuevas006
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bluhm
Jun 04, 2025 -

Northtown Subaru responded

We're delighted to hear you had an awesome experience with our team at Northtown Subaru! Paul and the rest of the crew strive to create a comfortable and professional atmosphere. Thank you for choosing us!

June 02, 2025

I am always pleased with the service. Anyone I have dealt with has been courteous and knowledgeable. More

by Kathleen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathleen
Jun 03, 2025 -

Northtown Subaru responded

Kathleen, we're delighted to hear that you've consistently received courteous and knowledgeable service at Northtown Subaru. Thank you for your kind words!

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