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Northtown Subaru

Amherst, NY

4.9
769 Reviews

3930 Sheridan Drive

Amherst, NY

14226

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769 Reviews of Northtown Subaru

May 29, 2026

The staff were very professional and understanding. Prices were reasonable and service was excellent. 10/10. More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
May 27, 2026

I had a great experience with Ethan helping me find the car I wanted at a price I could afford. A week after taking the car home, I noticed water pooling in the fog light. I contacted them and they set up More

by Corey.mcclure412
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ethan , Michael Ahern
May 27, 2026 -

Northtown Subaru responded

Corey, we're happy to hear Ethan provided great service both during and after your purchase. Thank you for choosing Northtown Subaru!

May 24, 2026

We have purchased cars from Northtown exclusively for over 30 years. The sales and service personnel are stellar and the reason we are loyal customers. My most recent visit for diagnosis and service wa More

by Chuckw20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Colosimo (Service Dept.), Michael Ahern
May 25, 2026 -

Northtown Subaru responded

Chuck, your decades-long loyalty means the world to us here at Northtown Subaru! We’ll pass along your kind words to Joseph and the team. Here’s to many more years together!

May 24, 2026

Kevin was extremely helpful and had the work done I requested with no upsell. Speedy service! More

by Fionagirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
May 25, 2026 -

Northtown Subaru responded

Thank you for leaving us this five-star review and kind words about Kevin from our sales team at Northtown Subaru! We'll see you next time!

May 23, 2026

Courteous and efficient service. The service department has long hours. They are willing to check out small things without an appointment (such as checking out my tires after hitting More

by Sallyanorman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew in service. Not sales
May 25, 2026 -

Northtown Subaru responded

Hi Sallyanorman, it’s great to hear that our team could help you out promptly and efficiently! Thank you for choosing Northtown Subaru and for sharing your experience. Safe travels!

May 21, 2026

I worked with Ethan and Tim when purchasing a car from Northtowns Subaru and honestly I can say that I had the best experience with them. They were honest and kind, asking me what I truly needed from my v More

by 1721jlee31
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ethan, Tim, Michael Ahern
May 22, 2026 -

Northtown Subaru responded

It's fantastic to hear that Ethan and Tim made your car-buying experience at Northtown Subaru so smooth and enjoyable. Thank you for your recommendation and we wish you safe travels in your new car!

May 20, 2026

The entire staff at Northtown Subaru was welcoming, helpful and professional. Throughout the entire process Brandon and Kyle made everything easy and ensured I was happy and satisfied. 10 out of 10! More

by fury_92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon and Kyle, Michael Ahern
May 21, 2026 -

Northtown Subaru responded

Thank you for sharing your experience with Brandon, Kyle, and the rest of our team at Northtown Subaru! We wish you many safe and happy miles ahead!

May 20, 2026

Very helpful and friendly staff. very helpful explaining the issues and future issues I’d have to address 10/10 Experience More

by sabers4lif
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ahern
May 20, 2026 -

Northtown Subaru responded

We’re thrilled to hear you’re a satisfied customer! Thank you for choosing Northtown Subaru and for sharing your feedback.

May 19, 2026

Did an excellent job servicing my Subaru Outback. Was serviced efficiently as well as in a timely matter. I would recommend anyone bringing there vehicle here for any service! More

by MaTho_73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Meyer
May 19, 2026 -

Northtown Subaru responded

Thank you for trusting Northtown Subaru with your Outback, we appreciate your kind words and recommendation! See you next time!

May 18, 2026

Chris was helpful and quick. He was organized and answered all our questions. We love our new car! More

by Mulderxr
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Makenzie , Michael Ahern
May 19, 2026 -

Northtown Subaru responded

We're happy to hear you had a great experience with Chris and the team here at Northtown Subaru! Enjoy your new vehicle and please don't hesitate to reach out if we can be of service again in the future!

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