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Northtown Subaru

Amherst, NY

4.9
836 Reviews

3930 Sheridan Drive

Amherst, NY

14226

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836 Reviews of Northtown Subaru

October 24, 2026

It was a great buying experience start to finish. I was in the market for a new car after my last one was totaled. Jason let me test drive the 2 models I was most interested in — Impreza & Crosstrek. More

by Erika
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Wilkinson
October 20, 2026

Solid crew, very friendly. Got me in and out within an hour for my service and inspection. Highly recommend! More

by Evanm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ahern
Oct 21, 2026 -

Northtown Subaru responded

Hi Evan, we're glad we could get you in and out so quickly for your service at Northtown Subaru! Thanks for recommending the team!

October 19, 2026

Car engine was ransacked by a small animal chewing wires and disabling front view camera in my 4 week old Subaru Crosstrek Hybrid Limited. Joshua Meyer immediately informed me that car warranty would NOT pa More

by Mac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Meyer
Oct 19, 2026 -

Northtown Subaru responded

Thank you, Mac, for your thoughtful review of Joshua and our team. We truly appreciate you choosing us at Northtown Subaru during such a challenging time and we wish you smooth sailing from here on out!

Oct 19, 2026 -

Mac responded

I’m a walking advertisement for your company! Truly better than other car dealerships with whom I’ve been involved! Even your waiting area included the customary drinks/finger food/magazines, it ALSO included a free phone/computer charging station for multiple use.

October 19, 2026

Excellent service and detailed work on the my forester. Thank you, I really appreciate it! More

by Buffbill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ahern
Oct 20, 2026 -

Northtown Subaru responded

Thank you for trusting the Northtown Subaru team with your Forester's service needs! It's our privilege to serve you and we look forward to doing so again next time. Take care!

October 19, 2026

I went in to lay out my options on either buying out or renewing my lease, I worked with Brandon and he was amazing, he made everything super easy and understandable and got us into a new lease with a grea More

by skivviez
Recommend Dealer
Yes
Employees Worked With
Brandon
Oct 19, 2026 -

Northtown Subaru responded

We'll be sure to pass along your kind words to Brandon. The Northtown Subaru team looks forward to working with you again in the future! Take care!

October 19, 2026

The employees are great, conscientious and helpful. My car is always serviced timely, it’s always a good experience! More

by Lg
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Neumann
Oct 19, 2026 -

Northtown Subaru responded

We’re glad you’re always in good hands here at Northtown Subaru. Thank you for sharing your review! Looking forward to seeing you again 😉

October 17, 2026

Best car buying experience i ever had. Daniel was great to work with. Everyone was so nice. I only came to look and left with my 1st brand new car. I was very happy with everything. More

by juanie404
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel, Kyle, Brandon, Michael Ahern
Oct 17, 2026 -

Northtown Subaru responded

Congratulations on your new car! I'm thrilled to hear Daniel and the team made your experience so smooth and enjoyable. Thank you for choosing Northtown Subaru!

October 15, 2026

Just purchased a 26 Forester Hybrid at NORTHTOWN. Very happy with the transaction and Ethan made the entire process smooth and easy. More

by doug
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ethan, Michael Ahern
Oct 16, 2026 -

Northtown Subaru responded

Thank you for choosing Northtown Subaru, Doug! We're happy to hear Ethan made the process smooth and easy. Enjoy your 2026 Forester Hybrid!

October 06, 2026

Aubrey was extremely accommodating to us. She swapped out a small loaner car for a larger one as our car was in service. We had a camping trip planned at the time of service. Hang on to her! More

by Tremax58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aubrey
Oct 07, 2026 -

Northtown Subaru responded

Reviews like this make our day! We're thrilled Aubrey provided such accommodating service to ensure your camping trip went smoothly. Thank you for choosing Northtown Subaru! Safe travels and we can't wait to see you again!

October 05, 2026

There was a mix-up in our service appt to have body side moldings installed on our 2026 Subaru Outback Limited. GABRIEL NEUMANN was our service advisor. He did an outstanding job fitting us in and getting More

by maryjotomkins54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Neumann
Oct 05, 2026 -

Northtown Subaru responded

Thank you for your kind words, Mary! We're glad Gabriel could get everything sorted for you promptly. Thanks for choosing Northtown Subaru, safe travels!

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