Back

Northtown Subaru

Amherst, NY

4.9
800 Reviews

3930 Sheridan Drive

Amherst, NY

14226

Directions

By Type

800 Reviews of Northtown Subaru

November 21, 2025

Very helpful personnel! I was in for an oil change and a tire rotation which took 45 minutes. I find that to be excellent! Definitely recommend the service shop. More

by cprizzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ahern
Nov 21, 2025 -

Northtown Subaru responded

We’re happy to hear our team with you so efficiently! Thanks for sharing your excellent experience. We truly appreciate your business - see you next time at Northtown Subaru!

November 21, 2025

Dan , my service associate was very helpful and professional . He took care to understand my concerns and had a pleasant demeanor through out . More

by ijkbuffalo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan from Service department
Nov 21, 2025 -

Northtown Subaru responded

Thank you for your kind words! We're glad to hear Dan took such great care of you. We will make sure to pass on your kudos. See you next time at Northtown Subaru! Safe travels!

November 20, 2025

Great and simple buying experience. People in store were great to work with and communicate well. Second Subaru purchased now. More

by Bmburton1110
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jen, Michael Ahern
Nov 20, 2025 -

Northtown Subaru responded

Thank you for choosing Northtown Subaru again! We're happy to hear you enjoyed a smooth buying experience with our team. Congratulations on your second Subaru!

November 20, 2025

I have so many good things to say about this dealership. First off I bought my car through them. I found my experience with them and the prices with them to be much better than the others in their competiti More

by Yosefzms01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I spoke with a lot of people I want to say one of the guys’s name was Peter, there was also two different women I spoke to as well. I wish I remembered all their names, but they were all awesome., Michael Ahern
Nov 20, 2025 -

Northtown Subaru responded

We love seeing this five-star review! Thank you for choosing Northtown Subaru and for highlighting our helpful service team. We hope to work with you again in the future! Safe travels!

November 18, 2025

In for routine maintenance. Service was quick and convenient especially on a Friday night. Waiting area was clean and comfortable. More

by hogisland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ahern
Nov 19, 2025 -

Northtown Subaru responded

Thanks for sharing your experience! We are glad our team made the process quick and convenient. See you next time here at Northtown Subaru!

November 13, 2025

Very pleased with the quality of service. All service was done in a timely manner. More

by bob_bizzarro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Nov 14, 2025 -

Northtown Subaru responded

Bob, thank you for the positive feedback! It was a pleasure having you visit us here at Northtown Subaru and we hope to see you again in the future!

November 11, 2025

Caleb was terrific and I appreciate his efforts in working with management to meet my expectations More

by Kcbrennan2
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Caleb Krantz, Michael Ahern
Nov 12, 2025 -

Northtown Subaru responded

Thank you for sharing your feedback! We’re thrilled to hear Caleb was able to work closely with management to meet your expectations. We appreciate your kind words and look forward to serving you again! - The Northtown Subaru Team

November 11, 2025

Amani at Northtown Subaru was great to work with and we were able to get out car same day (with a Duff’s break in between). It was a very simple process with the dealership and we love our new Forester! More

by Jay VM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amani Elbanna , Michael Ahern
Nov 11, 2025 -

Northtown Subaru responded

Jay, congrats on your new Forester! We're delighted Amani made the process smooth and efficient. We hope you enjoy many safe miles ahead and we will see you next time at Northtown Subaru! Enjoy the ride!

November 10, 2025

Jim F was amazing! !!! He really knew about all cars and nice to work with someone that truly liked cars too! Very easy from start to finish! Love my new WRX. More

by Crystalpinzel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim F, Michael Ahern
Nov 11, 2025 -

Northtown Subaru responded

Crystal, we're so glad Jim made your experience enjoyable from start to finish at Northtown Subaru! Enjoy your new WRX, and we hope to see you again down the road. Safe travels!

November 09, 2025

Our experience at Northtown Auto was exceptional. When we walked in we were immediately met by Stephen, who walked us all the way through the process with Northtown Auto. Stephen is professional with More

by bh007
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Naetzker
Nov 11, 2025 -

Northtown Subaru responded

We're glad to hear you had an exceptional experience with Stephen at Northtown Subaru! Thank you for trusting us with your business. Enjoy your new Subaru!

...
16
...