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Northtown Subaru

Amherst, NY

4.9
800 Reviews

3930 Sheridan Drive

Amherst, NY

14226

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800 Reviews of Northtown Subaru

October 24, 2025

sales staff very knowledgeable and willing to come down considerably from original price during negotiations More

by imanasshole
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
jerry lewis
Oct 27, 2025 -

Northtown Subaru responded

It's wonderful to hear that our team was so knowledgeable and flexible during negotiations. Thank you for choosing Northtown Subaru! We can't wait to work with you again in the future. Take care!

October 21, 2025

Friendly, accommodating, no high pressure tactics. Clean & comfortable waiting room with refreshments. Generally a pleasant experience. More

by DoggieKisses
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ahern
Oct 22, 2025 -

Northtown Subaru responded

We are delighted to hear that you had a positive experience with us from start to finish! Thank you for choosing Northtown Subaru and for sharing your feedback. We hope to see you again down the road!

October 21, 2025

The service department is excellent. I never never had anything but great service there. The last time I was there, they were done so quickly that I was caught off guard! More

by kmcgrass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Krantz
Oct 21, 2025 -

Northtown Subaru responded

Thank you for your kind words! We love hearing that our service team exceeds your expectations. We appreciate you choosing Northtown Subaru and we look forward to serving you again in the future!

October 20, 2025

Brandon and the team from Northtown were great. Everything with our purchase of our 2nd Ascent went easy and all of their promises were fulfilled. Thanks. More

by Gary
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brendon Mednick
Oct 21, 2025 -

Northtown Subaru responded

Gary, thank you for your business! It's wonderful to hear that Brandon and our team ensured a smooth purchase. We appreciate you choosing Northtown Subaru and look forward to serving you again in the future. Enjoy your new Ascent!

October 20, 2025

Excellent service, great staff. Very happy with my Forester & all the Northtown Subaru crew. Thanks so much from GRATEFULGRANDMAPATTY (Have to get some Subaru cows for my dashbo More

by Gratefulgrandmapatty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ahern
Oct 21, 2025 -

Northtown Subaru responded

Thank you for your feedback! We're so pleased to hear you're loving your Forester and the team at Northtown Subaru. Enjoy the ride, and we look forward to assisting you in the future!

October 20, 2025

Dan did an excellent job going over what service was needed on my Crosstrek and even helped me with some technical issues I was having with CarPlay. The waiting room was comfortable and all staff friend More

by Linda B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Oct 21, 2025 -

Northtown Subaru responded

Linda, we're glad Dan provided excellent service and helped with your CarPlay issues. Thank you for choosing Northtown Subaru, and we look forward to seeing you again!

October 20, 2025

Dan and his team were friendly, knowledgeable, and honest. I would highly recommend them. The service was excellent and done in a timely fashion. Thank you! More

by wagner1027
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ahern
Oct 21, 2025 -

Northtown Subaru responded

Thank you for sharing your experience with Dan and the Northtown Subaru Service team, Wagner. We appreciate your business and we hope to see you again!

October 20, 2025

Stephen was amazing and helped me through my first car buying experience with ease! I can’t recommend them and specifically him enough. More

by Emmcgroder
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen
Oct 21, 2025 -

Northtown Subaru responded

Congratulations on your new car! We are thrilled to read such a glowing review of Stephen and our team. Thank you for choosing Northtown Subaru and for sharing your experience with us.

October 20, 2025

Great service, no matter who you deal with they are professioal and knowledgeable. Wouldn't go anywhere else. They even wash your car! More

by mts1919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Newman and Josh Meyer, Sherri
Oct 21, 2025 -

Northtown Subaru responded

Thank you for your review! We truly appreciate your feedback and we will be sure to pass it along to the service team here at Northtown Subaru. See you next time! Safe travels!

October 18, 2025

Robert and his crew were kind and speedy. I am thankful they are my service center. More

by eeyorezfan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Oct 21, 2025 -

Northtown Subaru responded

Thank you for being a Northtown Subaru customer! Robert & the team are grateful for your support and look forward to seeing you at your next visit!

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