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Northtown Subaru

Amherst, NY

4.9
800 Reviews

3930 Sheridan Drive

Amherst, NY

14226

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800 Reviews of Northtown Subaru

July 07, 2025

I recently brought in my Subaru WRX for NYS inspection, engine-coolant replacement, radiator-hose replacement, and PCV valve inspection. The work performed was great as usual, and Andy Stewart (my service More

by Eugene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Stewart
Jul 08, 2025 -

Northtown Subaru responded

Eugene, thank you for your business and great five-star review of Andy! We appreciate your feedback and recommendation of Northtown Subaru!

July 07, 2025

We had an issue with our Subaru and had brought it to two repair shops prior to Northtown. The staff at Northtown were extremely accommodating and went above and beyond to narrow down an electrical issue. N More

by Gavin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Calandra
Jul 07, 2025 -

Northtown Subaru responded

Gavin, we are thrilled that Nick & the team provided such a positive first experience! Thank you for trusting Northtown Subaru to take care of your vehicle.

July 06, 2025

There were no coupons given for the next visit nor a report stating the results of any multipoint inspection. I don’t know if that was completed. More

by EG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan from service dept.
Jul 07, 2025 -

Northtown Subaru responded

We appreciate your feedback and apologize for any oversight regarding the coupons or inspection report. We aim to provide clear communication about our services, so please feel free to reach out if you have questions or need further assistance. Thank you, Taylor Bonati - Service Manager - (716) 839-3800 ext. 23120

July 04, 2025

Nick was amazing. He made our experience at Northtown Subaru seamless. My daughter’s car had 3 recalls. When we arrived they were busy but treated us like we were the More

by Lori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick in service
Jul 07, 2025 -

Northtown Subaru responded

Hi Lori! It was our team's pleasure to assist you and your daughter! Thank you for choosing Northtown Subaru and highlighting Nick's great work.

July 03, 2025

Great service and comfortable waiting area. For longer maintenance they have a nice shuttle. Always a recommend NT. More

by Tomdroz57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
Jul 04, 2025 -

Northtown Subaru responded

Hi Tom, thank you for your kind feedback and recommendation of Northtown Subaru! We appreciate your business, and we look forward to seeing you next time! Safe travels!

July 02, 2025

I recently purchased a car and had an excellent experience working with Adam. He was very knowledgeable about every step of the process and made sure I understood everything as we went along. Altho More

by Derroro12502
Recommend Dealer
Yes
Employees Worked With
Adam
Jul 02, 2025 -

Northtown Subaru responded

Hi Dororo! Thank you for sharing your positive experience with Adam at Northtown Subaru! We're delighted to hear that his expertise and dedication made the car-buying process smooth, even going above and beyond on his day off. We appreciate your recommendation and hope you're enjoying your vehicle!

July 01, 2025

I always work with Andy Stewart and Joe Hurley. I have never been disappointed; they are the best: knowledgeable, efficient, courteous , friendly and helpful. I rely on them completely. More

by derby.albert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Stewart
Jul 01, 2025 -

Northtown Subaru responded

Hi Derby, thank you for your continued trust in Andy Stewart, Joe Hurley, and the Northtown Subaru team! We're delighted to hear that their service consistently meets your expectations. Looking forward to assisting you again in the future!

June 30, 2025

Had a Good experience was easy hassle free and had my car ready within the hour. More

by Tsirtsakis5
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ahern
Jul 01, 2025 -

Northtown Subaru responded

We really appreciate you taking the time to leave Northtown Subaru this awesome review, thank you!

June 28, 2025

Adam was exceptional. He spent hours with me making sure I understood everything He was professional, patient, pleasant, knowledgeable He is a valuable asset to Northto More

by Asquinng
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Bahgat
Jun 30, 2025 -

Northtown Subaru responded

Thank you for sharing your experience with Adam at Northtown Subaru! We're delighted to hear he provided exceptional service and made sure all your questions were answered. Your feedback is greatly appreciated, and we'll be sure to pass along the praise!

June 28, 2025

I have been buying new cars since 1972. Out of all the dealerships that I have been associated with. I have always returned back to Northtown because they always treat me as being knowledge More

by DRMerta
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jenny Ferguson
Jun 30, 2025 -

Northtown Subaru responded

DRMerta, it's wonderful to hear that you feel like family with us at Northtown Subaru! We truly value your loyalty and are glad we could provide a trustworthy experience. Thank you for sharing such kind words!

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