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Northtown Subaru

Amherst, NY

4.9
800 Reviews

3930 Sheridan Drive

Amherst, NY

14226

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800 Reviews of Northtown Subaru

January 14, 2025

Nick Calandra was very helpful. I had a tight frame and he accomplished getting my car inspected in 45 minutes. Service was efficient and courteous as usual. More

by Triciasmyth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Calandra
Jan 15, 2025 -

Northtown Subaru responded

Hi Tricia! We're delighted to hear that Nick provided efficient and courteous service during your visit to Northtown Subaru. Thank you for sharing your experience!

January 13, 2025

Wonderful experience buying my new Forester. Amani was very professional and created a relaxed atmosphere. More

by Juliaroehner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amani, Michael Ahern
Jan 14, 2025 -

Northtown Subaru responded

Juliaroehner, we're delighted to hear that Amani made your Forester purchase a wonderful experience at Northtown Subaru. Enjoy the new ride!

January 11, 2025

Appreciated our Sales and Leasing Consultant Chris who was quite helpful in helping me select our first Subaru. He was flexible in allowing me to test drive various models. More

by sdew
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Troxel, Michael Ahern
Jan 13, 2025 -

Northtown Subaru responded

We're delighted to hear that Chris was able to assist you in selecting your first Subaru at Northtown Subaru. It's great that he provided flexibility with test drives, ensuring a smooth experience for you!

January 08, 2025

Jack and Andrew were very professional keeping us informed on our repair. They helped us facing the problems with back ordered parts. I would recommend them to anyone with an issue. The have our Suba More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack
Jan 09, 2025 -

Northtown Subaru responded

Mike, it's great to hear that Jack and Andrew provided you with excellent service at Northtown Subaru. Thanks for trusting us with the care of your vehicle and please don't hesitate to reach out the next time we can be of assistance!

January 08, 2025

Very professional, worked with us in all aspects. Explained things very well. Great knowledge of the vehicle. More

by flytier25@msn.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sierra Geiger, Michael Ahern
Jan 09, 2025 -

Northtown Subaru responded

Thank you for sharing your experience with us at Northtown Subaru! We're glad to hear our team provided professional service and thorough explanations. Enjoy your new vehicle!

January 06, 2025

Was great. Sam was the best. Very polite and professional!! Everything was on time and seemed very organized. An overall great experience. None of us like to ha More

by pizzagail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
Jan 06, 2025 -

Northtown Subaru responded

We're delighted to hear that Sam and our Northtown Subaru team made your service visit a breeze! Thank you for sharing your positive experience, and we're here whenever you need us. Safe travels!

January 06, 2025

Great dealerhip. Service staff are always kind and professional. I've always been treated with respect and dignity. More

by Kathleen.ammirato
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry in sales; Nick, Andrew, Edwin in service, Michael Ahern
Jan 06, 2025 -

Northtown Subaru responded

Kathleen, we're delighted to hear that our Northtown Subaru team has consistently provided you with respectful and professional service. Thank you for your kind words! Safe travels!

January 04, 2025

I brought my car in for minor problems with coolant level (too low) and non-closing hood latch. Coolant was added and hood latch cleaned and lubricated. I was out in a reasonable amount of time. Andy and More

by Eugene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Stewart
Jan 04, 2025 -

Northtown Subaru responded

Hi Eugene! We're glad to hear that Andy and our team at Northtown Subaru took care of your car's problems efficiently. Thank you for sharing your experience with us!

January 04, 2025

Aubrey was very kind and professional. She knew right away what was happening with my car! More

by Sushawk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aubrey
Jan 04, 2025 -

Northtown Subaru responded

Hi Sushawk! Thank you for leaving us this five-star review and kind words about Aubrey from our service team at Northtown Subaru! We'll see you next time!

January 03, 2025

The buying process was smooth. Karen provided more than sufficient details about the car and helped identify key protection packages, which gave me peace of mind. Karen took me fro More

by Srinath
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Schultz
Jan 03, 2025 -

Northtown Subaru responded

Srinath, we're delighted to hear that Karen and the Northtown Subaru team made your buying process smooth and stress-free. Thank you for sharing your experience with us! Enjoy your new car!

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