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Northtown Subaru

Amherst, NY

4.9
786 Reviews

3930 Sheridan Drive

Amherst, NY

14226

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786 Reviews of Northtown Subaru

February 19, 2024

I always have a great experience using Northtown Subaru Services. Although I live in NC, I go to Northtown for maintenance or any type of service, on my Subaru Outback Touring car whenever I’m in town to v More

by LAMarkel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Stewart *****
Feb 19, 2024 -

Northtown Subaru responded

Hi LA Markel! We're so glad to know that you had consistently great experiences with our service team at Northtown Subaru. It's always a pleasure accommodating your needs during your visits, and we appreciate the high recommendation! Safe travels back to NC!

February 18, 2024

Great work and service! !! Everyone was cordial and worked well together as a competent team More

by hilltiffany134
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert D
Feb 19, 2024 -

Northtown Subaru responded

Tiffany, thank you for choosing us! We'll see you next time. Safe travels!- The Northtown Subaru Team

February 18, 2024

Sherrie and the technician were real helpfull in quickly fixing a problem that I was having with the car. More

by Kurt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherrie
Feb 19, 2024 -

Northtown Subaru responded

Kurt, we're glad to know Sherrie and our team at Northtown Subaru were able to assist you quickly. Thanks for the positive feedback!

February 17, 2024

Service was completed in a very timely manner. And there were no unexpected charges. The service advisor explained everything. More

by Smitty14094
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike, Michael Ahern
Feb 19, 2024 -

Northtown Subaru responded

We're glad to know you had a positive experience with our service team at Northtown Subaru. We always aim for transparency and efficiency in all we do! Thanks for the great review.

February 17, 2024

1st time working with Sherrie at Northtown Subaru. I started with a different advisor, but Sherrie had my file. She was very courteous and helpful. I certainly hope I get Sherrie for my advisor next v More

by mcperry32wg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Feb 19, 2024 -

Northtown Subaru responded

We're glad to know that Sherrie was able to provide you with a great experience at Northtown Subaru! We'll make sure your kind words reach her. Looking forward to seeing you on your next visit!

February 15, 2024

Sherrie was a very knowledgeable and caring employee. She is very efficient and the oil change/ rotation was done quickly and with no problem. Great employee. More

by lajsarafin5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherrie Bowerman
Feb 16, 2024 -

Northtown Subaru responded

Hi Rafin, we're glad to know that Sherrie provided you with such efficient and caring service at Northtown Subaru. We look forward to serving you again! Safe travels!

February 12, 2024

Northtown Subaru has a very professional atmosphere with just the right amount of levity. The people are helpful, friendly and very knowledgeable. It made for a pleasant time, even though I was in for a re More

by easterbrook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Stewart (only person), Michael Ahern
Feb 13, 2024 -

Northtown Subaru responded

We're glad to know that you had a pleasant experience with us at Northtown Subaru. Thank you for choosing us! We'll see you next time. Safe travels!

February 09, 2024

Very pleased service received from Taylor. Had my defective tire replaced in less than 24 hours. Even had the car washed. More

by dontopolski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Bonati
Feb 09, 2024 -

Northtown Subaru responded

We're glad to know you had a positive experience with Taylor at Northtown Subaru! It's great that we could get your tire replaced quickly and have your car looking fresh too. Thanks for the review!

February 08, 2024

Second time for a car with Michael it was great love my new car service and handling everything was seamless and my husband and I are pleased with the dealership and Subaru and Michael!!!!! More

by Janice
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Stepian
Feb 09, 2024 -

Northtown Subaru responded

Janice, we're glad to know that you had a great experience with Michael at Northtown Subaru for the second time! Enjoy your new car and thank you for choosing us again!

February 07, 2024

They are the best. !!!! They respect my time and always complete my service to my satisfaction I recommend them to all my friends More

by Bgraesserb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Mednick
Feb 07, 2024 -

Northtown Subaru responded

Thanks for the glowing review! We're glad to know that you've had satisfying experiences with our service at Northtown Subaru. We appreciate your recommendation and look forward to seeing you again! Safe travels!

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