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Northtown Subaru

Amherst, NY

4.9
800 Reviews
Call Dealership (716) 992-6547
View Awards

3930 Sheridan Drive

Amherst, NY

14226

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800 Reviews of Northtown Subaru

November 04, 2023

I had an awesome experience from start to finish. Scott was great to work with, and went above and beyond to make things so easy. The management team is amazing as well. I’ve gotten Subaru’s previous More

by shell.burton151
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott
Report | Print
Nov 06, 2023 -

Northtown Subaru responded

Thank you for the 5-star rating! We're delighted to know you had an awesome experience with Scott and our management team at Northtown Subaru! We look forward to serving your future Subaru needs! Drive safely!

November 04, 2023

Josh at Northtown Subaru always provides us the very best service that we rely on. More

by Thakur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Mayer
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Nov 06, 2023 -

Northtown Subaru responded

Thank you for the five-star review and kind words about Josh and our service team at Northtown Subaru! Have a great day!

November 03, 2023

Great service and Gabriel is the best, went above and beyond to help me get a new battery and loaner at no cost! More

by mts1919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Newman
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Nov 03, 2023 -

mts1919 responded

Gabriel is the best, above and beyond to help!

Nov 03, 2023 -

Northtown Subaru responded

We're glad to know that Gabriel was able to assist you effectively at Northtown Subaru! It's great when our team can go above and beyond. Enjoy your new battery, and thank you for the review!

November 02, 2023

Wonderful people. Great environment. A wonderful experience every time I am there. A fabulous experience More

by Jrdyn003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
Report | Print
Nov 03, 2023 -

Northtown Subaru responded

Thank you for being a Northtown Subaru customer! We appreciate your kind comments about our team and look forward to seeing you at your next visit!

November 02, 2023

Aubrey was both helpful and cordial. My services were completed expertly and in a timely fashion. Communication by phone/texts was also excellent. More

by Donna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aubrey
Report | Print
Nov 03, 2023 -

Northtown Subaru responded

Hi Donna! It's great to know that Aubrey and our team at Northtown Subaru were able to provide you with timely and expert service. We appreciate your feedback on the communication as well!

November 02, 2023

Excellent customer service from Aubrey and the rest of the staff. Service was quick and everyone is friendly. More

by 117wings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aubrey
Report | Print
Nov 03, 2023 -

Northtown Subaru responded

We're delighted to know you had a great experience with Aubrey and our team here at Northtown Subaru. Thanks for sharing your feedback about our quick service and friendly staff!

November 02, 2023

Very good service. Kind staff that answered all of my questions. The shuttle service is a nice plus also. More

by Tyler Horton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
Report | Print
Nov 03, 2023 -

Northtown Subaru responded

Hey Tyler, thank you for the 5-star rating! We're glad to know you found our service at Northtown Subaru up to the mark and appreciated the shuttle service. We'll see you next time! Have a great ride!

October 30, 2023

Very efficient and high quality work. The job that needs to be done is done right and excellently. Highly recommend this dealership. The service department is top notch. More

by Louis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Docker - Service
Report | Print
Nov 01, 2023 -

Northtown Subaru responded

Hi Louis! We appreciate your high recommendation and are glad to know you found our service department at Northtown Subaru efficient and of top quality. Thanks for sharing your experience!

October 25, 2023

Fantastic! Great explanation of what and why the work needed to be done. Well done! More

by rpm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
Report | Print
Oct 25, 2023 -

Northtown Subaru responded

This is great to hear! Thank you for trusting the Northtown Subaru team with your vehicle! We'll see you next time!

October 24, 2023

Excellent customer service. Oil change, tire rotation and inspection done done well and finished within an hour. More

by tmferraro1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Report | Print
Oct 25, 2023 -

Northtown Subaru responded

We're glad to know you had a great experience with our service department at Northtown Subaru! We always aim for efficiency without compromising quality. Thanks for the positive feedback!

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