Northtowne Fiat, Lincoln, Mitsubishi, Alfa Romeo

Perfect My husband was looking to trade his Sport Trac in for a new one. He contacted Carl Carelton to let him know what he wanted and within a few days not My husband was looking to trade his Sport Trac in for a new one. He contacted Carl Carelton to let him know what he wanted and within a few days not only did Carl find one, but gave us a great deal. He was friendly and courteous and professional. Gave us everything we asked for and never pressured us. We love this dealership and may be in the market for another new car soon. More

2015 Outlander Sport We were so pleased with Colton, our sales associate. He knew our preferences and never swayed from that. Northtowne is excellent to deal with in every We were so pleased with Colton, our sales associate. He knew our preferences and never swayed from that. Northtowne is excellent to deal with in every aspect, from sales to service. I have purchased many cars in my life, but the last 4 have been from Northtowne Lincoln Mercury or Mitsubishi. Were hooked on great customer experience and vehicles that we can trust. Thank you Northtowne!!! Keep up the great work!! More

Great experience with Northtowne Mitsubishi! We originally stopped in to look at a used 2012 Outlander and decided to purchase new. John Van Parys was our sales associate and treated us well thr We originally stopped in to look at a used 2012 Outlander and decided to purchase new. John Van Parys was our sales associate and treated us well throughout the process of purchasing a new vehicle and getting us exactly what we wanted. I would definitely go back! More

great sales I was researching trading in my 10 year old Lincoln in December which I had bought from Northtowne Lincoln in 2005. Paul Reeves contacted me and I to I was researching trading in my 10 year old Lincoln in December which I had bought from Northtowne Lincoln in 2005. Paul Reeves contacted me and I told him I was planning on trading in January. He was very nice and helpful. He kept in contact with me and on Valentine's Day I went into the dealership and came out with a 2013 MKZ. Paul is a wonderful person and the entire experience was great. He gave me a fair trade in and it was a joy to work with him. He has even followed up to ask if I needed another run through of all the gadgets on my new car. It was a pleasure working with him. Scott LeFever was through and really nice to work with on the financing. More

Extremely Friendly and Laid back atmosphere I was actually taking in my Outlander to the service shop for its normal maintenance. Then as I was waiting for my ride to come pick me up, I noticed I was actually taking in my Outlander to the service shop for its normal maintenance. Then as I was waiting for my ride to come pick me up, I noticed the new 2015 Outlander Sport, what a beautiful car, it was love at first sight. So I walked into the showroom, and there he was MR. SMILES (Carl) he was very friendly and eager to answer any of my questions. There was no pressure and he gave me all the in's and out of the different models of this car. I asked him if I can trade in my Jeep, he goes sure that's not a problem at all. To make the story short, I was a very happy camper, they gave me an awesome deal on my trade-in, gave me a choice of what color, and found me the perfect rate. On top of that, Mr. Smiles even had my other car washed and looking good when I picked it up after the maintenance service. That's what I talk about keeping your customers happy. I will definitely be sending people their way. Thank you:) More

Job well done Carl Carleton worked with me on my trade in, plus any issue on the used vehicle I bought from Northtowne. He provided me with a complete work sheet o Carl Carleton worked with me on my trade in, plus any issue on the used vehicle I bought from Northtowne. He provided me with a complete work sheet of repairs on the used Ford F150 done at Northtowne Lincoln. Everyone I dealt with including the finance person was very helpful. I will highly recommend Carl Carleton and Northtowne Dealerships to friends and acquaintances. More

"Relaxed atmosphere/Excellent car buying experience" I appreciated the relaxed atmosphere in the showroom. The whole transaction went smoothly from beginning to end. At the end of the day, I felt satis I appreciated the relaxed atmosphere in the showroom. The whole transaction went smoothly from beginning to end. At the end of the day, I felt satisfied that I got the car I wanted for a reasonable price. It's no surprise that your dealership is rated number one. Thanks again Carl for assisting me in transporting the new Outlander Sport to my residence. More

A Positive Experience I initially contacted Adam Quint regarding a Hyundai Genesis. After driving one at another dealer I decided it was not the car for me. Adam let me k I initially contacted Adam Quint regarding a Hyundai Genesis. After driving one at another dealer I decided it was not the car for me. Adam let me know via email that he dealt with several other brands, to include Lincoln. After some additional online research, I saw that the dealership had a pre-owned car that might suit me well. Adam was quite patient and solicitous. Scott LeFever was on hand to answer any questions Adam did not have ready answers to, as Hyundai is really his specialty. It was a very good experience. And I must mention Finance Manager John Candiano. He walked me through the whole process painlessly. A delightful gentleman. Of course I have had my MKZ for fewer than 24 hours, but I think the car was the right purchase for me and feel confident that the team will be there to assist with any questions or issues that arise. If you are in the market for a Lincoln, new or pre-owned, this is a great place to visit. And although Adam is really a Hyundai man, he will enthusiastically assist you with any brand Northtowne offers. More

Best car buying experience I recently purchased a certified pre-owned Lincoln MKZ from Northtowne. I began emailing Paul Reeves about the vehicle I was interested in. He was pro I recently purchased a certified pre-owned Lincoln MKZ from Northtowne. I began emailing Paul Reeves about the vehicle I was interested in. He was prompt and friendly in his responses, so I decided to make an appointment to take a test drive and have my car appraised for trade in. I walked in and was greeted by another friendly member of the Northtowne team and then Paul and I were on our way out the door for the test drive. I felt zero pressure, no typical sales pitch, just a friendly exchange of information and inquiry into what I was looking for as well as just getting to know me like you would a new friend or colleague. I knew I wanted this car when I walked in and was preparing to endure the typical unpleasant negotiation process, but it simply never came. I was given a fair price for trade in on my high mileage vehicle, a really nice interest rate and a payment plan that fit in my budget and timeframe goals, and I felt the car I was buying was listed fairly based on my own research prior to visiting the dealership. I was given a quick tour of the dealership while my credit was being ran so I know where to go when I return for service appointments. I spent maybe 10 minutes in the waiting area before John Candiano in the Finance department came to get me to go over all the official paperwork. He was also a real pleasure to work with, completely friendly and laid back, explained what I was signing while still giving me credit that I knew what was going on and answered the few questions I had. I spent a total of just under 2 hours from the time I arrived until the time I drove away in my new car at Northtowne and all of it was pleasant and completely stress free. I would recommend the Northtowne team to anyone looking for a fair, hassle free car buying experience. More

I have no regrets. I bought my MKZ new over a year ago. I had never purchased or leAsed a brand new car. after, a less than favorable experience with a foreign car deale I bought my MKZ new over a year ago. I had never purchased or leAsed a brand new car. after, a less than favorable experience with a foreign car dealership in Merriam Kansas I decided to look on line. A pop up to build a new Lincoln and I was impressed. Scott is taking care of me and my car every day since. Mark is my go to in the service department and I have no worries. My car is taking care of just as well as I am. We both are treated with respect and a experience like none other. I recommend everyone to Northtowne Lincoln. More