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Northwest Chevrolet GMC Cadillac of Bellingham
Bellingham, WA
2,187 Reviews
Here at Northwest Chevrolet GMC Cadillac Of Bellingham we make customer satisfaction our #1 priority. We are under new ownership for the last 6 years and are proud of the progress we have made in transforming this dealership into a high volume store with a great reputation! We have a great selection of brand new Chevrolet, GMC, and Cadillac, as well as a huge selection of all pre-owned makes and models. All of our pre-owned vehicles are reconditioned to the highest of standards and priced to move quickly! We look forward to helping you any way we can for sales, service, parts, or any other automotive need you might have. Thank you for considering us!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
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Showing 2,187 reviews
September 30, 2020
I am from the Tricities and They had great fast and friendly customer service I would definitely recommend to all my friend’s and family to make the drive and shop here for a car friendly customer service I would definitely recommend to all my friend’s and family to make the drive and shop here for a car More
by roll_tackle
Verified CustomerEmployees Worked With
David Kelly
September 27, 2020
We loved our experience at NW Chevy. Dave helped us find a vehicle that was going to work for us and worked hard to find that car on the lot. He wanted us to try as many cars in our price range as possible a vehicle that was going to work for us and worked hard to find that car on the lot. He wanted us to try as many cars in our price range as possible and they worked hard to get us the financing that would work for our situation. We drove away with a much newer, nicer vehicle than we had anticipated driving away in. The customer service and personability of everyone truly shines through and there's no pressure to make a decision you're not okay with. And bonus, the sales people don't attack you like vultures when you pull up as you most often find with dealerships. More
by sarah.kirschman
Employees Worked With
Anthony Zermeno, Nelson Cruz, David Kelly
September 25, 2020
NW Chevrolet's service is efficient without any sacrifice to customer care and kindness. They provide great communication from sales to service. Stephanie Wolff was extremely helpful, courteous, and profes to customer care and kindness. They provide great communication from sales to service. Stephanie Wolff was extremely helpful, courteous, and professional. More
by hulamatt
Employees Worked With
Stephanie Wolff
September 24, 2020
With appointment took 3 hours for oil change. Leaving dealership the check engine light was on, made appointment for 3:30 next day to have it resolved. Took 1 1/2 hours to determine that the air filter b dealership the check engine light was on, made appointment for 3:30 next day to have it resolved. Took 1 1/2 hours to determine that the air filter box had not been secured properly. 4 1/2 hours for oil change! More
by guyrcoons
Employees Worked With
Jen Artim
September 23, 2020
Great buying experience! Everyone was very helpful in all the questions I had. They made sure I left with the best deal possible. Super excited to be trading in my minivan for a brand new car. I was able to the questions I had. They made sure I left with the best deal possible. Super excited to be trading in my minivan for a brand new car. I was able to use my new GM rewards to purchase floor liners as well. More
by MandaLoa
September 22, 2020
The dealership is wonderful and Darby in Service is always exceptional! Thank you Darby! You are the best and we appreciate your awesome customer service! always exceptional! Thank you Darby! You are the best and we appreciate your awesome customer service! More
by throneangelz
Employees Worked With
Darby Monroe
September 19, 2020
Liked the way Kole Randall treated me, and were able to enjoy our dealing together! He showed me the vehicle that I wanted, not what he thought I should have. He was very helpful and professional! enjoy our dealing together! He showed me the vehicle that I wanted, not what he thought I should have. He was very helpful and professional! More
by pdmannen4344
Employees Worked With
Kole Randall, Anthony Zermeno, Nelson Cruz
September 18, 2020
Sansom Lo is very knowledgeable in the EV department and assists in setting up new features quite well. The entire staff is always friendly and ready to help in any way. assists in setting up new features quite well. The entire staff is always friendly and ready to help in any way. More
by virgilgeer
Employees Worked With
Other Employees :
Xavier Cortes, Brian Cortes, Anthony Zermeno
September 17, 2020
There was a big lack of communication. I also feel that if the major repair that was done on my car was covered under warranty then the diagnostic (that I was supposed to receive 10% off and didn’t) should if the major repair that was done on my car was covered under warranty then the diagnostic (that I was supposed to receive 10% off and didn’t) should have been covered as well. I was also a little annoyed that I returned the loaner cars (that I finally received after bringing my car in a few times, and being without a car for two days) with more gas then I was given, but my car was returned to me on empty. Additionally, when we have our cars serviced at other shops we receive it back cleaned, especially with COVID. I will say that I was thankful that after given a smaller loaner (without a timeframe of when my car would be returned) I was given a loaner that was larger for preplaned vacation when I still didn’t have my car back. More
by JENNILEE80
September 16, 2020
Great experience. Johnny B worked hard to find and get me into a new truck. Sales manager Jeff also put in some serious effort and time. Chris in parts and accessories is a pleasure to deal with. into a new truck. Sales manager Jeff also put in some serious effort and time. Chris in parts and accessories is a pleasure to deal with. More
by jpotwin
Employees Worked With
Other Employees :
Stephanie Akers, Chris DeRosa, Johnny Bloxom, Kelly Queen
