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Northwest Chevrolet GMC Cadillac of Bellingham
Bellingham, WA
2,189 Reviews
Here at Northwest Chevrolet GMC Cadillac Of Bellingham we make customer satisfaction our #1 priority. We are under new ownership for the last 6 years and are proud of the progress we have made in transforming this dealership into a high volume store with a great reputation! We have a great selection of brand new Chevrolet, GMC, and Cadillac, as well as a huge selection of all pre-owned makes and models. All of our pre-owned vehicles are reconditioned to the highest of standards and priced to move quickly! We look forward to helping you any way we can for sales, service, parts, or any other automotive need you might have. Thank you for considering us!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
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Showing 2,189 reviews
September 17, 2020
There was a big lack of communication. I also feel that if the major repair that was done on my car was covered under warranty then the diagnostic (that I was supposed to receive 10% off and didn’t) should if the major repair that was done on my car was covered under warranty then the diagnostic (that I was supposed to receive 10% off and didn’t) should have been covered as well. I was also a little annoyed that I returned the loaner cars (that I finally received after bringing my car in a few times, and being without a car for two days) with more gas then I was given, but my car was returned to me on empty. Additionally, when we have our cars serviced at other shops we receive it back cleaned, especially with COVID. I will say that I was thankful that after given a smaller loaner (without a timeframe of when my car would be returned) I was given a loaner that was larger for preplaned vacation when I still didn’t have my car back. More
by JENNILEE80
Verified Customer
September 16, 2020
Great experience. Johnny B worked hard to find and get me into a new truck. Sales manager Jeff also put in some serious effort and time. Chris in parts and accessories is a pleasure to deal with. into a new truck. Sales manager Jeff also put in some serious effort and time. Chris in parts and accessories is a pleasure to deal with. More
by jpotwin
Employees Worked With
Other Employees :
Stephanie Akers, Chris DeRosa, Johnny Bloxom, Kelly Queen
September 15, 2020
The experience from pulling up to leaving with my new vehicle was beyond expectations. I was greeted by David Kelly, explained my situation of needing a new vehicle and was told by David that he had a ve vehicle was beyond expectations. I was greeted by David Kelly, explained my situation of needing a new vehicle and was told by David that he had a vehicle on the lot that was going to work perfect for me. A few hours later I left with a vehicle I would have never thought I'd ever been able to own More
by Richarddykers
Employees Worked With
Champ (?) Lot attendant I think, Anthony Zermeno, David Kelly
September 15, 2020
I really appreciate the obvious work the dealership has put into social distancing and making the interior safe for customers. I also appreciate the lack of "Hard Selling" as in not having to say no to put into social distancing and making the interior safe for customers. I also appreciate the lack of "Hard Selling" as in not having to say no to a sales person while I waited for my car, or listening to an endless list of "must do's" from the service advisor. I put 4 stars down out of 5 only because the wait is pretty long for an oil change. More
by Janice Carmichael
Employees Worked With
Darby Monroe
September 15, 2020
Very professional brought my Canyon in for shutter under load Jason listened what I had to say about the condition and made me feel welcomed and kept me informed on progress. load Jason listened what I had to say about the condition and made me feel welcomed and kept me informed on progress. More
by gsgilbee
Employees Worked With
September 14, 2020
I purchased a new GMC Canyon Denali Duramax Diesel and it was a great experience all the way around. They were very up front with their pricing, and the usual discussions about add-ons such as extended warra was a great experience all the way around. They were very up front with their pricing, and the usual discussions about add-ons such as extended warranty, security glass, etc. were not overdone as I have seen them in the past. I never buy the additional coverages and, quite frankly, this was the closest I've ever been. The finance manager was friendly and had a compelling story about the warranty, but he wasn't pushy at all. I would also recommend you talk to Samson. He was great throughout the process - quick to respond to emails, great at the desk, and great with the followup. I will definitely put them on the top of my list for my next purchase, even thought they're 90 miles from home! More
by Mike
Employees Worked With
September 13, 2020
The staff at the dealership is always cordial and professional. I appreciate the timely e-mail reminders of when my car needs servicing. Appointments are easy to make online. professional. I appreciate the timely e-mail reminders of when my car needs servicing. Appointments are easy to make online. More
by JOYMOORE
Employees Worked With
Skyler Clinton
September 12, 2020
I wish to thank Jen. I had gotten window tinting through them (third party) but there was a blemish. NWChevrolet brought the car to the third party location after my oil change and all that was completed sa them (third party) but there was a blemish. NWChevrolet brought the car to the third party location after my oil change and all that was completed same day. The bonus was I was given a loaner on top of that as it seems it's hard to get a Saturday appointment and they were very understanding of my needs as I was alone and could not wait for servicing. This is only my third time servicing my 2020 Camaro so didn't know that last point. I did not even get a bill for that, which I was ready to do and found amazing! More
by payneeye
Employees Worked With
Jen Artim
September 10, 2020
Got our vehicle in promptly and diagnosed. Communicated that it would take a few days to order part and repair, and the time frame promised was met with the repair and while in the shop other items were di that it would take a few days to order part and repair, and the time frame promised was met with the repair and while in the shop other items were diagnosed and tended to. Hopefully going into the fall our vehicle is in good running order. More
by star
Employees Worked With
September 10, 2020
Service is always done right and get car back when promised. I always work with Darby, she is always extremely busy but always stays in contact with me when needed. promised. I always work with Darby, she is always extremely busy but always stays in contact with me when needed. More
by Carolyn1958
Employees Worked With
Darby Monroe
